Chocolate Bash

Everything is yummy but it's a bit slow getting your order.

Atmosphere: 4

Food: 4

Service: 3

Open late and a lot to choose from 4/5

Atmosphere: 5

Food: 4

Service: 5

Dubai strawberry cup is so good I could eat 10 of them 😍

Atmosphere: 5

Food: 5

Service: 5

We ordered a banana shake, which was horrible. It had no flavor. We also ordered a mango smoothie which was mediocre, nothing great. We also had the $7.99 Strawberry Dubai chocolate cup, super small, not worth the money. And a scoop of strawberry ice cream with marshmallows, which the marshmallows tasted really old. They are very overpriced for the quality/quantity/flavor of the food that we got. The person who was taking our order did not explain anything to us on how we order the items. I had to ask quite a few questions, and I also let her know that it was our first time there. Will not return.

Atmosphere: 3

Food: 2

Service: 2

They had a beautiful display of their chocolate covered treats. I ordered a chocolate covered strawberry with white chocolate drizzle- the only one left in the display. We also order a peanut butter bite covered in chocolate.

This girl hands us the box AFTER we paid and gives us a strawberry and peanut butter bite that are a FRACTION of the size from the display and no white chocolate drizzle.

Felt like a total bait and switch. Got totally scammed.

Edit: In response to the reply I received in my review-

The white chocolate drizzle was referring to only the strawberry.

I’m familiar with displays being separated from the actual product sold. HOWEVER- they ALWAYS let the customers know- show them if it’s different (HUGE) size difference and state there’s no white chocolate drizzle- which there was no one else waiting to be served so she wasn’t in a rush. She looked bored and was very dry.

Hopefully your take away from this is to be upfront and honest with the customer, explain it won’t be a display piece and show the customer the item before selling. I would’ve never bought any of these if I knew it wasn’t going to be what was advertised. I’m frustrated that your reply didn’t acknowledge the poor business practice.

Unfortunately I will not be recommending or returning as the price does not match the item as advertised, and we didn’t enjoy them.

Atmosphere: 1

Food: 1

Service: 1

The worst customer service, and employees are extremely rude , especially female employees who think they’re the most knowledgeable, smart, and respectful. They don’t treat customers equally, and respectfully, especially the female employees they treat female customers like crap, and think that the female customers are personally owe them something which extremely unacceptable. They are located at Delta Shore Sacramento, CA. The location is not big , and they do offer indoors outdoors dining areas, but unfortunately A big ZERO to the hygiene of this location because they don’t care, and don’t take hygiene seriously. The tables, and chairs are sticky, and smell badly including all indoor, and outdoor dining areas are smelly, and dirty. The bathroom was filthy, and out of paper towels, and soap, also the sink was leaking, and still out of order. Oh boy the waiting time is almost an hour which makes you really tired. The prices are skyrocketing for not fresh , and low quality food, and drinks. In addition, they do offer different types of services like dining in , delivery, and to go. But you need to repeat yourself a couple of times in order to get the right order; otherwise you will be handed the wrong order. Yes , they are wheelchair accessible, but inside the store is not big enough to use your accommodations comfortably, also the seats are not comfortable for a physically disabled individual. The parking lot is huge , and you can park your vehicle wherever you want including the handicapped areas, but be careful there are some stray cats while parking your cars you may hurt them. My experience was very unpleasant because they female employees were rude to me, and I waited almost one hour just for cutting strawberries; however, there were 6 to 7 employees. And when finally I got my order , then there was a long hair in my cup. So I tried to call , and ask for explanation, but unfortunately no help, no apologies, and no any assistance. They are not honest, and accusing customers for fault feedbacks instead be honest, and try to help the customer by keeping your location clean, and provide great customer service, also take hygiene seriously. You need to train your employees to respect, behave appropriately it doesn’t cost them anything. I’m not giving them business again, and will never recommend them. 👎👎😣😣

Atmosphere: 1

Food: 1

Service: 1

Came in to get the famous Dubai chocolate and got a strawberry covered chocolate, went home and gave it to my son( the chocolate bar) and he said it tastes like refrigerator like it was sitting there for a long time already, called told them and the manager said I can take it back and get a new one(which I appreciate it just not the drive all the way over there) but anyway I did, got another one and had the same taste so I feel like they need to do better on their chocolate bars.

Atmosphere: 5

Food: 1

Service: 5

Omg loved the Dubai chocolate with the waffle. Service was so good. Such nice employees.

Atmosphere: 5

Food: 5

Service: 5

I usually have good experiences at this store, but this visit was a bit uncomfortable. I walked in about 20 minutes before closing, and the woman at the front just stared at me. I greeted her, and she did respond, but she stayed where she was instead of coming to the register, so I didn’t really feel acknowledged. When I asked for a milkshake, she mentioned that she had four drinks to make and she emphasized it would take about 10-15 minutes to make. I said that’s fine but she kept like asking?? She then asked, “Are you sure? I can still make it.” Even though she said she could, the tone and overall vibe made me feel like I was an inconvenience. It just wasn’t a welcoming environment, so I ended up leaving without ordering. I might be reading too much into it, but it didn’t feel good. I’m not surprised by seeing other reviews similar to mine about the lack of kindness from the workers.

Atmosphere: 3

Food: 3

Service: 1

If you like chocolate, this is the place for you.There's chocolate, everything and it's all delicious

Atmosphere: 3

Food: 5

Service: 5

The BEST Dubai chocolate Strawberries. They are SO worth the price

Atmosphere: 5

Food: 5

Service: 5

I went there for the 2nd time today and it was for sure my last time. Two girls are so rude and with so much attitude. I don’t know how they are running a business with such a mental issue they don’t even have good behavior to themselves. We ordered chocolate bash, the chocolate on the top was not melted it was dry and cold, they removed it from the freezer and brought to us. The table was dirty and sticky when I asked for tissue to clean it myself, the employee was super rude and said with a loud and rude tune of voice “IT IS THERE IN THE CORNER GET IT” .
I don’t recommend a bitchy place with bad services people please do not waste your money and time over something that doesn’t worth it.

Atmosphere: 1

Food: 1

Service: 1

Worst Service

This was my first time coming here and I had the most unpleasant experience. the 2 girl employees were all so rude. All the girls were not friendly, welcoming and had attitudes. I really wanted to try the Dubai chocolate but they were out and they were rude about mentioning that when I did not know. They were not accommodating at all. so i improvised with strawberries and chocolate. After I was told that they could only serve me a 12oz and not a 16oz which was so strange… over all I did not enjoy the service what so ever it was poorly ran. As a business owner myself I was shocked with how they treated the customers. The bathroom was out of service as well. It was horrible. I will not be coming here again. I literally spent my money on something I wasn’t satisfied with.

Walked in, no acknowledgment to customers what so ever. There were 4 people there, the customer service is crap. No smiles, no talking to customers at all. One person was doing doordash orders and handing out stuff, the staff seemed almost all over the place. Their menu board is very overwhelming and the items you get look NOTHING like shown. Their shakes were super overpriced, for $6 I got a peanut butter shake that didn’t taste much like peanut butter, the cookie butter shake was $9 along with the ferrero rocher which looked like chocolate, barley anything on the cookie butter one. It was also a decent wait just for 3 shakes. The person making the shakes looked like she left her spot halfway into making them.