Carl’s Jr.

2615 Broadway, Sacramento
(916) 454-2861

Recent Reviews

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legel2s

No way to not interact/order with AI / robot drive through.

Service: 1

Michael Pollock

Good franchise

Atmosphere: 5

Food: 5

Service: 5

Raybies Flynn

This has actually become the most affordable corporate fast food chain. Especially if you get coupons in the mail.

Atmosphere: 4

Food: 4

Service: 4

Luke William

Says their open till 12an bit I hot here at 10:55 Lobby was closed and drive thru blocked off.

Francisca Silva

It was clean even the bathroom

Atmosphere: 5

Food: 5

Service: 5

Dave Hall

The food is ok, but it's almost impossible to order from a counter. Drive thru or online orders are the best option.

Atmosphere: 2

Food: 3

Service: 2

stephen scharp

You must ask for napkins

Atmosphere: 4

Food: 4

Service: 4

Saud Faisal

Great team working there , smiling and warm welcome, helpful, I not remember names but was great experience to get my lunch in this location , I am always traveling between the cities, I was so happy with services and food and the place was clean, I strongly recommend to be first choice, thank you to all team working there 🎖🏆next vist in to the city I will be always choose th the location

Atmosphere: 5

Food: 5

Service: 5

Constantina Marie Side Saxby

They serve their food very hot ,to hot to serve an the customer service is a bit bitter

Atmosphere: 2

Food: 1

Service: 1

MDG

Staff is ok BUT GREAKING AI IS HORRABLE
Lost me as a customer after 22 years.

Isaac French

Yeah me and my friend went to here during happy hour to get milkshakes, the dude taking the order lied to us and said they would be milky, they weren’t. He just didn’t want to make milkshakes for us. Then when we got to the window well before happy hour ended, he charged me full price for both milkshakes. The drive thru workers are always rude anytime I come here and it absolutely ruins the atmosphere of Carl’s Jr. I get it. Working fast food isn’t fun, but you still have to at the very least, put on a customer service voice. Even if you’re having a bad day, you don’t get the right to be disrespectful and rude to customers. It doesn’t mean you charge people 20$ for two milkshakes when they shouldn’t be more than 10$. Please just go to a different Carl’s Jr. My main issue here is how disrespectful the workers are every single time I stop in at this specific location. I’ve worked fast food for years, insufferable customers are the worst, we were nothing but cordial and polite and accepting of everything that happened. Yall need to do better

Atmosphere: 1

Food: 2

Service: 1

Sarrah Leonard

O I love me a famous star from Carl’s Jr. I absolutely HATE ordering with Ai!!! I know they say she’s learning we’ll learn with someone else cuz I don’t have patience to deal with it. I have to repeat my like 5 times an it still gets it wrong. So go back to real people taking my orders please!!

Atmosphere: 4

Food: 5

Service: 4

Aaris Reid

2 nice young men in front great customer service.

Atmosphere: 5

Food: 5

Service: 5

Gat-O

I am giving three stars just because they always have a bad attitude when approaching the drive-thru window. They never ask if I need any condiments or thank me. Also while I was on my lunch break, I decided to go there for lunch just to find out their system was down.

kyle Garcia

Way over priced customer service sucked won’t be going back

Atmosphere: 1

Food: 3

Service: 1

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