THE CHICKEN WAS OVER COOKED WHICH MADE IT HARD AND DRY. THE RICE WASNT SOFT, FELT LIKE ITS BEEN SITTING OUT. THE MAC SALAD NOODLES WASNT AS SOFT AS THEY SUPPOSE TO BE. I WAS DISAPPOINTED. THE COOK LACKED LOVE INTO THE FOOD AND IT SHOWED.
Atmosphere: 4
Food: 2
Service: 4
Meg F
Good amount of good tasting food for a fair price. They have Hawaiian drinks as well.
Atmosphere: 5
Food: 5
Service: 5
Dana California Queen
I absolutely love their Hawaiian food. The food is fresh. The workers are very nice.
Atmosphere: 5
Food: 5
Service: 5
jason cai
Terrible value. More veggies than meat on a BBQ plate shouldnt be a thing.
Atmosphere: 3
Food: 2
Service: 3
Mia Mae
Lots of food in one combo, not super pricey and food was delicious.
Very good, I had the spicy chicken plate and it was delicious
Atmosphere: 5
Food: 5
Service: 5
Brandon
The customer service lacks a sense of urgency, It’s almost like they don’t believe their customers have anything else to do but wait. The plate portions are also smaller than you get at other Hawaiian barbecue places in the area.
Atmosphere: 3
Food: 3
Service: 1
Richie Rich
They Don’t Fill Up Your Plate L&L
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Mini Chicken Katsu Meal with 3 Piece Crab Rangoon, Teriyaki Chicken, Crab Rangoon 3 pcs
Emma Trucco
If you're looking for an authentic Hawaiian experience, this is the place to go! The staff were extremely attentive and made us feel right at home. The food was incredibly fresh and flavorful—the Huli Huli chicken and the Poke nachos were amazing. The ambiance was perfect, with vibrant tropical decor and soft Hawaiian tunes playing in the background, which really added to the relaxed vibe. Whether you're a local or a tourist, this restaurant is a must-visit for anyone looking to enjoy a true taste of Hawaii!
Atmosphere: 5
Food: 5
Service: 5
gavino Munguia
Juan in the front don't know if it is a language barrier or bad day for him but I ask for a plater with 3 meats and he gave me 3 different orders. When he is in the front I will not come in to store. And I love you guys food. Sorry 😞
1st time here & was a bit disappointed. It appears we were served old pieces of chicken. The breading was so hard & I had to toss it. You can tell the difference from the picture, the pieces were not fresh. Not sure we'll return. The other order tasted like it was reheated.
Atmosphere: 3
Food: 2
Service: 3
Sephora Mtana
Waited 2days before posting this. Our house has supported and gave much business to this specific Ono since its opening, welcoming a healthy alternative to a lot of the fast food around here. Stopped by to get a teriyaki chicken plate to go and requested,as usual, for them to not put any macaroni salad in the meal(our lady cannot eat it) , and was told flat out NO! Mind you, I didn't ask for a substitution, just for it not to be in the meal because of a gluten intolerance and the cook "Maria" refused. They were not overly busy either. I couldn't understand so we left without her food and honestly I'm going to urge the residents to not go back. Customer service is so, so valuable nowadays. And when the loyal people who held you up when your business opened out here get dismissed with the wave of the back of your hand and side eyes, for no reason , that's when I had to say something. Obviously you don't care about ANY customer returning, because who does that?! We won't be taking our 💰 to establishments that no longer have the time to care.
becky asher
Fresh healthy like their Katsu sauce
Atmosphere: 5
Food: 5
Service: 5
Gabriel Morningstar
I'm sure the food is good but I can't find the place. It's location in the map is completely inaccurate. There's no restaurant in the parking lot of McDonald's. If I could find the place, I'd update it myself but no luck. Very disappointed.
JvlPer
Food is fresh and delicious!
