The food was good and they had good portions except for the meat
Atmosphere: 5
Food: 4
Service: 5
M
It's a good Chipotle: convenient and tasty and the staff are nice. I appreciate the good value and consistent vegetarian options.
Atmosphere: 5
Food: 4
Service: 5
FETHARIUS STEVENSON
Good music and service New employee messed up on order but it was fine could see 1st day 1st job nervousness on them so I accepted because we all remember those 1st day jitters that's only reason 31 score for service
Atmosphere: 5
Food: 3
Service: 3
Roberta Hewitt
I really like this staff really really nice
Atmosphere: 5
Food: 5
Service: 5
Chevy Bonifacio
This chipotle is my favorite in town. LOOK AT THIS CUTE CHICKEN DOODLE!
Atmosphere: 5
Food: 5
Service: 5
Carrie Prasad
It’s chipotle, good food, fast, friendly service.
Atmosphere: 4
Food: 4
Service: 4
Chad
This location is terrible. The employees are rude and their portion size is TINY! They also raised the prices. Insane! Will never return to this location
Update: I reached out to customer support and all they said was “we regret that you had this experience “. They just lost a long term customer…
Food: 1
Service: 1
Sheila Bryant
Good burritos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito and Guacamole Dip
Toya Braxton
I love all of their meals and especially because they have a vegetarian option which is also just as filling as the meat option. Sofritas is sooooo good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chips, Pretend Burrito Bowl, Side of Guacamole
I am a bit upset at this chipotle as they are charging extra for cheese? I usually get the kids meal and at every chipotle I have never been charged extra for getting a side of cheese. When I was charged an extra 2.50 I was fuming as this has never happened to me before and I basically paid 9 bucks for a kids meal, I might as well have gotten 3 tacos.
Wendy Melemed
I had an absolutely horrible and frustrating experience at the Chipotle on 1601 Broadway, Sacramento, CA. While eating my burrito, I found a sharp, splinter-like object that actually punctured my lip. I was startled and disgusted, and obviously, I couldn’t eat the rest of it. When I called the restaurant at 6:44 PM to report this, the response was bafflingly indifferent and dismissive.
The person I spoke with, who claimed to be the manager, showed no concern for my injury or the situation. Instead, I was told there was "nothing they could do" unless I brought back both the item and the receipt. I had already thrown away the receipt, and in shock, reflexively discarded the splinter. Despite searching for over an hour, I couldn’t find it. Why was I even put in a position to prove this? Shouldn’t my word about a serious food safety issue carry some weight?
What’s worse, there was no apology—nothing. No acknowledgment of the injury, no reassurance about their quality standards, and no effort to make it right. When I asked for the manager’s name, he flat-out refused to give it to me. This experience was infuriating and left me completely disillusioned. I expected at least a basic level of care and accountability, especially after being injured by their food. Instead, I got indifference and disdain.
I will never return to this location, and frankly, I don’t see why anyone would.
Atmosphere: 2
Food: 1
Service: 1
Charly Aldebs
I like this Chipotle location! It’s super clean, and the bowl I ordered was full. The only thing they could improve is cooking the rice a bit better—it was crunchy, and I didn’t enjoy that texture. Disregard previous reviews about the staff being rude; they were actually very friendly!
Parking: Parking spots are limited.
Atmosphere: 5
Food: 4
Service: 5
Danielle Reed
The food here is usually super fresh tasting. My last experience here, the food tasted like it had been sitting there for a while and that was also when they gave me a lot more food than usual. I guess that's why.
Atmosphere: 5
Food: 4
Service: 5
Harry Criswell
Nice new store, nice fenced outside seating, hasn't been busy when I've visited during the lunch hour. Being on Broadway, there is the occasional homeless person rummaging through the trash cans.
Great, reasonable burrito bowls. Clean, relatively healthy food.
Atmosphere: 4
Food: 4
Service: 4
The food was good and they had good portions except for the meat
Atmosphere: 5
Food: 4
Service: 5
It's a good Chipotle: convenient and tasty and the staff are nice. I appreciate the good value and consistent vegetarian options.
Atmosphere: 5
Food: 4
Service: 5
Good music and service
New employee messed up on order but it was fine could see 1st day 1st job nervousness on them so I accepted because we all remember those 1st day jitters that's only reason 31 score for service
Atmosphere: 5
Food: 3
Service: 3
I really like this staff really really nice
Atmosphere: 5
Food: 5
Service: 5
This chipotle is my favorite in town. LOOK AT THIS CUTE CHICKEN DOODLE!
Atmosphere: 5
Food: 5
Service: 5
It’s chipotle, good food, fast, friendly service.
Atmosphere: 4
Food: 4
Service: 4
This location is terrible. The employees are rude and their portion size is TINY! They also raised the prices. Insane! Will never return to this location
Update: I reached out to customer support and all they said was “we regret that you had this experience “. They just lost a long term customer…
Food: 1
Service: 1
Good burritos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito and Guacamole Dip
I love all of their meals and especially because they have a vegetarian option which is also just as filling as the meat option. Sofritas is sooooo good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chips, Pretend Burrito Bowl, Side of Guacamole
Restaurantji Recommends
I am a bit upset at this chipotle as they are charging extra for cheese? I usually get the kids meal and at every chipotle I have never been charged extra for getting a side of cheese. When I was charged an extra 2.50 I was fuming as this has never happened to me before and I basically paid 9 bucks for a kids meal, I might as well have gotten 3 tacos.
I had an absolutely horrible and frustrating experience at the Chipotle on 1601 Broadway, Sacramento, CA. While eating my burrito, I found a sharp, splinter-like object that actually punctured my lip. I was startled and disgusted, and obviously, I couldn’t eat the rest of it. When I called the restaurant at 6:44 PM to report this, the response was bafflingly indifferent and dismissive.
The person I spoke with, who claimed to be the manager, showed no concern for my injury or the situation. Instead, I was told there was "nothing they could do" unless I brought back both the item and the receipt. I had already thrown away the receipt, and in shock, reflexively discarded the splinter. Despite searching for over an hour, I couldn’t find it. Why was I even put in a position to prove this? Shouldn’t my word about a serious food safety issue carry some weight?
What’s worse, there was no apology—nothing. No acknowledgment of the injury, no reassurance about their quality standards, and no effort to make it right. When I asked for the manager’s name, he flat-out refused to give it to me.
This experience was infuriating and left me completely disillusioned. I expected at least a basic level of care and accountability, especially after being injured by their food. Instead, I got indifference and disdain.
I will never return to this location, and frankly, I don’t see why anyone would.
Atmosphere: 2
Food: 1
Service: 1
I like this Chipotle location! It’s super clean, and the bowl I ordered was full. The only thing they could improve is cooking the rice a bit better—it was crunchy, and I didn’t enjoy that texture. Disregard previous reviews about the staff being rude; they were actually very friendly!
Parking: Parking spots are limited.
Atmosphere: 5
Food: 4
Service: 5
The food here is usually super fresh tasting. My last experience here, the food tasted like it had been sitting there for a while and that was also when they gave me a lot more food than usual. I guess that's why.
Atmosphere: 5
Food: 4
Service: 5
Nice new store, nice fenced outside seating, hasn't been busy when I've visited during the lunch hour. Being on Broadway, there is the occasional homeless person rummaging through the trash cans.
Atmosphere: 4
Food: 4
Service: 4
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