The manager and team are awesome very friendly. And they take care of there customers. The food did not disappoint. Very juicy warm, fresh, unlike some other locations mid California and other burger joints... This places food is always on point. Thankyou
Atmosphere: 5
Food: 5
Service: 5
Angela Polk
I placed an order online and was on my way to pick it up but had an unforseen emergency and couldn't figure out how to cancel it and so when I was able, since I did pay for the food I headed to pick up my order. Yes it was two hours later but with no way to cancel and get my money back I picked it up only to find that the crew thought it was acceptable to give me the food they had sitting in the warmer for the last two hours. When I asked for a refund they young man said he didnt know how to on the app but would remake my food.... the only thing given to me were fresher fries but the same soggy bacon Swiss chicken sandwich that was sitting there for two hours. By the time I discovered it was the same sandwich I was already home. A person could get sick and as a food service worker they should know food in a warmer had a time limit. This is not Okay at all
Atmosphere: 1
Food: 1
Service: 1
Rick Kue (Ricky)
The cashier and service was great. Will be coming again!
Atmosphere: 4
Food: 4
Service: 5
Tim
For the area it's in and overall for any Carl's Jr in California, it's one of the best. I go out of my way to come here when I want Carl's Jr because of the staff and management. The managers are always working on the floor and making food as well which says a lot as someone who works in food service. Best Carl's Jr in the area BY FAR
Atmosphere: 5
Food: 5
Service: 5
Gary Sakamoto
Good fast food stop. Cashier was nice and friendly.
Atmosphere: 4
Food: 4
Service: 4
Billy Lo
It's a good CJ, but it gets busy at times.
Atmosphere: 5
Food: 3
Service: 5
Vicky Prasad
I ordered 2 loaded burritos no meat. When I got out of drive thru I checked the burrito it had meat so I went inside and they remade it. When I got home was ready to eat I noticed 1 burrito had meat and other one they remade only had egg and cheese it dint had other stuffs that loaded burrito comes with all I asked for was no meat that’s it If i paid for the full price why dint I got right thing I asked for. Very disappointing. I couldn’t even enjoy my breakfast.
Atmosphere: 3
Food: 1
Service: 3
Paris Western
So here I am at the establishment, it is 7:50, and it's closed. Even though it says it's open so first off that's false advertisement, second off unprofessional, as hell third of off, probably the last time i'm going to step foot in this, please, because that's hella unprofessional shame on new carl's jr
Stevie tha Spark Plug
Why yall close ur lobby at 7pm on Monday January 20th, 2025?
Romy Dioquino
Today, at around 8:50 p.m.I ordered fries and burger thru drive thru and I asked for honey mustard sauce. The lady gave me one sauce that I just found out when I checked the bag. I asked if I can have two more and she said that there’s a charge. I always get more than one sauce and never been told that there’s a charge. That chubby girl is rude and no customer service experience. You just lost a customer. Thank you.
I would like to bring to your attention a disappointing experience during my visit to your establishment. I encountered the following issues: 1. Rude behavior from staff. A staff member (a dark-skinned young man wearing glasses) was disrespectful and acted unprofessionally, which is completely unacceptable in customer service. 2. Excessive waiting time for service. The waiting time was significantly longer than expected, leaving a negative impression. 3. Sanitary concerns. It was evident that the frying oil hadn’t been changed for a very long time, raising questions about food safety and hygiene.
I hope these issues will be addressed promptly to ensure a better experience for your customers.
The manager and team are awesome very friendly. And they take care of there customers. The food did not disappoint. Very juicy warm, fresh, unlike some other locations mid California and other burger joints... This places food is always on point. Thankyou
Atmosphere: 5
Food: 5
Service: 5
I placed an order online and was on my way to pick it up but had an unforseen emergency and couldn't figure out how to cancel it and so when I was able, since I did pay for the food I headed to pick up my order. Yes it was two hours later but with no way to cancel and get my money back I picked it up only to find that the crew thought it was acceptable to give me the food they had sitting in the warmer for the last two hours. When I asked for a refund they young man said he didnt know how to on the app but would remake my food.... the only thing given to me were fresher fries but the same soggy bacon Swiss chicken sandwich that was sitting there for two hours. By the time I discovered it was the same sandwich I was already home. A person could get sick and as a food service worker they should know food in a warmer had a time limit. This is not Okay at all
Atmosphere: 1
Food: 1
Service: 1
The cashier and service was great. Will be coming again!
Atmosphere: 4
Food: 4
Service: 5
For the area it's in and overall for any Carl's Jr in California, it's one of the best. I go out of my way to come here when I want Carl's Jr because of the staff and management. The managers are always working on the floor and making food as well which says a lot as someone who works in food service. Best Carl's Jr in the area BY FAR
Atmosphere: 5
Food: 5
Service: 5
Good fast food stop. Cashier was nice and friendly.
Atmosphere: 4
Food: 4
Service: 4
It's a good CJ, but it gets busy at times.
Atmosphere: 5
Food: 3
Service: 5
I ordered 2 loaded burritos no meat. When I got out of drive thru I checked the burrito it had meat so I went inside and they remade it. When I got home was ready to eat I noticed 1 burrito had meat and other one they remade only had egg and cheese it dint had other stuffs that loaded burrito comes with all I asked for was no meat that’s it If i paid for the full price why dint I got right thing I asked for. Very disappointing. I couldn’t even enjoy my breakfast.
Atmosphere: 3
Food: 1
Service: 3
So here I am at the establishment, it is 7:50, and it's closed. Even though it says it's open so first off that's false advertisement, second off unprofessional, as hell third of off, probably the last time i'm going to step foot in this, please, because that's hella unprofessional shame on new carl's jr
Why yall close ur lobby at 7pm on Monday January 20th, 2025?
Today, at around 8:50 p.m.I ordered fries and burger thru drive thru and I asked for honey mustard sauce. The lady gave me one sauce that I just found out when I checked the bag. I asked if I can have two more and she said that there’s a charge. I always get more than one sauce and never been told that there’s a charge. That chubby girl is rude and no customer service experience. You just lost a customer. Thank you.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Dear Management,
I would like to bring to your attention a disappointing experience during my visit to your establishment. I encountered the following issues:
1. Rude behavior from staff. A staff member (a dark-skinned young man wearing glasses) was disrespectful and acted unprofessionally, which is completely unacceptable in customer service.
2. Excessive waiting time for service. The waiting time was significantly longer than expected, leaving a negative impression.
3. Sanitary concerns. It was evident that the frying oil hadn’t been changed for a very long time, raising questions about food safety and hygiene.
I hope these issues will be addressed promptly to ensure a better experience for your customers.
Atmosphere: 1
Food: 1
Service: 1
Loading...