Napoli's Culinary Academy

I never stepped foot in here. However, I did purchase three tickets months ago as a gift for my sister , father and I. Last night my sister ended up in the hospital and is being hospitalized for a week. I called today to see if I could possibly switch classes and explained the situation due to our class being today. The staff was very rude and told me “the food has already been prepared, there will be empty seats now so no you can’t reschedule, you’d have to show up or find someone else to.” I reiterated that my sister is in the hospital in shambles and there was just not an ounce of grace in the conversation. The man I spoke with then told me I could use money and go to a different class and I asked “the money from this class?” And he said “no, new money”. If I couldn’t change classes, sure I get it. To be so heartless towards the situation and make me feel bad about there being empty seats now? Disgusting, trust me I would have rather been there. Just lack of human compassion here is what truly turned me away. A simple “I’m so sorry that’s going on, unfortunately these are non transferable and non refundable but I hope everything goes well” would have been just done just fine.

I reached out with a simple polite question about the class and received a surprisingly rude, condescending reply. Instead of a friendly clarification, the tone came across as unprofessional and unwelcoming. Clear and courteous communication is a basic expectation, especially when someone is considering spending money on your services.

If this is how potential customers are treated before even attending, I can only imagine how the overall experience might be. They made it obvious that customer service isn't a priority.

If basic courtesy is too much to expect in an email, I can’t imagine the effort put into the class itself. Unfortunately, this first impression was enough for me to decide not to enroll. Save your money and support businesses that actually value people.

I would give it less than a 1 if I could. I felt like it was a total waste of time. We barely got to cook anything and there was less than 20 people there. We watched as he demonstrated. He favored the people who bought drinks, we were sitting right in front of the demonstration and barely spoke to us but people who had drinks and ordered desserts they were laughing and talking.

We learned how to do the soup, pasta, and cannoli's. Then we were split into 6 But then we weren't even allowed to make the pasta. We only were able to make the soup and cannoli. Two in my party barely touched anything to cook because they sent them out of the soup area but then tried to say only two people to make the cannoli. Had we been able to make the pasta it could have been 2, 2 and 2. I felt mislead for sure because we paid a lot of money and thought we would get to make everything not just one thing. I would not do it again and wished I would have known what it was really like

We had a great experience with chef Hassi again. It was a Sicilian theme.Butternut squash soup with bits of sausage, Sicilian meatloaf and roasted potatoes and cannoli for desert. The money helps to support the culinary program, and it is a fun night of cooking and eating.

Very negative with the staff member at the entrance Mark, we were instructed over the phone by Sarah to show up early before class in order to use our gift card . When we arrived Mark had an attitude, told us to go home and get an apron because we were not informed to bring our own. Even though we explained we were told to just show up early before class since the gift card didn’t allow us to make a online reservation he continued to make passive aggressive comments, charged us 5 dollars for each apron rental. This experience ruined the class for us and don’t feel comfortable coming back.

Zero if I could. Class was canceled didn't receive a single email. So unprofessional. Owners were already rude in the parking lot when they parked next to us and made US move because she couldn't get out of the car. Would not come back, do not waste your money.

What an incredible experience and atmosphere- it's like taking a step back in time. The comraderie between the chefs' and the service staff who have been there for many years, makes it feel like you are at a family dinner. We had a smaller class of 14 so that may have made it even more so...

Chef Hassi walks the group through how to make the 2 main dishes. He calls someone from the class to help with each dish. And during that, you get samples. Chef Hassi is very entertaining and has a good sense of humor. You also learn more about cooking in general, how to use ingredients for other dishes and about the cookware during this time.

You then go to the kitchen which is smaller so you take turns cooking which worked for us! They have everything prepped so it's easy to do. Once you are done, the staff will plate the food based on your group. Each group actively tastes the food (at least for soup and pasta dish) so you add ingredients based on that. (They have a ton of tasting spoons!)

Also, if you have a dietary restriction, you may be able to team up with others who don't mind. For example, a few of us did not want anchovies and just broke up into groups that way.

It is very casual- the atmosphere and the vibe. They have cocktails, NA options and either wine by the bottle or glasses (boxed wine). Water is served on the table and refilled often.

We used a Groupon to go and it was a delight! We will go again for sure and bring friends too. You can get a similar price by booking direct too.

Great cooking class!

Go-Go-Go!!
We visited for the first time yesterday, it won't be our last! Absolutely one of the best times we've had in Sacramento!
Chef Hassi, Sarah, Art and the rest of the crew made the interactive experience a memorable one for us! The food and cocktails were right up our alley!
See you guys soon!!

We are, Rob and Deborah Odehnal, and we were invited to join our friend Ned Johns for an evening of fun and instruction. We learned tips and techniques and had a wonderful time.

had an absolute blast at my cooking class
10/10 instruction
10/10 people
10/10 food.
i’ll keep coming back

Chef was very funny and engaging. Food was delicious!

WARNING: I recently attempted to book reservations for a culinary class at this establishment and was met with the absolute worst customer service I have ever experienced. The staff were extremely rude and unhelpful when I encountered difficulties with the booking process. They showed no patience or understanding and instead of trying to find a solution, they simply canceled all of my reservations without any warning or explanation.To make matters worse, when I called back to inquire about the sudden cancellation, I was hung up on multiple times by the same unprofessional staff member. This level of disrespect and lack of consideration for customers is completely unacceptable.I highly advise against booking any culinary classes at this establishment as their customer service is absolutely terrible. Save yourself the frustration and disappointment and look for other options elsewhere. Trust me, you will thank me later.

We took the pizza/calzone/stromboli class with friends and had a great time. We're already looking for when we can return and take another class.

I went here for a cooking class when COVID cases were high and there was a city wide mask mandate. The owner did not follow any protocols and was extremely condescending and rude when asking about masking. I felt uncomfortable as he was not following any precautions and he refused to provide a refund and then proceeded to make implied racist statements when discussing my concern about COVID before walking out.