I came here during the week for some drinks. I sat at the bar, and even though no one else was sitting there, it took a while for the bartender to acknowledge me. It wasn't until 3 other people sat down that he said anything to me (yet talked to them first). 2 out of the 3 drinks I received were filled with too much ice. The other 1 was just a tiny drink. 1 drink had red things (seeds maybe) sitting at the bottom of it. When I asked him about it, he said it was because of the mint, but that didn't make sense to me. He should have just remade the drink. The drinks tasted fine, but they were nothing to rave about.
I would recommend for the staff to ease up on the ice for the drinks.
Atmosphere: 4
Food: 3
Service: 3
John and Ariel Moore
Great bar! Delicious drinks and pizza
Atmosphere: 5
Food: 5
Service: 5
Sarah Norwood
I had to have a very serious spinal operation at Sutter Medical that required us to have an 11 day stay. I cannot thank the staff enough for their compassion and kindness. They genuinely wanted to make sure that my room was clean and I had everything that I needed. It meant the world to me. The front desk staff and housekeeping went above and beyond! Plus, the food at the restaurant was top notch!
Maria Perry-Crawshaw
Upon staying at the Fort Sutter Hotel, the team and Four Palms were exceptionally welcoming, engaging and helpful with recommendations. Khari, Makayla and Ness went the extra mile! Four Palms offers the full Bernardo Cafe menu and ensured NBA games were on and the music playlist fit their vibe. Great wine selection, too.
Atmosphere: 5
Food: 5
Service: 5
christopher Paris
Ok. Nice staff. Convenient location if you're going to the hospital or Sophia hall.
Parking: Parking garage next door.
Atmosphere: 3
Service: 4
cynthiaclark1837
The Fort Sutter Hotel was chosen by a bridal couple for a block of rooms for wedding guests. We thought it was selected primarily for the location. What we discovered was a Hotel staffed by efficient and friendly smiling faces ready to assist us in any way. And the food and drinks in Cafe Bernardo and the bar were the BEST! We chose to eat most meals there due to tge quality of the food...truly exceptional. Thank you, Fort Sutter, for a wonderful stay.
Jdores
In case it is not clear from the web site, this hotel has zero parking, no valet, etc. There is a public parking lot, not related to the hotel, used mostly by staff of the Sutter Hospital next door.....that gets completely full, charges you every time you go in and out, and so that's not really a great option, but might work for some folks Really, if you are using your car in Sac, this is not the hotel for you, imo. Other challenges: No hypo allergenic options. If you are allergic to down, you should find another hotel. The comforters and the pillows will set you off. Good stuff: The historic (horrific) Fort Sutter is a couple blocks away. This is a great way to see a bit of the European history of California come to life in the sense that the fort preserves some of the basic recreations of early 1800s life in the area. (Note that at the present time it is largely closed for reconstruction efforts, so admission is free but rooms available to view are limited.)
Roving42768260607
My sister and I had the pleasure of staying at this hotel, it’s beautifully appointed! The staff was amazing and went out of their way to help make our stay comfortable. The room was cleaned daily, the beds were extremely comfortable, the amenities were awesome. The location is perfect, a very walkable area with lots of food choices. We ate at the adjoining restaurant, Bernardos and it was wonderful as well, you have to have the French toast for breakfast, it’s the best breakfast dish I’ve ever had. In the evening we sat in the beautiful cocktail lounge and the service was outstanding, they could have had better red wine choices, but it we still enjoyed it. This hotel is directly kitty-corner to Sutter hospital, (we were here visiting someone in the hospital), so it was perfect. You would think you’d here sirens at night being so close to the hospital, but we never heard a single noise all night, we were here for 4 nights. Both my sister and I would highly recommend this hotel. If we find ourselves coming to Sacramento again, we’ll definitely be staying at the Fort Sutter.
JCFFB
The Fort Sutter is a few minutes from downtown and that’s GREAT. Downtown Sacremento is a drug infested, crime and homeless war zone. Staying just a few minutes away in the Fort Sutter area was much better. The hotel has a nice restaurant and a great bar. The neighborhood surrounding has several good places to eat and drink. The rooms were nice and clean. The only issue was the gym. It’s very small and poorly equipped. You would think a newer property would have a nicer gym. But despite that one complaint, by far the best and safest place to stay.
Guide04518913474
Excellent service from start to finish. Hilton honors status $15 food and bev daily credit went a long way at their restaurant and bar, which was so stylish and noticeably a neighborhood fave for locals, not just for hotel guests. Great place to meet up with friends while in town. Location felt very safe and walkable to midtown, which was my focus this visit. Staff was attentive, automatically upgraded my room based on gold status before I arrived (I usually have to request via app), and they were super helpful both with extending my stay an extra night and coordinating late checkout for me when my schedule changed. Particular kudos to front desk staff member Sosa for my best customer service experience yet as a Hilton Gold member. 10/10 would recommend and stay here again.
