Love Peets! But watching the batistas move at a snails pace while there's crowds is very frustrating! One is visibly dragging his feet and keeps stopping to say "i don't even know what I'm doing right now".
Atmosphere: 2
Food: 5
Service: 1
Craig Y
Is it just me does anyone else feel like this Peet's black on-tap coffee is no longer strong, dark roasted, signature Peet's? I've been 3 times (I don't live near by) and it is less rich than Starbucks. Is it only me?
Atmosphere: 4
Food: 1
Service: 5
Thomas Brandeberry
I have had the worst issues with this store and the Pete’s app. When I ordered coffee beans (grind for espresso and french press). Using my credit card for delivery, the app says the order “failed” however the money was pulled from my card. When I called the store, they said I can’t help, call customer service (800) number.
When I called customer service, they first said they can’t do anything as it’s pending, call back in three days! When I told them that I want the beans not the money, they said they can’t do that for three days!
I then asked for the supervisor as I just couldn’t imagine this all was true. Why did they not ask for an order number (there is none!). Their response to asking for a supervisor was for me to give them my phone number and the supervisor will call back within 48 hours!
Their response app has always been difficult to use but the service to get the order fixed, delivery done, is the worst! I can imagine I the only one with this issue.
I am a 30 + year customer. I am thinking it might be time for a divorce.
Service: 1
Juan Anguiano
Always great place and good coffee
Atmosphere: 4
Food: 4
Service: 4
Ahmad Raihan
Good place for good coffee.
Atmosphere: 5
Food: 5
Service: 5
Lourdes Sandoval
I loved the customer service
Atmosphere: 4
Food: 4
Service: 5
Alley Pappenberger
Everyone is so friendly here - it’s the perfect neighborhood spot!
Atmosphere: 5
Food: 5
Service: 5
Renay C
One of the nice-looking cafes in Sacramento!! This location has plenty of seats and charging stations
Atmosphere: 5
Food: 5
Service: 5
Savannah Lukkes
This is a great location. The coffee is amazing and staff is nice. Only complaint I have is the bathroom. I have been here consecutive days in a row, and the bathroom hasn’t been cleaned once. Every day, I hope it’s clean, and it stays dirty. The toilet has fecal matter on it, the floors are dirty, and it smells like pee in there. I am just confused because every food place I’ve worked, we’ve had to clean the bathrooms every day. Other than that, it’s been perfect.
Atmosphere: 3
Food: 5
Service: 5
Anony Mous
Clean location and friendly service. My iced latte was delicious! Thanks!
An hour to closing and we were welcomed to sit and relax before our long drive back home. Coffee was as expected but no gluten free fare. Ambience was nice though.
Dietary restrictions: No gluten free fare. I miss the florentine cookie and the GF version of the morning glory muffin.
Atmosphere: 5
Food: 3
Service: 5
laura middleton
Dietary restrictions: Gluten free options
Kid-friendliness: Lots of yummy caffeine free treats available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Forte
Laurie Taylor
Best coffee, best service!! Sheldon, Shelly and star are angels! Huge fan white mochas and undertoes are what I live
Atmosphere: 5
Food: 5
Service: 5
Jessica Olson
They wouldn’t take or even look at a flier of our missing 15yo son, who goes there a couple of times a week. We asked if they might put it up even in the back room for their employees and they refused. HEARTLESS!
Atmosphere: 1
Food: 1
Service: 1
Sergio Musetti
Great coffee, good location, ample space, good service,
Love Peets! But watching the batistas move at a snails pace while there's crowds is very frustrating! One is visibly dragging his feet and keeps stopping to say "i don't even know what I'm doing right now".
Atmosphere: 2
Food: 5
Service: 1
Is it just me does anyone else feel like this Peet's black on-tap coffee is no longer strong, dark roasted, signature Peet's? I've been 3 times (I don't live near by) and it is less rich than Starbucks. Is it only me?
Atmosphere: 4
Food: 1
Service: 5
I have had the worst issues with this store and the Pete’s app. When I ordered coffee beans (grind for espresso and french press). Using my credit card for delivery, the app says the order “failed” however the money was pulled from my card. When I called the store, they said I can’t help, call customer service (800) number.
When I called customer service, they first said they can’t do anything as it’s pending, call back in three days! When I told them that I want the beans not the money, they said they can’t do that for three days!
I then asked for the supervisor as I just couldn’t imagine this all was true. Why did they not ask for an order number (there is none!). Their response to asking for a supervisor was for me to give them my phone number and the supervisor will call back within 48 hours!
Their response app has always been difficult to use but the service to get the order fixed, delivery done, is the worst! I can imagine I the only one with this issue.
I am a 30 + year customer. I am thinking it might be time for a divorce.
Service: 1
Always great place and good coffee
Atmosphere: 4
Food: 4
Service: 4
Good place for good coffee.
Atmosphere: 5
Food: 5
Service: 5
I loved the customer service
Atmosphere: 4
Food: 4
Service: 5
Everyone is so friendly here - it’s the perfect neighborhood spot!
Atmosphere: 5
Food: 5
Service: 5
One of the nice-looking cafes in Sacramento!! This location has plenty of seats and charging stations
Atmosphere: 5
Food: 5
Service: 5
This is a great location. The coffee is amazing and staff is nice. Only complaint I have is the bathroom. I have been here consecutive days in a row, and the bathroom hasn’t been cleaned once. Every day, I hope it’s clean, and it stays dirty. The toilet has fecal matter on it, the floors are dirty, and it smells like pee in there. I am just confused because every food place I’ve worked, we’ve had to clean the bathrooms every day. Other than that, it’s been perfect.
Atmosphere: 3
Food: 5
Service: 5
Clean location and friendly service. My iced latte was delicious! Thanks!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
An hour to closing and we were welcomed to sit and relax before our long drive back home. Coffee was as expected but no gluten free fare. Ambience was nice though.
Dietary restrictions: No gluten free fare. I miss the florentine cookie and the GF version of the morning glory muffin.
Atmosphere: 5
Food: 3
Service: 5
Dietary restrictions: Gluten free options
Kid-friendliness: Lots of yummy caffeine free treats available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Forte
Best coffee, best service!! Sheldon, Shelly and star are angels! Huge fan white mochas and undertoes are what I live
Atmosphere: 5
Food: 5
Service: 5
They wouldn’t take or even look at a flier of our missing 15yo son, who goes there a couple of times a week. We asked if they might put it up even in the back room for their employees and they refused. HEARTLESS!
Atmosphere: 1
Food: 1
Service: 1
Great coffee, good location, ample space, good service,
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