Dutch Bros Coffee
4481 E Commerce Way, Sacramento
(877) 899-2767
Recent Reviews
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Had to make a Dutch run.
I needed a rebel for the long drive home and Dutch Bros Rebel drinks always do the trick. A little icky sweet, but it kept me awake. The folks that take your order are always friendly and helpful.
My Favorite Coffee shop
Waited 30 mins for a drink the worst Dutch bros in north Sacramento.
Employees are always friendly. I find some of the drinks a bit sweet for my taste, so I stick with the more basic drinks like Americanos or lattes. Music is sometimes a bit loud, but the atmosphere is mostly enjoyable. The wait is not too long.
Atmosphere: 4
Food: 4
Service: 5
The coffee better than starbucks the cups bigger but the wait is worst around the same time 8:30-9:30 so order ahead and pick up at the window. I was in line 30 min
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Try the Golden Eagle Coffee Featuring the Caramel Drizzle of Your Dreams
I ordered a sour patch kids rebel, I know it's been awhile since i had one but this doesn't even have a good flavor to it. I'm not sure what they did but I wasted money since it's not drinkable.
This location has the best staff by far all super sweet and kind Destiny made my day ? recommended a great drink will be back here
Atmosphere: 5
Food: 5
Service: 5
I was trying not to do this. I have been to this location multiple times and usually they’re on point but lately like within the last month or so every single time I get my drink its wrong. I understood for the most part when my drink order was a bit complicated, maybe a forgotten drizzle or topping or missed alternate milk choice. Honestly though today was the last straw. My wife and I ordered Cinnamon Roll Breve and a Cinnamon Roll Cold Brew, her breve was meant to have light caramel drizzle , it was put into xenial correctly, the broista even put it into the comment section in all caps and we got the drink boom caramel drizzle was everywhere, we’ve had light drizzle multiple times we know what its supposed to look like and I know it sounds trivial but its a build up of little things like this happening over and over again. My cold brew was meant to have Softop and I got whipped cream instead , again something so small but I was just getting tired of having to tell someone to fix something and having eyes being rolled at me. I always have my order read back to me its not that its ever inputted wrong its that the people making drinks arent dully reading through and executing each order the way its asked of them. I also understand it gets busy so speed is very important but I also don’t understand being treated as if I made a mistake and having eyes being rolled at me when its clear the drink was just accidentally made wrong. Im so sweet I always tip and its just kind of insensitive being treated like a for lack of better names a “Karen”.
Love this place ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Try the Golden Eagle Coffee Featuring the Caramel Drizzle of Your Dreams
Restaurantji Recommends
The last 2 times that I was l went through the drive thru at this location, I had a car cut in front of me on both occasions. The 2nd time, I pulled behind the car in the left lane thinking that the workers would come back out to take orders. Then a minute or so later, a person pulled into the right lane. What I did not know was the car in front of me had already been served and that car allowed the car in the right lane to drive in front of her. Spoke to the worker and the manager at the time with just an EMPTY LAME apology with every excuse on why the incident happened.
Workers should have been paying attention since the signage that the manager says that was supposed to be out there, was not. Customer Service skills at this Dutch Bros location (worker that served me and manager) are some of the poorest that I've seen in this industry. Starbucks, Peet's and other coffee houses have made mistakes, owned up to them and rectified the situation.
Atmosphere: 1
Food: 1
These guys rock!!!
Atmosphere: 5
Food: 5
Service: 5
It's always a great drink no matter what I've ordered.
As a buyer, we understand how to and when to give a tip, but to be reminded more than once is not cool, you take my order and that is all you did at that moment
Nope I want tbe manager to know I dont need to email anyone else you should be handling something like this
Atmosphere: 3
Food: 3
Service: 1
The staff is always cheerful and talkative.
Atmosphere: 5
Food: 5
Service: 5
People really have to stop coming here! 9/10 times this Dutch is understaffed and the wait ranges from 20-30 mins. I swear, this location makes me want to buy and make my own expresso drinks.
Also, the staff aren't as friendly and chatty as other Dutch Bros. I thought that was the whole selling point?
My recommendation: until the owner decides to hire more than 2 people per shift, STAY AWAY.
Atmosphere: 1
Food: 4
Service: 1
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