Always hooking up the customer so you never feel like you're being skimmped .
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
JOHN NEVES
Good service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Julie Cohen
We are frequent diners at the Chipotle in Delta Shores and in Lodi. We had an event and decided to stop here and eat prior to going into Midtown. Without getting too negative, let me say that considering it was prime dinner hour, they were out of many items. My husband got a burrito with shredded beef and rice, guacamole. I wanted a burrito bowl. I was offered rice, not offered any beans. I asked for fajita vegetables and was given a really stingy amount. I asked for more. I saw that the tray was empty. I asked for them to get a new tray, and was told that they were still on the stove cooking. Wouldn't you think that a manager would know to have some ready to go during rush? They didn't and acted really offended that I asked about it. We took what we purchased and sat down. When my huysband removed the foil from his burrito, it immediately fell apart in pieces. The tortilla didn't hold together and was rolled very loose. Altogether a miserable experience. We won't go to the Freeport location again. It needs attentive and kind staff. My original review was met within 10 minutes with a website to go to for help. No help. It is a bot that requires your receipt. I won't ever go to the Freeport restaurant again. We ate at the Delta Shores location tonight, and spoke to a worker who came from that location. It was agreed that Freeport location is poorly run and poorly maintained.
Atmosphere: 2
Food: 3
Service: 2
James Mackenzie
Chipotle feeds the people. I've had hit or miss results as far as quantity/quality here but for $10 bucks it hits the
Atmosphere: 5
Food: 5
Service: 5
GAME HUNTER
Bought food & cashed a 100 dollar bill & received fake money back in change Supervisor i asked for reimbursement for my food & transaction took hella long plus they took the food back they don't care about returning
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Her Everything
Order from this location through DoorDash and you better believe every single time it’s going to come slapped together with no meat ,busted open and sloppy.. I just won’t order from here
Food: 2
Service: 2
Cinthya A
Amazing staff and great food!
Atmosphere: 5
Food: 5
Service: 5
Shannon B
Food is generally good but they are ALWAYS out of ingredients. The staff is super nice but can’t wrap a burrito that doesn’t implode for anything. Won’t be going anymore even though I live within a 3 min walk.
Food: 3
Service: 1
Jess X
Order from DoorDash pick up. My order was made wrong the first time. Had to come back and still made wrong. (Pinto beans besides black beans.)I just feel it’s rush here with no accuracy.Will try again and update.
Atmosphere: 3
Food: 3
Service: 3
Mary Granados
I ordered online extra rice for my bowl.I didn't even get a regular portion. Very bad .
You know the world is struggling when chipotle charges you $3.25 for 3 sides, including Lettuce, salsa, and Pico. Wow. Sides at chipotle used to be free. They real live charged a Kids meal, an adult price, for lettuce LOL. Wow :( Unfortunate for the industry when you think about it. They are robbing people. I used to work for chipotle when they loved customer service and empowering situations. Now they charge you for every little thing
Service: 1
John Powell
Service is almost always terrible. Orders never ready at scheduled time, and the staff is never eager to help.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito Bowl, Tortilla on the Side, Chips, Chicken Bowl
Marie G.
Found a fucken fly in my lettuce so disgusting such a dirty establishment too and very poor service
Anthony Colbert
Not worth the problem find a different one to go to. Trust you'll thank me
Atmosphere: 1
Food: 3
Service: 1
Erica Johnson
This location is always busy. I think they're a little skimpy on the portions of meat, so I usually purchase double meat portions for an extra cost. Of note, sour cream, salsa, and veggies are free with the meal, guacamole is an extra $2 or $4, however, they do not tell you this, you find out when your final price is more than expected. The food is always good.Parking: Maneuvering to park can sometimes be difficult because parking spots are small to me.
Always hooking up the customer so you never feel like you're being skimmped .
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
Good service and excellent food.
Atmosphere: 5
Food: 5
Service: 5
We are frequent diners at the Chipotle in Delta Shores and in Lodi. We had an event and decided to stop here and eat prior to going into Midtown. Without getting too negative, let me say that considering it was prime dinner hour, they were out of many items. My husband got a burrito with shredded beef and rice, guacamole. I wanted a burrito bowl. I was offered rice, not offered any beans. I asked for fajita vegetables and was given a really stingy amount. I asked for more. I saw that the tray was empty. I asked for them to get a new tray, and was told that they were still on the stove cooking. Wouldn't you think that a manager would know to have some ready to go during rush? They didn't and acted really offended that I asked about it. We took what we purchased and sat down. When my huysband removed the foil from his burrito, it immediately fell apart in pieces. The tortilla didn't hold together and was rolled very loose. Altogether a miserable experience. We won't go to the Freeport location again. It needs attentive and kind staff. My original review was met within 10 minutes with a website to go to for help. No help. It is a bot that requires your receipt. I won't ever go to the Freeport restaurant again. We ate at the Delta Shores location tonight, and spoke to a worker who came from that location. It was agreed that Freeport location is poorly run and poorly maintained.
Atmosphere: 2
Food: 3
Service: 2
Chipotle feeds the people. I've had hit or miss results as far as quantity/quality here but for $10 bucks it hits the
Atmosphere: 5
Food: 5
Service: 5
Bought food & cashed a 100 dollar bill & received fake money back in change Supervisor i asked for reimbursement for my food & transaction took hella long plus they took the food back they don't care about returning
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Burrito Bowl
Order from this location through DoorDash and you better believe every single time it’s going to come slapped together with no meat ,busted open and sloppy.. I just won’t order from here
Food: 2
Service: 2
Amazing staff and great food!
Atmosphere: 5
Food: 5
Service: 5
Food is generally good but they are ALWAYS out of ingredients. The staff is super nice but can’t wrap a burrito that doesn’t implode for anything. Won’t be going anymore even though I live within a 3 min walk.
Food: 3
Service: 1
Order from DoorDash pick up. My order was made wrong the first time. Had to come back and still made wrong. (Pinto beans besides black beans.)I just feel it’s rush here with no accuracy.Will try again and update.
Atmosphere: 3
Food: 3
Service: 3
I ordered online extra rice for my bowl.I didn't even get a regular portion. Very bad .
Restaurantji Recommends
You know the world is struggling when chipotle charges you $3.25 for 3 sides, including Lettuce, salsa, and Pico. Wow. Sides at chipotle used to be free. They real live charged a Kids meal, an adult price, for lettuce LOL. Wow :( Unfortunate for the industry when you think about it. They are robbing people. I used to work for chipotle when they loved customer service and empowering situations. Now they charge you for every little thing
Service: 1
Service is almost always terrible. Orders never ready at scheduled time, and the staff is never eager to help.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito Bowl, Tortilla on the Side, Chips, Chicken Bowl
Found a fucken fly in my lettuce so disgusting such a dirty establishment too and very poor service
Not worth the problem find a different one to go to. Trust you'll thank me
Atmosphere: 1
Food: 3
Service: 1
This location is always busy. I think they're a little skimpy on the portions of meat, so I usually purchase double meat portions for an extra cost. Of note, sour cream, salsa, and veggies are free with the meal, guacamole is an extra $2 or $4, however, they do not tell you this, you find out when your final price is more than expected. The food is always good.Parking: Maneuvering to park can sometimes be difficult because parking spots are small to me.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burrito Bowl, Chips