Chipotle Mexican Grill
615 David J Stern Walk, Sacramento
(916) 596-3882
Recent Reviews
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I spent $27 for a bowl! Outrageous. The guacamole is $4 extra. The beef is $5 extra. I paid for it and the portion I got was 1/3 of the serving spoon. I could’ve bought a whole chicken with $5. The workers were rude like they did not want to serve me. Later, when I looked at my receipt, I realized they charged me extra for something that was already included in my order. The place was had paper towels on the floor (somebody was sweeping tho).
This will be my last time buying food from chipotle. Disappointed.
New policy of not providing parking validation for food delivery drivers is crazy. Between finding a parking spot, going up 1 to 2 flights of stairs, walking to the store, and then back to hopefully not be blocked on a line out the complex. Absolutely disgusting move.
Girl with green hair is rude. Never have a good experience at this store. Food is not good here and not worth the rude service. Poorly ran store.
this is the worst chipotle location ever. I often go since it’s right next to the gym, but every single time my experience is simply terrible. the employees are CONSISTENTLY rude, it’s always too dirty to eat at any of the tables, the portion sizes are INCREDIBLY small, and they’re always out of so many things very early on in the evening. i don’t typically write review, but I’ve had enough. corporate needs to come make changes here or something.
As far as Chipotle goes, this one is the worst I've experienced. I work in the area and frequent this chipotle, it always disappoints. Today was the deal breaker, an employee sneezed while in the kitchen/service area and no one blinked an eye, he didn't try to exit the service area, wash hands, etc. He then proceeds to blow his nose ... right there ... center of service area ... gross. A few other issues I have, the staff take their breaks in the dining area and literally lay down across bences. They are consistently out of ingredients and they RUSH you even when there is no line. It's just bad, all around.
You have to give them credit they’re running the busiest chipotle in Sacramento no doubt. They’re doing their best. Only thing I say they should work on in cleaning more and also bigger portions for delivery and online.
Came in for dinner around 6:30 on a Monday. Will not come back to this location. The portion size is the worst I’ve seen. Would recommend trying another restaurant in the area. I mentioned that the portion size was really poor to the staff and all they offered to do was to add lettuce. I don’t know if they’re experiencing pressure to decrease portion sizes by management, but this is ridiculous, especially considering the price.
This location does what it can, despite the area. The staff looks a little young and has trouble maintaining professionalism when being asked questions, but we were all there at some point. The food portions I find when placing an order online, are small vs. when I am able to go in and stand there to watch them make my bowl. I've never had a problem with freshness or cleanliness at this location. The management there operates very friendly.
After an online order was placed 24 hours in advance, employees claim our $600 catering order did not exist- this was after we waited over an hour for it. Despite showing proof and confirmation of order and processed payment, we were turned away and told to call their 1-800 number. Employees were rude and dismissive. There was absolutely no effort made to help us and the 35 people we ordered catering for.
Worst Service I have EVER experienced. We placed a group order online, received the confirmation email and the statement saying payment went through. As we were trying to get the food and pick up the order they kept losing our order but then finding it but then losing it but then finding it but then losing it. I've never seen such an unorganized and poorly ran food joint, especially from Chipotle. I'm so disappointed and infuriated with this location. If you have more than one person in your party, then do not go here.
Restaurantji Recommends
No chips, no ice, food wasn’t very good
They are horrible now they barely gave me any rice or beans and it cost $12, my chips were steal instead of them getting new fresh rice they used the side bar for rice horrible service. I want a refund
Out of almost everything at prime hours, rude service and food was cold, rice was hard, and lettuce was old.
At least half the time they mess up my order, DO NOT order online from this location
Just went in for dinner. Tortilla was soggy and most of the workers at this location have negative energy. I won't return.
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