3 people listening to music on their phones at full volume & loud Christmas music. We ordered our food in the app and they didn't make our food for 25 minutes. The soda machine was down so we couldn't get the drinks we ordered. Danny de Vito would be ashamed.
Atmosphere: 1
Food: 2
Service: 1
Raime Strong
The food would’ve been better if my sandwiches would’ve been made at the same time and some of them didn’t get hot from sitting there when they’re supposed to be cold. My order was supposed to be done at 1:15 and they didn’t get completed till 125 I waited 10 minutes in your restaurant waiting for my food. there was no a real apology and they acted like it was OK once to me it’s not I have other things I have to get picked up. I have another order down the way at Starbucks. I think you’re establishment should be mindful of that that you might not be the only stop for families or people they have additional stops they make before they even get home.
Atmosphere: 2
Food: 2
Service: 2
Theresa Johnson
This is a really good sandwich and the team members greet you. Win-win!
Great Jersey Mikes location. Love the sandwiches and the service is always friendly even if they at times get slammed with orders.
Atmosphere: 5
Food: 5
Service: 5
Joe Ybarra
Honestly I eat at this jersey mikes once around once a week. Today was the first time having a negative experience. Spoke to Tatiana on the phone and she said come down I’ll give you two free subs since they messed up my order (giant, paid with points). I drive down and she says I told you one free sub, half of what I ordered.. honestly I’ll be back because Jersey mikes is awesome but will try to avoid this shift
Atmosphere: 3
Food: 5
Service: 3
E J (EJ)
Sandwiches pretty good here, however, ordered a number 9 and they left the bacon off. They get too busy and they forget their quality control.
Ryan
Would be 5 out of 5 but the online orders take priority to the people waiting in the store. Which makes it take way to long during peak hours, and is quite frustrating.
Staff is also great and super friendly. Sandwiches are always on point.
But I have had to leave a few times and go across the street to Subway to save time.
Autumn Pressley
**Review originally posted to Yelp on July 28, 2024**
Sandwiches are always great but don't bother ordering ahead. I arrived 5 minutes after the order pickup time said it would be ready and it wasn't ready yet so I waited for 5 minutes. When I asked when it would be ready, they said 5 more minutes. I waited almost 25 minutes for my order whereas everyone who ordered in store got their orders immediately. If I would've known that, I wouldn't have ordered ahead. Defeats the purpose of the convenience of order ahead and sucks that their order pick up times aren't reliable.
Leah Reynen
This is my fav sub place. I'm always greeted when I walk through the door. The workers are friendly. I've tried most of the cold sandwiches (10-12) and have only been disappointed once That was a long time ago.
All of the hot subs except one and have enjoyed all of them.
The food was reallyyy good. And I only ate a little of half and ate the rest later and wasn’t soggy at all.
Atmosphere: 4
Food: 5
Service: 4
Megan Bennett
For starters homeless man digging trough the trash out front, bad customer service had to be told three time which sandwich I wanted than after waiting 20 or so minutes getting home to find out my sandwich was wrong and covered in pickles and brown mustard gross if I do say so. Oh yeah and we asked for a bag and the guy was totally rude about . Won’t be going back.
Atmosphere: 1
Food: 1
Service: 1
Amber Young
Found out yesterday this location is right by my house so I went and the people were so nice and our sandwiches were awesome! will definitely be going back quite often lol. My daughter and I shared the smoky southwestern and oh my goodness was it amazing! 😊
Atmosphere: 5
Food: 5
Service: 5
Jak Midas
I had the most excellent service about a week ago. This young African American man with a black afro ( I love giving credit where credit is due) took my order. ( Think he said his name was Chop or Chip, sorry I don't remember). I didn't know the store as I have never been. He was really kind and helpful in me ordering. He offered my samples so I could try and helped me when I made mistakes on my sandwich. He was friendly and we have a funny conversation which made my experience all the more worthwhile! And the food was amazing! Another worker was there and chimed in on helping make my sandwich just the way I like it! Very juicy and perfectly made. I definitely will recommend this store because of the friendly staff and amazing food!
Atmosphere: 4
Food: 4
Service: 5
Yogambra Bajwa
Sandwiches are the Best of best! Especially with Parmesan Rosemary bread. But service is……leaves much to be desired. Firstly, mid way through the order another employee steps in n takes over as if one cue . After our order was done the first employee who had dropped us was back to taking orders of people behind us. I ordered No 10 -Tuna sandwich - it was made Right in Front of me. Excellent sandwich. No issue. My wife ordered Hot wing chicken- That was prepared at the back of counter without asking her options of add on’s of onions/ pickle…. No Made Right in front !! Ok we get the message.