Stayed as a family and it was great all around! Staff was incredible and accommodating, especially Tania S at the desk in the evenings. She held our luggage and set us up with some credit at the bar when our room wasn’t quite ready. She was always welcoming and happy to help. Street parking is available overnight, so we didn’t park in the garage since we were out and about during the day. Two blocks from Sutter Fort which was fun to walk to. Close to good food and a natural food co-op. We loved the food downstairs too. Kids loved the vibe of the place, the many streaming options in the room, and the comfortable beds.
HTexas214
Hotel was clean and convenient to things downtown. It not a luxury hotel it average and more like a 3 star. Not worth the price. Hyatt’s Regency is much nicer! Hotel Parking is not on at the hotel. You have to use a parking garage next door to the hotel. There are no Tesla or electric car chargers in the garage.. unless I missed something. Parking is $10 a night
Frank Ruiz
Came here on Sunday July 16th to have a few drinks and dinner the bartender was a complete j**** The pumps were down so most of the bar/cocktail menu was unavailable - except beer and wine - no problem. We sat at the bar patiently waiting to be aknowledged - he was too busy slamming stuff, huffing and puffing with his back towards the bar. After more than 5 mins of being ignored we left and went next door to Cafe Bernardo and had a great experience. We've been several times to Four Palms and had a great time. Next time I hope the bartender is in a better mood.
Atmosphere: 5
Food: 4
Service: 1
Mandi Martinez
Awesome place! This is a hotel bar, except that it’s really just a cool bar with awesome food and drinks and the best wait staff on the planet! I’m staying at the hotel for work and checked-in late so I just wanted food to eat in my room, and the bartenders were just so kind and sweet that I plan to go back here anytime I can during my stay!! I highly recommend it for people who live around and aren’t even staying at the hotel!!!
885azucenad
We had such an amazing stay. The hotel has such a unique decor and the staff was very friendly and helpful. We loved the local items they had for sale at the front desk. The hotel was clean and safe. The room was cozy and she sheets were soooo soft. Parking was convenient and covered. $10 neighboring garage was great! I loved the latte and the chilaquiles at Cafe Bernardo! the airside potion had a fire and a movie was playing in the evening. We were able to enjoy that the second evening after a rainy day. Overall, Great stay!
I came here during the week for some drinks. I sat at the bar, and even though no one else was sitting there, it took a while for the bartender to acknowledge me. It wasn't until 3 other people sat down that he said anything to me (yet talked to them first). 2 out of the 3 drinks I received were filled with too much ice. The other 1 was just a tiny drink. 1 drink had red things (seeds maybe) sitting at the bottom of it. When I asked him about it, he said it was because of the mint, but that didn't make sense to me. He should have just remade the drink. The drinks tasted fine, but they were nothing to rave about.
I would recommend for the staff to ease up on the ice for the drinks.
Atmosphere: 4
Food: 3
Service: 3
Great bar! Delicious drinks and pizza
Atmosphere: 5
Food: 5
Service: 5
I had to have a very serious spinal operation at Sutter Medical that required us to have an 11 day stay. I cannot thank the staff enough for their compassion and kindness. They genuinely wanted to make sure that my room was clean and I had everything that I needed. It meant the world to me. The front desk staff and housekeeping went above and beyond! Plus, the food at the restaurant was top notch!
Upon staying at the Fort Sutter Hotel, the team and Four Palms were exceptionally welcoming, engaging and helpful with recommendations. Khari, Makayla and Ness went the extra mile! Four Palms offers the full Bernardo Cafe menu and ensured NBA games were on and the music playlist fit their vibe. Great wine selection, too.
Atmosphere: 5
Food: 5
Service: 5
Ok. Nice staff. Convenient location if you're going to the hospital or Sophia hall.
Parking: Parking garage next door.
Atmosphere: 3
Service: 4
The Fort Sutter Hotel was chosen by a bridal couple for a block of rooms for wedding guests. We thought it was selected primarily for the location. What we discovered was a Hotel staffed by efficient and friendly smiling faces ready to assist us in any way. And the food and drinks in Cafe Bernardo and the bar were the BEST! We chose to eat most meals there due to tge quality of the food...truly exceptional. Thank you, Fort Sutter, for a wonderful stay.
