The cashier lady lied to me about my order. The manager tried to make up for it. But they do have the best fries!
Atmosphere: 1
Food: 2
Service: 3
Andy Atkinson
We ate our blizzard in the car, therefore we don't have interior of DQ...but that blizzard... YES PLEASE!! Definitely going back!! Scrumdillyitious
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Blizzards
Samaria Morrissette
Bought a whole meal with extra marinara that you have to pay for only to leave without it and come back 26 minutes later and they denied the marinara because it had been 30 min to them but in fact was not.
Atmosphere: 1
Food: 1
Service: 1
Amanda P
I got one large blizzard and one small i asked if they could use chocolate ice cream the lady said we don’t have chocolate ice cream then when I pulled to the window i realized they have whole blizzards that are only chocolate so what’s going on here? I confronted her which the lady and she said oh we just add chocolate syrup to the ice cream to make chocolate okays then can you just do that for mine she said yes then only did it to one blizzard leaving the other vanilla Also one large blizzard and one small came out to 16.25 it feels like a total ripoff
Atmosphere: 1
Food: 1
Service: 1
Ron D.
I went to get a simple dipped cone. Was absolutely delicious. Much better than McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Erika Favor
We were greeted as soon as we walked in and the gentleman offered to help us with ordering on the app to get the best deals on the 85 cent blizzard. Gave us our sweet treats in less than 2 minutes. Super nice staff, and tables are clean!
Atmosphere: 5
Food: 5
Service: 5
Lai_Blooms
I came in and placed two orders through the Dairy Queen app and one order in person. Unfortunately, the customer service at the counter was very disappointing.
The woman working the front counter was rude from the start. She charged for items unnecessarily and acted frustrated that I used the promotional rewards that Dairy Queen itself offers. When one of the burgers was made incorrectly due to a mistake in the app customization, I went back inside to get it fixed. Instead of helping, she gave me attitude, insisted it was my fault, and made me feel like I was a problem for asking.
When the burger was remade, it seemed rushed and done haphazardly — with little to no seasoning. The cherry slush I ordered tasted watered down, almost like the syrup was out. On top of that, the Blizzard I ordered (which was supposed to be a highlight) tasted like it had been mixed with other flavors instead of the one I actually chose. It was basically inedible, and between that and the burger, I ended up throwing out about half of both items.
To make matters worse, this was my friend’s very first time at a Dairy Queen, and after the poor service and lack of flavor in the food, it left such a bad impression that it’s unlikely we’ll ever want to return to this location. That’s especially disappointing for me, because I’ve been to Dairy Queens all across the U.S., and I’ve never experienced food and service this bad at any other store.
The only positive was the man working that day — he went above and beyond. He was kind, accommodating, and really tried to make sure we left satisfied. It even felt like he had to keep stepping in because the woman at the counter simply didn’t know how to speak to customers with respect. His professionalism saved this visit from being a total disaster.
Overall, credit to him, but this location needs to be addressed immediately. The food quality, the service, and the way customers are treated here are far below what Dairy Queen is known for. Management needs to step in and deal with this store accordingly.
Atmosphere: 1
Food: 1
Service: 1
Allan Ezell
I've been going there for many years especially the creamy soft serve Im 75 years old been going to dairy queen growing up in Hawaii near Waikiki. Always creamy soft serve. Today the soft serve was very wattery like it had been thinned with milk. I called to ask if they changed the mixture as it was totally different. I immediately could tell being a long time patrons. I stopped at McDonald's on the way home and their ice cream was what Dairy Queen use to be. Please change back to what it once was. Weeks ago it was OK but now I won't go there anymore. Sorry but your ice cream has been the main attraction. Please help.
Atmosphere: 2
Food: 1
Service: 3
1C H2X7
Love those blizzerd
Service: 5
Corina Kinman
Pumpkin pie blizzard, cotton candy blizzard, and caramel toffee cookie were so delicious!
I took my Mom here a lot. She was 92. She just passed. So enjoyed those little outings with her. Foods great,service is great. Everyone needs to have patience with the newbies.
Atmosphere: 5
Food: 5
Service: 5
Steven Diaz
Chris and his crew are always giving great and friendly service .
Atmosphere: 5
Food: 5
Service: 5
Peter Shearer
They still have malteds!
Atmosphere: 4
Food: 4
Service: 5
Marjan Jan
Staff is really friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
brian wise
Ordered a flamethrower cheese burger and got charged $10 confronted the person who rang me up.he said yes it's $10 on line it says $7.99 he was very unhelpful to address the problem.would not give his name.i suggest to everyone to stay away from this location unless you want to get ripped off.he should be fired.apparently the owner let's his employees get away with treating customers like crap..told him they will get a bad. review.he stated go ahead and laughed that even made me more mad.so reviews don't mean anything here at this location.the response from the owner are a joke.so if you want to be treated like you are nothing.come to this location.