3 people listening to music on their phones at full volume & loud Christmas music. We ordered our food in the app and they didn't make our food for 25 minutes. The soda machine was down so we couldn't get the drinks we ordered. Danny de Vito would be ashamed.
Atmosphere: 1
Food: 2
Service: 1
The food would’ve been better if my sandwiches would’ve been made at the same time and some of them didn’t get hot from sitting there when they’re supposed to be cold. My order was supposed to be done at 1:15 and they didn’t get completed till 125 I waited 10 minutes in your restaurant waiting for my food. there was no a real apology and they acted like it was OK once to me it’s not I have other things I have to get picked up. I have another order down the way at Starbucks. I think you’re establishment should be mindful of that that you might not be the only stop for families or people they have additional stops they make before they even get home.
Atmosphere: 2
Food: 2
Service: 2
This is a really good sandwich and the team members greet you. Win-win!
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service. Decent food. Spotless place. Impressive.
Atmosphere: 5
Food: 5
Service: 5
Great Jersey Mikes location. Love the sandwiches and the service is always friendly even if they at times get slammed with orders.
Atmosphere: 5
Food: 5
Service: 5
Honestly I eat at this jersey mikes once around once a week. Today was the first time having a negative experience. Spoke to Tatiana on the phone and she said come down I’ll give you two free subs since they messed up my order (giant, paid with points). I drive down and she says I told you one free sub, half of what I ordered.. honestly I’ll be back because Jersey mikes is awesome but will try to avoid this shift
Atmosphere: 3
Food: 5
Service: 3
Sandwiches pretty good here, however, ordered a number 9 and they left the bacon off. They get too busy and they forget their quality control.
Would be 5 out of 5 but the online orders take priority to the people waiting in the store. Which makes it take way to long during peak hours, and is quite frustrating.
Staff is also great and super friendly. Sandwiches are always on point.
But I have had to leave a few times and go across the street to Subway to save time.
**Review originally posted to Yelp on July 28, 2024**
Sandwiches are always great but don't bother ordering ahead. I arrived 5 minutes after the order pickup time said it would be ready and it wasn't ready yet so I waited for 5 minutes. When I asked when it would be ready, they said 5 more minutes. I waited almost 25 minutes for my order whereas everyone who ordered in store got their orders immediately. If I would've known that, I wouldn't have ordered ahead. Defeats the purpose of the convenience of order ahead and sucks that their order pick up times aren't reliable.
This is my fav sub place. I'm always greeted when I walk through the door. The workers are friendly. I've tried most of the cold sandwiches (10-12) and have only been disappointed once
That was a long time ago.
All of the hot subs except one and have enjoyed all of them.
Restaurantji Recommends
The food was reallyyy good. And I only ate a little of half and ate the rest later and wasn’t soggy at all.
Atmosphere: 4
Food: 5
Service: 4
For starters homeless man digging trough the trash out front, bad customer service had to be told three time which sandwich I wanted than after waiting 20 or so minutes getting home to find out my sandwich was wrong and covered in pickles and brown mustard gross if I do say so. Oh yeah and we asked for a bag and the guy was totally rude about . Won’t be going back.
Atmosphere: 1
Food: 1
Service: 1
Found out yesterday this location is right by my house so I went and the people were so nice and our sandwiches were awesome! will definitely be going back quite often lol. My daughter and I shared the smoky southwestern and oh my goodness was it amazing! 😊
Atmosphere: 5
Food: 5
Service: 5
I had the most excellent service about a week ago. This young African American man with a black afro ( I love giving credit where credit is due) took my order. ( Think he said his name was Chop or Chip, sorry I don't remember). I didn't know the store as I have never been. He was really kind and helpful in me ordering. He offered my samples so I could try and helped me when I made mistakes on my sandwich. He was friendly and we have a funny conversation which made my experience all the more worthwhile! And the food was amazing! Another worker was there and chimed in on helping make my sandwich just the way I like it! Very juicy and perfectly made. I definitely will recommend this store because of the friendly staff and amazing food!
Atmosphere: 4
Food: 4
Service: 5
Sandwiches are the Best of best! Especially with Parmesan Rosemary bread. But service is……leaves much to be desired.
Firstly, mid way through the order another employee steps in n takes over as if one cue .
After our order was done the first employee who had dropped us was back to taking orders of people behind us.
I ordered No 10 -Tuna sandwich - it was made Right in Front of me. Excellent sandwich. No issue.
My wife ordered Hot wing chicken- That was prepared at the back of counter without asking her options of add on’s of onions/ pickle…. No Made Right in front !!
Ok we get the message.
Atmosphere: 5
Food: 5
Service: 1
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