I’ve used FoodJets several times for groceries, I just don’t seem to learn my lesson. There has never ever been an on time delivery, in fact each time it’s over an hour late. But today my order is two hours late so far. I am tracking the driver and he is driving all over the place, but nowhere near me, so probably will be quite some time before I get my order. I just don’t understand how a company like this can stay in business, and I can’t believe I ordered again from FoodJets........I’m such an idiot
Matthess
Food is overpriced and undersized portions for the price they want. I will never order from here again.
Mom Kel
We've ordered a few times now from Food Jets in Rohnert Park, CA and have had a good experience Everytime. Food gets here quicker than estimated time, always warm still & delivery person's are always pleasant!! I highly recommend!
Dean Enns
Delivered grocery order to wrong person and after repeated calls made absolutely no effort to reconcile their mistake. The order consisted of personal hygiene products & groceries. We’re in our 80’s & quarantined. All they could say was we’re sorry.
Nima Ghalandari
Bad company bad service. Delivery man was not normal and angry.
Tracey Carter
Zero stars. Ordered from a local grocery store. Foodjets was suppose to deliver between 4:30-5:30pm. No notification that they were going to be late. Over an hour late! Tracking my delivery they drove around over 30 miles with my food before delivering to me
Dianne Clark
Late, always late. Perhaps hiring more drivers for the Roseville CA area would be the answer. I have tried to communicate this with employees, only to have it fall on deaf ears. I started using Doordash and have had great service.
AJ S
My family and I ordered a family meal from a local resteraunt. The order took over 2 hours to get to our house. The food was cold and disheveled like the driver tossed it around their car. We ordered from Grub hub and they delivered in 15 minutes and were very professional. My advice, if your going to order delivery use anyone else. I suggest Grubhub. I'll never use FoodJets again. This comes from a Vet. Hoorah.
L Chavarria
Don't use FoodJets. They don't verify the menu with restaurants before taking your order.We waited over an hour for our order, and the app even said it had been delivered when it hadn't. When I called the restaurant, they informed me they'd also tied to connect with FoodJets to advise they couldn't fulfill the order, but never received a response back.Worst of all the food delivery services.
This company is trash. I wouldn’t trust them with providing any kind of service. Use a different platform for ordering food. You will save yourself time and a big head ache.
David Genrich
I order food often from the various food delivery services. At first, I liked FoodJets, but the last 4 times I ordered from them, the food comes really late (ready at the restaurant, but no driver to pick it up). This ends up with cold food. Plus, they usually forget 1 of the order (just ordering 2 things - one thing for me, one for my wife). And it always seems like it is my wife's meal that is missing. We could have it re-ordered, but we don't want to wait another 90 minutes for dinner. They did give me a refund for the missed meal.I am done with FoodJets. Removing there app from my phone.
??
I worked for this company and did what was supposed to be done for double pay and did not receive it two times not cool.
jarred javier
Texting and driving on the highway in a car with “foodjet” stickered all over it
Jackie Maldonado
Unbelievable! I placed an order and had to use them as grub hub didn't offer until the following day..not only do they charge a $5.99 delivery fee in addition they also charge another $5.00 service fee to offset their cost...on top of that they make it mandatory to leave at a minimum a 10% tip.. my order was like $70 because I was ordering from BJ's and I couldn't proceed without leaving at a minimum $6.17 tip for the driver..mind you I live like 5 minutes away...if my son wasn't asleep I would go myself..I'm all for tipping and tip well..but it should not be mandatory and before a service is done .what if the driver is late or is a jerk..I already had to pay the tip so no incentive to do a good job. Never using them again .here is a tip, get rid of the service charge on top of the delivery fee and maybe people would be more inclined to tip
Wouldn’t recommend.
I’ve used FoodJets several times for groceries, I just don’t seem to learn my lesson. There has never ever been an on time delivery, in fact each time it’s over an hour late. But today my order is two hours late so far. I am tracking the driver and he is driving all over the place, but nowhere near me, so probably will be quite some time before I get my order. I just don’t understand how a company like this can stay in business, and I can’t believe I ordered again from FoodJets........I’m such an idiot
Food is overpriced and undersized portions for the price they want. I will never order from here again.
We've ordered a few times now from Food Jets in Rohnert Park, CA and have had a good experience Everytime. Food gets here quicker than estimated time, always warm still & delivery person's are always pleasant!! I highly recommend!
Delivered grocery order to wrong person and after repeated calls made absolutely no effort to reconcile their mistake. The order consisted of personal hygiene products & groceries. We’re in our 80’s & quarantined. All they could say was we’re sorry.
Bad company bad service. Delivery man was not normal and angry.
Zero stars. Ordered from a local grocery store. Foodjets was suppose to deliver between 4:30-5:30pm. No notification that they were going to be late. Over an hour late! Tracking my delivery they drove around over 30 miles with my food before delivering to me
Late, always late. Perhaps hiring more drivers for the Roseville CA area would be the answer. I have tried to communicate this with employees, only to have it fall on deaf ears. I started using Doordash and have had great service.
My family and I ordered a family meal from a local resteraunt. The order took over 2 hours to get to our house. The food was cold and disheveled like the driver tossed it around their car. We ordered from Grub hub and they delivered in 15 minutes and were very professional. My advice, if your going to order delivery use anyone else. I suggest Grubhub. I'll never use FoodJets again. This comes from a Vet. Hoorah.
Don't use FoodJets. They don't verify the menu with restaurants before taking your order.We waited over an hour for our order, and the app even said it had been delivered when it hadn't. When I called the restaurant, they informed me they'd also tied to connect with FoodJets to advise they couldn't fulfill the order, but never received a response back.Worst of all the food delivery services.
Restaurantji Recommends
This company is trash. I wouldn’t trust them with providing any kind of service. Use a different platform for ordering food. You will save yourself time and a big head ache.
I order food often from the various food delivery services. At first, I liked FoodJets, but the last 4 times I ordered from them, the food comes really late (ready at the restaurant, but no driver to pick it up). This ends up with cold food. Plus, they usually forget 1 of the order (just ordering 2 things - one thing for me, one for my wife). And it always seems like it is my wife's meal that is missing. We could have it re-ordered, but we don't want to wait another 90 minutes for dinner. They did give me a refund for the missed meal.I am done with FoodJets. Removing there app from my phone.
I worked for this company and did what was supposed to be done for double pay and did not receive it two times not cool.
Texting and driving on the highway in a car with “foodjet” stickered all over it
Unbelievable! I placed an order and had to use them as grub hub didn't offer until the following day..not only do they charge a $5.99 delivery fee in addition they also charge another $5.00 service fee to offset their cost...on top of that they make it mandatory to leave at a minimum a 10% tip.. my order was like $70 because I was ordering from BJ's and I couldn't proceed without leaving at a minimum $6.17 tip for the driver..mind you I live like 5 minutes away...if my son wasn't asleep I would go myself..I'm all for tipping and tip well..but it should not be mandatory and before a service is done .what if the driver is late or is a jerk..I already had to pay the tip so no incentive to do a good job. Never using them again .here is a tip, get rid of the service charge on top of the delivery fee and maybe people would be more inclined to tip