The meanest rudest place I have ever ordered from don’t order from here order from west sac they actually care and will make your food the way you order and ask it to be made. This location doesn’t care and they are stupid mean. Be warned also their food is always burnt over cooked and they skimp and cut corners to save money. Not how it used to be they claim “new management” corporate said they aren’t supposed to be doing that so just don’t waste time. The new managers are terrible! Will never EVER ORDER FROM HERE AGAIN!! They also refused a refund even tho the food wasn’t touched. Refused to help in anyway just said it sucks to suck basically. So don’t waste your money
Marissa Casey
We have not been to a Five Guys in years. The staff were very friendly upon arrival and while ordering.
The food was fresh and tasted great! We will definitely be back to this location.
Kingtruck
The fries was really burned such is was not good to eat as it’s not healthy it should be normal but that lady forgot to take it out from the fryer
oozooluru
Ordered my fries well done and for the third straight time they are undercooked. $11 for one large fry and they seem to spite you for asking them to cook it longer. Completely ridiculous that I have to finish cooking them at home in the oven so they aren't raw.
Roopi vb
Lady wearing all black was horrible, calling me and friends very offensive things after we asked for water cups and didn’t want to pay for soda cups, she charged us $11 for the WATER cups and then called me broke. Will never be going back here and please do something about her.
AI
the lady charged me and my friends for getting water cups and called us broke.
Manroopi
White lady working the girl, was extremely disrespectful to me and my family, called me broke when we didn’t buy soda cups and just got water cups, somthing should be done about her.
juan marquez
Juicy and delicious burgers. Tons of fries even for a small order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Asnbrat8 Akabori
Ester and viviana are the best!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Izzy Edey
Standard five guys. Good burger, very clean. Staff was very friendly and service was quick.
Vegetarian options: Grilled cheese sandwich, both regular and sweet potato fries.
First time here so good!! I love the mushroom and grilled onion. Amazing staff was wonderful and the food was fresh and hot. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Brennan Ferris
The staff was extremely helpful when I had to come back for a remake order .
Atmosphere: 5
Food: 5
Service: 5
Hrvata Pesnya
Just ordered 2/5 of fries and both came out to be I guess the last one on the bottom
Atmosphere: 1
Food: 1
Service: 1
Pablo Gaytan
Fries were burnt, and hamburgers were soggy. It's not worth the price I paid. Waste of money such a disappointment never coming back. First and last time.
Atmosphere: 1
Food: 1
Service: 1
T B (tacosnburritos)
Made everything just right even went beyond to hand me my order while I was standing outside. Made me feel welcomed.
Wheelchair accessibility: Parking near entrance but limited.
The meanest rudest place I have ever ordered from don’t order from here order from west sac they actually care and will make your food the way you order and ask it to be made. This location doesn’t care and they are stupid mean. Be warned also their food is always burnt over cooked and they skimp and cut corners to save money. Not how it used to be they claim “new management” corporate said they aren’t supposed to be doing that so just don’t waste time. The new managers are terrible! Will never EVER ORDER FROM HERE AGAIN!! They also refused a refund even tho the food wasn’t touched. Refused to help in anyway just said it sucks to suck basically. So don’t waste your money
We have not been to a Five Guys in years. The staff were very friendly upon arrival and while ordering.
The food was fresh and tasted great! We will definitely be back to this location.
The fries was really burned such is was not good to eat as it’s not healthy it should be normal but that lady forgot to take it out from the fryer
Ordered my fries well done and for the third straight time they are undercooked. $11 for one large fry and they seem to spite you for asking them to cook it longer. Completely ridiculous that I have to finish cooking them at home in the oven so they aren't raw.
Lady wearing all black was horrible, calling me and friends very offensive things after we asked for water cups and didn’t want to pay for soda cups, she charged us $11 for the WATER cups and then called me broke. Will never be going back here and please do something about her.
the lady charged me and my friends for getting water cups and called us broke.
White lady working the girl, was extremely disrespectful to me and my family, called me broke when we didn’t buy soda cups and just got water cups, somthing should be done about her.
Juicy and delicious burgers. Tons of fries even for a small order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Ester and viviana are the best!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Standard five guys. Good burger, very clean. Staff was very friendly and service was quick.
Vegetarian options: Grilled cheese sandwich, both regular and sweet potato fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Restaurantji Recommends
First time here so good!! I love the mushroom and grilled onion. Amazing staff was wonderful and the food was fresh and hot. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The staff was extremely helpful when I had to come back for a remake order .
Atmosphere: 5
Food: 5
Service: 5
Just ordered 2/5 of fries and both came out to be I guess the last one on the bottom
Atmosphere: 1
Food: 1
Service: 1
Fries were burnt, and hamburgers were soggy. It's not worth the price I paid. Waste of money such a disappointment never coming back. First and last time.
Atmosphere: 1
Food: 1
Service: 1
Made everything just right even went beyond to hand me my order while I was standing outside. Made me feel welcomed.
Wheelchair accessibility: Parking near entrance but limited.
Atmosphere: 5
Food: 5
Service: 5
Loading...