The cashier lady lied to me about my order. The manager tried to make up for it. But they do have the best fries!
Atmosphere: 1
Food: 2
Service: 3
We ate our blizzard in the car, therefore we don't have interior of DQ...but that blizzard... YES PLEASE!! Definitely going back!! Scrumdillyitious
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Blizzards
Bought a whole meal with extra marinara that you have to pay for only to leave without it and come back 26 minutes later and they denied the marinara because it had been 30 min to them but in fact was not.
Atmosphere: 1
Food: 1
Service: 1
I got one large blizzard and one small
i asked if they could use chocolate ice cream
the lady said we don’t have chocolate ice cream
then when I pulled to the window i realized they have whole blizzards that are only chocolate so what’s going on here?
I confronted her which the lady and she said oh we just add chocolate syrup to the ice cream to make chocolate
okays then can you just do that for mine
she said yes
then only did it to one blizzard leaving the other vanilla
Also one large blizzard and one small came out to 16.25 it feels like a total ripoff
Atmosphere: 1
Food: 1
Service: 1
I went to get a simple dipped cone. Was absolutely delicious. Much better than McDonald's.
Atmosphere: 4
Food: 4
Service: 4
We were greeted as soon as we walked in and the gentleman offered to help us with ordering on the app to get the best deals on the 85 cent blizzard. Gave us our sweet treats in less than 2 minutes. Super nice staff, and tables are clean!
Atmosphere: 5
Food: 5
Service: 5
I came in and placed two orders through the Dairy Queen app and one order in person. Unfortunately, the customer service at the counter was very disappointing.
The woman working the front counter was rude from the start. She charged for items unnecessarily and acted frustrated that I used the promotional rewards that Dairy Queen itself offers. When one of the burgers was made incorrectly due to a mistake in the app customization, I went back inside to get it fixed. Instead of helping, she gave me attitude, insisted it was my fault, and made me feel like I was a problem for asking.
When the burger was remade, it seemed rushed and done haphazardly — with little to no seasoning. The cherry slush I ordered tasted watered down, almost like the syrup was out. On top of that, the Blizzard I ordered (which was supposed to be a highlight) tasted like it had been mixed with other flavors instead of the one I actually chose. It was basically inedible, and between that and the burger, I ended up throwing out about half of both items.
To make matters worse, this was my friend’s very first time at a Dairy Queen, and after the poor service and lack of flavor in the food, it left such a bad impression that it’s unlikely we’ll ever want to return to this location. That’s especially disappointing for me, because I’ve been to Dairy Queens all across the U.S., and I’ve never experienced food and service this bad at any other store.
The only positive was the man working that day — he went above and beyond. He was kind, accommodating, and really tried to make sure we left satisfied. It even felt like he had to keep stepping in because the woman at the counter simply didn’t know how to speak to customers with respect. His professionalism saved this visit from being a total disaster.
Overall, credit to him, but this location needs to be addressed immediately. The food quality, the service, and the way customers are treated here are far below what Dairy Queen is known for. Management needs to step in and deal with this store accordingly.
Atmosphere: 1
Food: 1
Service: 1
I've been going there for many years especially the creamy soft serve
Im 75 years old been going to dairy queen growing up in Hawaii near Waikiki. Always creamy soft serve. Today the soft serve was very wattery like it had been thinned with milk. I called to ask if they changed the mixture as it was totally different. I immediately could tell being a long time patrons. I stopped at McDonald's on the way home and their ice cream was what Dairy Queen use to be. Please change back to what it once was. Weeks ago it was OK but now I won't go there anymore. Sorry but your ice cream has been the main attraction. Please help.
Atmosphere: 2
Food: 1
Service: 3
Love those blizzerd
Service: 5
Pumpkin pie blizzard, cotton candy blizzard, and caramel toffee cookie were so delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yummy 😋
I took my Mom here a lot. She was 92. She just passed. So enjoyed those little outings with her. Foods great,service is great. Everyone needs to have patience with the newbies.
Atmosphere: 5
Food: 5
Service: 5
Chris and his crew are always giving great and friendly service .
Atmosphere: 5
Food: 5
Service: 5
They still have malteds!
Atmosphere: 4
Food: 4
Service: 5
Staff is really friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Ordered a flamethrower cheese burger and got charged $10 confronted the person who rang me up.he said yes it's $10 on line it says $7.99 he was very unhelpful to address the problem.would not give his name.i suggest to everyone to stay away from this location unless you want to get ripped off.he should be fired.apparently the owner let's his employees get away with treating customers like crap..told him they will get a bad. review.he stated go ahead and laughed that even made me more mad.so reviews don't mean anything here at this location.the response from the owner are a joke.so if you want to be treated like you are nothing.come to this location.
Atmosphere: 1
Food: 1
Service: 1
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