For starters, if you get assisted by Giselle I guarantee you, you’ll leave with a satisfying order. She was extremely patient since our order came out extremely complicated when we didn’t intend to. Mind you I study at sac state and I just got out from taking a late night midterm and decided to treat myself with my favorite pizza. Giselle manage to get my order out in a decent time and was extremely nice! Probably one of the best customer service I’ve experienced yet. A big thank you to Giselle!
Atmosphere: 5
Food: 5
Service: 5
IssBenji
I had a wonderful experience here! One of my pizzas was remade, and I don't mind waiting for a better pizza. My car ended up breaking down right outside and one of the delivery drivers came out and gave me a jump. Plus the pizza was really good! No complaints from me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
jimmy arevalo
Pizza is super good. Medium for $6.99. Well worth it.
Atmosphere: 5
Food: 5
Service: 5
Deni Wells
Highly upset. Husband went & made an order online for this location today! 01/20/24 & they canceled our order, then called & proceeded to inform us that the district manager stated that they are no longer allowed to deliver to my address, The Eleven Hundred. Why all of the sudden when I haven’t had any problems in the past? I will not be spending money at this location anymore. Unless there is a legit reason behind why they can no longer deliver. & then had the nerve to tell us that we had to wait 3-5 days for our refund.
Service: 1
Alyssa Gravey
This is the first review I have ever written. On December 30th I ordered a pizza, multiple ranch dips & a liter. When it was delivered to my home I received no soda, no ranch & my pizza was missing toppings. all things I paid extra for. I called this location & told them about them issues with my order, very nicely an older woman told me we would be able to get a free pizza to compensate this order. I asked her for her name but here now, I cannot recall it the only details i remember about her was that she was older, broken english and her name start w a J. Today January 10th at 6:45pm I called to redeem my pizza, I spoke to a man named Edwin. VERY rude, combative, and overall aggressive in tone. I told him our situation & he told me there was no service notes under my phone number. He told me he couldn’t do anything for me with out a receipt and that i needed to go to the store. as you can imagine i never received a receipt. i didn’t receive half of the things i ordered that night. i was most definitely not given a receipt. This was an in app order. Once I told him this and his original aggravated demeanor turned from truly annoyed to aggressive & mean even raising his voice there was no room for compromise with him. A complete lack of professionalism, after I asked for a corporate number he hung up in my face. He claimed to be a manager. I certainly hope not.
Atmosphere: 1
Food: 1
Service: 1
Erica R.
Just picked up my pizza. While waiting for my pick up, a paranoid man with a bike was acting bizarre and defensive towards me for no reason. The cashier was super composed and helped me exit the door safely. I greatly appreciate you and your attitude towards the entire situation! Thank you
Ashley Goodchild
I saw the staff going between tasks (register, helping customers, touching raw food) without washing their hands :(
Sabrina Marie
I had delivery for two chicken Alfredo pastas, which I’ve ordered before and they’d been perfect with enough Alfredo sauce. I couldn’t drive tonight because I’m on pain meds for a bulged disc and I have a bad cold. They delivered me two pastas with barely any Alfredo sauce, then they refused to refund me since I paid cash, only offered a credit which after todays experience I won’t even order from them again. Especially when they said for their mistakes they would make me pay extra for just a regular amount of pasta sauce , and pay another delivery fee to get it delivered when I literally already paid for delivery and who charges for a decent amount of sauce for chicken Alfredo? They need to get their customer service together, I feel robbed of my money right now.
Justin L.
This dominos store consistently has the best food! I'm hooked on the stuffed cheese breads, particularly the feta and spinach one. Today I tried the bacon tomato chicken bites and they were better than I was expecting!
Bree M.
I had delivery for two chicken Alfredo pastas, which I've ordered before and they'd been perfect with enough Alfredo sauce. I couldn't drive tonight because I'm on pain meds for a bulged disc and I have a bad cold. They delivered me two pastas with barely any Alfredo sauce, then they refused to refund me since I paid cash, only offered a credit which after todays experience I won't even order from them again. Especially when they said for their mistakes they would make me pay extra for just a regular amount of pasta sauce , and pay another delivery fee to get it delivered when I literally already paid for delivery and who charges for a decent amount of sauce for chicken Alfredo? They need to get their customer service together, I feel robbed of my money right now. They literally tried to argue saying I should have know to add extra sauce, that I should have paid for extra to begin with when I've knowingly ordered this exact same dish around a month ago and it had a decent amount of sauce, I didn't have to add extra then, and I don't necessarily want extra I just want it to have enough as a pasta should, like more than what they gave which is barely any at all. It was barely covered and I'm not being unreasonable.
I always get the hand tossed pizza which is pretty good ??
Tyrone Dawn
Ordered online. Tipped in advance. They did not knock on my door and just left my food on the FLOOR where BUGS roam. Poor service and I wish I could take my tip back.
loni Calixt
Customer service was great gave them a budget of what we were looking to spend and they gave us options from the menu to choose WE ENDED UP HAVING MORE THEN ENOUGH FOR OUR LATE NIGHT CRAVINGS ? ?
Stephan E.
I came in and they were very dog friendly! How nice of them! It's hard to find a business that'll accept cash or card from a dog (screw this society, man!). I ordered the taters and cheesers and a puperoni pizza and it was ready BEFORE the estimated time. There was a very nice young man, who's name was something on the lines of Daniel I think, who let out a sweet little giggle and scratched my dog ears! His hands smelled like cheese, it was the best! My only complaint is that there was no doggy door on the front door, which removes a star from my review... if you want to be welcoming to all people, make the accommodations; make them especially for the ones who can't quite scratch the right spot on the back of their ears and who can't pick up their own "lava cakes"after themselves (sorry about those "specialty corn" lava cakes I left in the handicap spot!).
