Jack In The Box
5800 Freeport Blvd, Sacramento
(916) 395-5790
Recent Reviews
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Staff at this location are usually rude and don't get your orders correct. When you bring it to their attention they just tell you that you didn't order it that way. This place consistently hires incompetent people that are rude and see unhappy to be at their job.
Pulled into the drive through with no other cars in line. Ordered one burger and a small fry. Was asked to pull around and wait in the parking lot. I waited approximately 7 minutes, then went inside and asked why I had to pull around and park for one burger and fries. They did not have any fries in the warmer. There were 5 employees standing around doing nothing, with one employee in his car smoking in the parking lot. The manager should fire half the crew and get 3-4 people in there who actually work.
Atmosphere: 1
Food: 1
Service: 1
It's such a painful experience when u ask for hot fresh made to order u just don't get tacos was old and cold the egg roll was put back in grease and done twice this is unreal no pride to serve some what hot foot ty fir terrible lunch
Atmosphere: 1
Food: 1
Service: 1
Serve hot food great very clean dining room very polite crew give me a thumbs up
Atmosphere: 5
Food: 5
Service: 5
Quick spot for lunch while in the office. Very friendly staff. Is it fast food hence the 3 stars on the food.
Food: 3
Service: 5
I stopped coming here awhile ago, because they would regularly forget, or swap out items for other random items, and whenever I ordered the tacos with extra cheese, they would have no cheese and no sauce. Well I decided to give it a chance since it has been about a year or so, and still when I order tacos with extra cheese, I get no cheese and no sauce, so it's just oily taco meat, and shredded lettuce.
This is one of the few places open 22/7 in the area. (They're closed an hour or two in the early morning) They're badly understaffed late night/early morning so there can be long wait times.
Food is usually prepared to fast food standard. The dining area is well kept but small.
Atmosphere: 4
Food: 4
Service: 2
I had ordered two tacos from them instead of them making a fresh ones they took it from a previous bag that's been sitting there for who know how long I really don't like that so this is really bad service
Atmosphere: 1
Food: 1
Service: 1
I love this chain but if the fries are served refried or too dry it’s ‘NO BUENO’. That what happened at this location.
Atmosphere: 4
Food: 1
Service: 4
Great! Gratitude for excellent customer service, food fresh on the spot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had trouble with my card when I was paying, but the employee demonstrated compassion until I sorted it out. She even re-did my drink when i was ready to order again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I waited 20 minutes in the drive-thru and realized they only completed one order during that time. They don’t seem to care about food delivery drivers’ time.
I only give three stars for the food because I cheated I no longer eat fast food it's not healthy at all it is better to cook healthy organic food
Atmosphere: 5
Food: 3
Service: 5
just have a few tacos AKA grease wallets, And they did the job 😏
Atmosphere: 4
Food: 5
Service: 4
just have a few tacos AKA grease wallets, And they did the job 😏
Atmosphere: 4
Food: 5
Service: 4
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