Charleys Cheesesteaks

Very rude and not helpful I asked the lady a question and she would not answer me and ignored me totally and told me to go order from the screen. I asked another young man that was working if he could help me out and he told me No and went into the back of the kitchen. I advised not to give this business your money because they don't care to hire people with courtesy

Best cheesesteak I’ve had in a long time! Fresh bread, perfectly cooked steak, and tons of flavor. Friendly service and fast, too. Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Cheesesteaks and fries look amazing. Customer service is great.

Atmosphere: 5

Food: 5

Service: 5

Went here yesterday. What a joke. The man that handed us the food looked angry and had no customer service skills. I don’t know why he’s even working here, if you’re unhappy, go somewhere else. It’s not our faults you’re a miserable person. Anyways, he poured our fries in a cup. When we got our fries, some of the fries fell and he completely ignored it. Didn’t offer to give us fries for the ones that fell from the cup. I don’t get why he didn’t just put it in a bowl for us instead. They had a stack of paper bowls. It was our first time coming to eat at Charley’s and after this, NEVER AGAIN. Should’ve just tried the other places in that area instead. I wished I came to see the reviews because out of all the places in the food court, this one has the worst reviews and I understand why.

Atmosphere: 1

Food: 2

Service: 1

There’s a dude that works here who should be fired, I think I’m his name is Adam. He refused to help a disabled lady in a wheelchair. How’s a disabled lady supposed to reach the self serve kiosk. Like if you don’t wanna work cool quit. But don’t be rude and to disabled people. Fire this guy.

Atmosphere: 1

Food: 1

Service: 1

The ladies were nice and polite. However the food has barely any mean on it, no onions and no green peppers. The meat is barely on the sandwich.

Atmosphere: 3

Food: 1

Service: 3

Amazing staff

Atmosphere: 4

Food: 5

Service: 5

The worker was soooooo rude I ordered chicken Philly and she give me steak instead i told them to fix it she give an attitude she can’t even speak English she start to talk with her hand her name is suzan

Atmosphere: 1

Food: 1

Service: 1

Loved this place until today, i came across a long hair in my frys. I didn’t see the employee (long curly hair) with a hair net at all which im sure is required especially with that length. I requested a refund and was refused it because “manager was not there”. Not a good experince.

Food: 1

Service: 1

Their order yourself kiosk cancelled my transaction after a glitch and the employees there gave me little to no assistance. When I returned to the store a few minutes later to process a new order, I was completely ignored

Atmosphere: 1

Food: 1

Service: 1

NEVER ORDER HERE. I ordered the worst wings and sandwich with fries ever! With 23 dollars i can buy a family meal at panda. The sandwich was insanely wet at the bottom,the fries were undercooked and wet?! Somehow the sandwich at the gas station tastes better smh. Sandwich meat felt more dryer than a desert...overall dont order here again, kills your mood to shop here at all!

Atmosphere: 2

Food: 1

Service: 3

Food was horrid I have no picture because it was thrown away as soon as i got it, It was 23.00 for meat thrown on bread, customer service was a 2/10, you have to pay 2 dollars more for a small container of ranch, like I wouldn't even give this food to a starving because it's that horrible. The fries were undercooked, i can go on and on. A child could make better wings than them. i recommend not eating at this mall!'

Atmosphere: 1

Service: 1

Such a terrible customer service at this location. The girl at the cashier, she just ignored me and start helping other customer right in front of me.

Atmosphere: 1

Food: 1

Service: 1

After a long wait I didn't get what I ordered.

Susana was an amazing worker very nice and good service .