For starters, if you get assisted by Giselle I guarantee you, you’ll leave with a satisfying order. She was extremely patient since our order came out extremely complicated when we didn’t intend to. Mind you I study at sac state and I just got out from taking a late night midterm and decided to treat myself with my favorite pizza. Giselle manage to get my order out in a decent time and was extremely nice! Probably one of the best customer service I’ve experienced yet. A big thank you to Giselle!
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience here! One of my pizzas was remade, and I don't mind waiting for a better pizza. My car ended up breaking down right outside and one of the delivery drivers came out and gave me a jump. Plus the pizza was really good! No complaints from me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza is super good. Medium for $6.99. Well worth it.
Atmosphere: 5
Food: 5
Service: 5
Highly upset. Husband went & made an order online for this location today! 01/20/24 & they canceled our order, then called & proceeded to inform us that the district manager stated that they are no longer allowed to deliver to my address, The Eleven Hundred. Why all of the sudden when I haven’t had any problems in the past? I will not be spending money at this location anymore. Unless there is a legit reason behind why they can no longer deliver. & then had the nerve to tell us that we had to wait 3-5 days for our refund.
Service: 1
This is the first review I have ever written. On December 30th I ordered a pizza, multiple ranch dips & a liter. When it was delivered to my home I received no soda, no ranch & my pizza was missing toppings. all things I paid extra for. I called this location & told them about them issues with my order, very nicely an older woman told me we would be able to get a free pizza to compensate this order. I asked her for her name but here now, I cannot recall it the only details i remember about her was that she was older, broken english and her name start w a J. Today January 10th at 6:45pm I called to redeem my pizza, I spoke to a man named Edwin. VERY rude, combative, and overall aggressive in tone. I told him our situation & he told me there was no service notes under my phone number. He told me he couldn’t do anything for me with out a receipt and that i needed to go to the store. as you can imagine i never received a receipt. i didn’t receive half of the things i ordered that night. i was most definitely not given a receipt. This was an in app order. Once I told him this and his original aggravated demeanor turned from truly annoyed to aggressive & mean even raising his voice there was no room for compromise with him. A complete lack of professionalism, after I asked for a corporate number he hung up in my face. He claimed to be a manager. I certainly hope not.
Atmosphere: 1
Food: 1
Service: 1
Just picked up my pizza. While waiting for my pick up, a paranoid man with a bike was acting bizarre and defensive towards me for no reason. The cashier was super composed and helped me exit the door safely. I greatly appreciate you and your attitude towards the entire situation! Thank you
I saw the staff going between tasks (register, helping customers, touching raw food) without washing their hands :(
I had delivery for two chicken Alfredo pastas, which I’ve ordered before and they’d been perfect with enough Alfredo sauce. I couldn’t drive tonight because I’m on pain meds for a bulged disc and I have a bad cold. They delivered me two pastas with barely any Alfredo sauce, then they refused to refund me since I paid cash, only offered a credit which after todays experience I won’t even order from them again. Especially when they said for their mistakes they would make me pay extra for just a regular amount of pasta sauce , and pay another delivery fee to get it delivered when I literally already paid for delivery and who charges for a decent amount of sauce for chicken Alfredo? They need to get their customer service together, I feel robbed of my money right now.
This dominos store consistently has the best food! I'm hooked on the stuffed cheese breads, particularly the feta and spinach one. Today I tried the bacon tomato chicken bites and they were better than I was expecting!
I had delivery for two chicken Alfredo pastas, which I've ordered before and they'd been perfect with enough Alfredo sauce. I couldn't drive tonight because I'm on pain meds for a bulged disc and I have a bad cold. They delivered me two pastas with barely any Alfredo sauce, then they refused to refund me since I paid cash, only offered a credit which after todays experience I won't even order from them again. Especially when they said for their mistakes they would make me pay extra for just a regular amount of pasta sauce , and pay another delivery fee to get it delivered when I literally already paid for delivery and who charges for a decent amount of sauce for chicken Alfredo? They need to get their customer service together, I feel robbed of my money right now. They literally tried to argue saying I should have know to add extra sauce, that I should have paid for extra to begin with when I've knowingly ordered this exact same dish around a month ago and it had a decent amount of sauce, I didn't have to add extra then, and I don't necessarily want extra I just want it to have enough as a pasta should, like more than what they gave which is barely any at all. It was barely covered and I'm not being unreasonable.
Restaurantji Recommends
This Domino's is by far the best one in town
I always get the hand tossed pizza which is pretty good ??
Ordered online. Tipped in advance. They did not knock on my door and just left my food on the FLOOR where BUGS roam. Poor service and I wish I could take my tip back.
Customer service was great gave them a budget of what we were looking to spend and they gave us options from the menu to choose WE ENDED UP HAVING MORE THEN ENOUGH FOR OUR LATE NIGHT CRAVINGS ? ?
I came in and they were very dog friendly! How nice of them! It's hard to find a business that'll accept cash or card from a dog (screw this society, man!). I ordered the taters and cheesers and a puperoni pizza and it was ready BEFORE the estimated time. There was a very nice young man, who's name was something on the lines of Daniel I think, who let out a sweet little giggle and scratched my dog ears! His hands smelled like cheese, it was the best! My only complaint is that there was no doggy door on the front door, which removes a star from my review... if you want to be welcoming to all people, make the accommodations; make them especially for the ones who can't quite scratch the right spot on the back of their ears and who can't pick up their own "lava cakes"after themselves (sorry about those "specialty corn" lava cakes I left in the handicap spot!).