First time here, the staff is very friendly, I order the BBQ mix it was bomb ???all the ingredients are fresh, the portions are pretty generous, good price great service, the lobby is clean and nice, I totally recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Mix, Island Fire Chicken, Chicken and Beef, Hawaiian BBQ Chicken, Teriyaki Chicken, Chicken Katsu
THE CHICKEN WAS OVER COOKED WHICH MADE IT HARD AND DRY. THE RICE WASNT SOFT, FELT LIKE ITS BEEN SITTING OUT. THE MAC SALAD NOODLES WASNT AS SOFT AS THEY SUPPOSE TO BE. I WAS DISAPPOINTED. THE COOK LACKED LOVE INTO THE FOOD AND IT SHOWED.
Atmosphere: 4
Food: 2
Service: 4
Good amount of good tasting food for a fair price. They have Hawaiian drinks as well.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love their Hawaiian food. The food is fresh. The workers are very nice.
Atmosphere: 5
Food: 5
Service: 5
Terrible value. More veggies than meat on a BBQ plate shouldnt be a thing.
Atmosphere: 3
Food: 2
Service: 3
Lots of food in one combo, not super pricey and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kalua Pork with Cabbage, Macaroni Salad 2
Very good, I had the spicy chicken plate and it was delicious
Atmosphere: 5
Food: 5
Service: 5
The customer service lacks a sense of urgency, It’s almost like they don’t believe their customers have anything else to do but wait. The plate portions are also smaller than you get at other Hawaiian barbecue places in the area.
Atmosphere: 3
Food: 3
Service: 1
They Don’t Fill Up Your Plate L&L
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Mini Chicken Katsu Meal with 3 Piece Crab Rangoon, Teriyaki Chicken, Crab Rangoon 3 pcs
If you're looking for an authentic Hawaiian experience, this is the place to go! The staff were extremely attentive and made us feel right at home. The food was incredibly fresh and flavorful—the Huli Huli chicken and the Poke nachos were amazing. The ambiance was perfect, with vibrant tropical decor and soft Hawaiian tunes playing in the background, which really added to the relaxed vibe. Whether you're a local or a tourist, this restaurant is a must-visit for anyone looking to enjoy a true taste of Hawaii!
Atmosphere: 5
Food: 5
Service: 5
Juan in the front don't know if it is a language barrier or bad day for him but I ask for a plater with 3 meats and he gave me 3 different orders. When he is in the front I will not come in to store. And I love you guys food. Sorry 😞
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
1st time here & was a bit disappointed. It appears we were served old pieces of chicken. The breading was so hard & I had to toss it. You can tell the difference from the picture, the pieces were not fresh. Not sure we'll return. The other order tasted like it was reheated.
Atmosphere: 3
Food: 2
Service: 3
Waited 2days before posting this. Our house has supported and gave much business to this specific Ono since its opening, welcoming a healthy alternative to a lot of the fast food around here. Stopped by to get a teriyaki chicken plate to go and requested,as usual, for them to not put any macaroni salad in the meal(our lady cannot eat it) , and was told flat out NO! Mind you, I didn't ask for a substitution, just for it not to be in the meal because of a gluten intolerance and the cook "Maria" refused. They were not overly busy either. I couldn't understand so we left without her food and honestly I'm going to urge the residents to not go back. Customer service is so, so valuable nowadays. And when the loyal people who held you up when your business opened out here get dismissed with the wave of the back of your hand and side eyes, for no reason , that's when I had to say something. Obviously you don't care about ANY customer returning, because who does that?! We won't be taking our 💰 to establishments that no longer have the time to care.
Fresh healthy like their Katsu sauce
Atmosphere: 5
Food: 5
Service: 5
I'm sure the food is good but I can't find the place. It's location in the map is completely inaccurate. There's no restaurant in the parking lot of McDonald's. If I could find the place, I'd update it myself but no luck. Very disappointed.
Food is fresh and delicious!
First time here, the staff is very friendly, I order the BBQ mix it was bomb ???all the ingredients are fresh, the portions are pretty generous, good price great service, the lobby is clean and nice, I totally recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Mix, Island Fire Chicken, Chicken and Beef, Hawaiian BBQ Chicken, Teriyaki Chicken, Chicken Katsu
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