In case it is not clear from the web site, this hotel has zero parking, no valet, etc. There is a public parking lot, not related to the hotel, used mostly by staff of the Sutter Hospital next door.....that gets completely full, charges you every time you go in and out, and so that's not really a great option, but might work for some folks Really, if you are using your car in Sac, this is not the hotel for you, imo. Other challenges: No hypo allergenic options. If you are allergic to down, you should find another hotel. The comforters and the pillows will set you off. Good stuff: The historic (horrific) Fort Sutter is a couple blocks away. This is a great way to see a bit of the European history of California come to life in the sense that the fort preserves some of the basic recreations of early 1800s life in the area. (Note that at the present time it is largely closed for reconstruction efforts, so admission is free but rooms available to view are limited.)
My sister and I had the pleasure of staying at this hotel, it’s beautifully appointed! The staff was amazing and went out of their way to help make our stay comfortable. The room was cleaned daily, the beds were extremely comfortable, the amenities were awesome. The location is perfect, a very walkable area with lots of food choices. We ate at the adjoining restaurant, Bernardos and it was wonderful as well, you have to have the French toast for breakfast, it’s the best breakfast dish I’ve ever had. In the evening we sat in the beautiful cocktail lounge and the service was outstanding, they could have had better red wine choices, but it we still enjoyed it. This hotel is directly kitty-corner to Sutter hospital, (we were here visiting someone in the hospital), so it was perfect. You would think you’d here sirens at night being so close to the hospital, but we never heard a single noise all night, we were here for 4 nights. Both my sister and I would highly recommend this hotel. If we find ourselves coming to Sacramento again, we’ll definitely be staying at the Fort Sutter.
The Fort Sutter is a few minutes from downtown and that’s GREAT. Downtown Sacremento is a drug infested, crime and homeless war zone. Staying just a few minutes away in the Fort Sutter area was much better. The hotel has a nice restaurant and a great bar. The neighborhood surrounding has several good places to eat and drink. The rooms were nice and clean. The only issue was the gym. It’s very small and poorly equipped. You would think a newer property would have a nicer gym. But despite that one complaint, by far the best and safest place to stay.
Excellent service from start to finish. Hilton honors status $15 food and bev daily credit went a long way at their restaurant and bar, which was so stylish and noticeably a neighborhood fave for locals, not just for hotel guests. Great place to meet up with friends while in town. Location felt very safe and walkable to midtown, which was my focus this visit. Staff was attentive, automatically upgraded my room based on gold status before I arrived (I usually have to request via app), and they were super helpful both with extending my stay an extra night and coordinating late checkout for me when my schedule changed. Particular kudos to front desk staff member Sosa for my best customer service experience yet as a Hilton Gold member. 10/10 would recommend and stay here again.
Restaurantji Recommends
Stayed as a family and it was great all around! Staff was incredible and accommodating, especially Tania S at the desk in the evenings. She held our luggage and set us up with some credit at the bar when our room wasn’t quite ready. She was always welcoming and happy to help. Street parking is available overnight, so we didn’t park in the garage since we were out and about during the day. Two blocks from Sutter Fort which was fun to walk to. Close to good food and a natural food co-op. We loved the food downstairs too. Kids loved the vibe of the place, the many streaming options in the room, and the comfortable beds.
Hotel was clean and convenient to things downtown. It not a luxury hotel it average and more like a 3 star. Not worth the price. Hyatt’s Regency is much nicer! Hotel Parking is not on at the hotel. You have to use a parking garage next door to the hotel. There are no Tesla or electric car chargers in the garage.. unless I missed something. Parking is $10 a night
Came here on Sunday July 16th to have a few drinks and dinner the bartender was a complete j**** The pumps were down so most of the bar/cocktail menu was unavailable - except beer and wine - no problem. We sat at the bar patiently waiting to be aknowledged - he was too busy slamming stuff, huffing and puffing with his back towards the bar. After more than 5 mins of being ignored we left and went next door to Cafe Bernardo and had a great experience. We've been several times to Four Palms and had a great time. Next time I hope the bartender is in a better mood.
Atmosphere: 5
Food: 4
Service: 1
Awesome place! This is a hotel bar, except that it’s really just a cool bar with awesome food and drinks and the best wait staff on the planet! I’m staying at the hotel for work and checked-in late so I just wanted food to eat in my room, and the bartenders were just so kind and sweet that I plan to go back here anytime I can during my stay!! I highly recommend it for people who live around and aren’t even staying at the hotel!!!
We had such an amazing stay. The hotel has such a unique decor and the staff was very friendly and helpful. We loved the local items they had for sale at the front desk. The hotel was clean and safe. The room was cozy and she sheets were soooo soft. Parking was convenient and covered. $10 neighboring garage was great! I loved the latte and the chilaquiles at Cafe Bernardo! the airside potion had a fire and a movie was playing in the evening. We were able to enjoy that the second evening after a rainy day. Overall, Great stay!
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