I guess they don’t have steak past 9:30 This is something they need to inform their customers either after 9:30 some food items might be out or while supplies last I guess or update the app on what items they are out of . I drove 30 minutes to this location because it stays open later waisted my gas and time. I understand the trying to save waist and them having to clean up the kitchen but there’s planning and protocols they follow when a food item is out they also have statistics on what sales more and what days are busier to be prepared Ive worked in the food industry I don’t know if this is all locations or only this one but I’ve been going I chipotle since 2008 and I’ve never ever had this happen to me. I really hope they aren’t dropping their standards
Atmosphere: 1
Food: 1
Service: 1
HungryinCali
Seems to have gone downhill, would not make more steak for customers when they were out even when asked. Not the first time either.
Atmosphere: 3
Food: 2
Service: 2
Xeno Agar
I had a terrible experience with this restaurant, the one employee with glasses was absolutely rude to me and my homie, I hadnt even finished telling her my order and she wrapped it super aggressively, my friend hadnt even told her if he wants a wrap or burrito and she already started with him a burrito, also the portions are a baby size portions at this particular restaurant, but that glasses lady tempted me too much? i have NEVER left a bad review to a restaurant before this one, terrible place do not go there.
Atmosphere: 1
Food: 1
Service: 1
Jefferson Torres Sr.
Excellent food but a little expensive
Atmosphere: 5
Food: 5
Service: 5
Allison Mahoney
Very small portions when I got my food.
Atmosphere: 4
Food: 3
Service: 3
Vladi S.
The employees weren't friendly, just stare at you with blank face. Felt awkward to order at this location. The atmosphere was cringy also overall I agree with other reviews about customer service here.
Atmosphere: 1
Food: 3
Service: 1
Tina Chico
I just left this location and wanted to write a review regarding the manager. I had an issue with my order, and she went above and beyond to fix it. As I was waiting for my order, another customer came in with an order discrepancy. Again, not the fault of the store, but an online pricing difference. The customer was visibly irritated, but the manager was completely composed and handled it gracefully. This will be my favorite location now.
Atmosphere: 5
Food: 5
Service: 5
CHRISTINA SIMS
This was my 4th time trying Chipotle and it's not for me. I ordered the Carne Asada bowl and the steak was really salty. The steak in general is hit or miss.
I ate at Chipotle since Denver when burritos were 5.50 and they were almost impossible to roll being so large and the line was out the door. No more. Oh how the mighty have fallen. I won't go there again.
Atmosphere: 1
Food: 3
Service: 2
Michael and Jessica Hicks
Three bowls $51.00 and each one was wrong. A veggie bowl had 2 meats. The carnitas bowl had chicken and something else. The chicken bowl had some fatty kinda of meat. The chips are stale. No one at chipotle answered the phone. There was a ton of rice, romain. Lack of sour cream and veggies. The bowls are made with crappy products. Chipotle now sucks. It’s gone downhill.
Food: 1
Service: 1
Kristina Garza
This location small portions and chicken has bones or something had to spit it out the drive thru really convenient
Atmosphere: 3
Food: 2
Service: 3
Maria Vasquez
Servers are extremely rude. Meat taste water down! Portions are small .. my 4 year old has more manners than those 3 adults . I visited on 8/1/25.i don’t ever leave reviews but they need some training on customer service! Shame I had to leave one star because it don’t deserve that .
Atmosphere: 1
Food: 1
Service: 1
Alberto Cardozo
Great place to grab a bite from definitely the best ran Chipotle in the Sacramento area! 100 percent coming to lunch every time when I am in the vicinity of Arden! Thank you to Miguel and staff for the great customer service 🙏🏽
I guess they don’t have steak past 9:30
This is something they need to inform their customers either after 9:30 some food items might be out or while supplies last I guess or update the app on what items they are out of . I drove 30 minutes to this location because it stays open later waisted my gas and time. I understand the trying to save waist and them having to clean up the kitchen but there’s planning and protocols they follow when a food item is out they also have statistics on what sales more and what days are busier to be prepared Ive worked in the food industry I don’t know if this is all locations or only this one but I’ve been going I chipotle since 2008 and I’ve never ever had this happen to me. I really hope they aren’t dropping their standards
Atmosphere: 1
Food: 1
Service: 1
Seems to have gone downhill, would not make more steak for customers when they were out even when asked. Not the first time either.
Atmosphere: 3
Food: 2
Service: 2
I had a terrible experience with this restaurant, the one employee with glasses was absolutely rude to me and my homie, I hadnt even finished telling her my order and she wrapped it super aggressively, my friend hadnt even told her if he wants a wrap or burrito and she already started with him a burrito, also the portions are a baby size portions at this particular restaurant, but that glasses lady tempted me too much? i have NEVER left a bad review to a restaurant before this one, terrible place do not go there.
Atmosphere: 1
Food: 1
Service: 1
Excellent food but a little expensive
Atmosphere: 5
Food: 5
Service: 5
Very small portions when I got my food.
Atmosphere: 4
Food: 3
Service: 3
The employees weren't friendly, just stare at you with blank face. Felt awkward to order at this location. The atmosphere was cringy also overall I agree with other reviews about customer service here.
Atmosphere: 1
Food: 3
Service: 1
I just left this location and wanted to write a review regarding the manager. I had an issue with my order, and she went above and beyond to fix it. As I was waiting for my order, another customer came in with an order discrepancy. Again, not the fault of the store, but an online pricing difference. The customer was visibly irritated, but the manager was completely composed and handled it gracefully. This will be my favorite location now.
Atmosphere: 5
Food: 5
Service: 5
This was my 4th time trying Chipotle and it's not for me. I ordered the Carne Asada bowl and the steak was really salty. The steak in general is hit or miss.
Atmosphere: 5
Food: 1
Service: 5
Just expensive and not like it use to be.
Atmosphere: 2
Food: 1
Service: 3
Best carnitas burrito around!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ate at Chipotle since Denver when burritos were 5.50 and they were almost impossible to roll being so large and the line was out the door. No more. Oh how the mighty have fallen. I won't go there again.
Atmosphere: 1
Food: 3
Service: 2
Three bowls $51.00 and each one was wrong. A veggie bowl had 2 meats. The carnitas bowl had chicken and something else. The chicken bowl had some fatty kinda of meat. The chips are stale. No one at chipotle answered the phone. There was a ton of rice, romain. Lack of sour cream and veggies. The bowls are made with crappy products. Chipotle now sucks. It’s gone downhill.
Food: 1
Service: 1
This location small portions and chicken has bones or something had to spit it out the drive thru really convenient
Atmosphere: 3
Food: 2
Service: 3
Servers are extremely rude. Meat taste water down! Portions are small .. my 4 year old has more manners than those 3 adults . I visited on 8/1/25.i don’t ever leave reviews but they need some training on customer service! Shame I had to leave one star because it don’t deserve that .
Atmosphere: 1
Food: 1
Service: 1
Great place to grab a bite from definitely the best ran Chipotle in the Sacramento area! 100 percent coming to lunch every time when I am in the vicinity of Arden! Thank you to Miguel and staff for the great customer service 🙏🏽
Atmosphere: 5
Food: 5
Service: 5
Loading...