I wish I can give 0. Waiting 30 mins for 1 bowl of pho. Too much msg. Small order beef + meat ball 16.99&. Only 3 slices steak and nasty beef ball flavors. Please confirmed with the servers , she did not understand and will add extra for everything. Not recommend!!
Atmosphere: 1
Food: 1
Service: 1
Erica McFall
My family and I have frequented this establishment for many years even before the current owners. Though the quality of the food is not what it used to be we have remained loyal customers. Today we received the worst service ever. When we entered today the waitress, who we have seen many times was extremely rude. The first thing she said to my daughter was "you cannot bring outside drinks" as my daughter had a juice in her hand. Now this we totally understand if this is the policy but it was the WAY she said and also the fact that my daughter has brought a drink before many and nothing was even said and it was never a problem. When she so rudely said this to us we told her we will leave and she rudely took her menus and walked away. I called back because I was so shocked and offended by her rudeness because as I mentioned before we have eaten there many many times and this waitress knows us. When I called back the same waitress answered. I asked to speak to the manager and she said the manager was not there. She was there a problem and I said I just had really bad customer service and she said "oh yeah with the drink" this made itcwirsw becausw she acknowledged that she knew she was rude! I asked for manager's name and she said " we don't give personal information " I asked for her name and she rudely said " Mary" I then told her I was very disappointed at her rudeness as we have been there so many times in the past. I asked her if she thought she was being professional. She said "I let you slide with the drinks before"( mind you she never once mentioned it was a problem and if she had we would have totally understood and my daughter would not bring in her juice). I told her it's not what she said but HOW she said it. She allowed three loyal customers walk out very unhappy and did not care. Never apologized for rudeness . I told her she was very bad for business. Mind you today we noticed that there is a sign on their door that says prices are increasing. If prices are increasing and service is very poor and quality not great this establishment will not last. I do not recommend it to anyone and this is from a loyal, very disappointed customer of many years. I hope " Mary" will read this and know that her customer service is unacceptable and that her manager is made aware as well.
Atmosphere: 1
Food: 1
Service: 1
Pharoah
Too expensive, you can get the same foods else where for cheaper and very good. Plus they charge for take out. Smh.Parking: Didn't expect the price.
Atmosphere: 2
Food: 2
Service: 3
Chris Whipple
I've been coming here for years and it's my go to spot for Vietnamese food. I used to religiously just get the pho, but now get the #15 beef stew and the char broiled pork chop combos which are great too.
Atmosphere: 4
Food: 5
Service: 5
Mycie Xiong
I was in the area and decided to get a couple of appetitizers to go. While placing my order, I noticed a sign that said to the effect, "do not take your order/s from the counter without having it be given to you by a staff member. " I waited for about ten minutes and the hostess who took my order came to the counter and pretty much threw an order on the counter causing a loud noise. She immediately turned and went back to the food service area, waiting for more orders to come out of the kitchen. About 5 minutes later, a customer walked in and went straight to the counter to pick up her order without even checking in with the hostess. The hostess did not pay attention to what was happening at the counter either despite seeing the customer grabbing her order and leaving. The customer looked at me and I looked at her as she walked out. Several minutes went by and seeing the other customer take her order without informing the hostess I decided to go check if the order the hostess threw on the counter was mine and sure enough it was mine! I waited twenty minutes for an order that I could have gotten in half the time. Such terrible customer service. They take your money but do not care if you get your food or not. If you want it, check for yourself. To top it off, the food I received was even more disappointing. The shrimp and pork spring rolls were small, did not have mint, cilantro, cuccumber or any other veggies other than noodles, bean sprouts the tiny half slice shrimp and super thin slice of pork along with the lettuce as wrapper. The roll had NO flavor and so unappetizing. The food you get is not worth the money you spend. Needless to say, I will not be making another trip to this establishment in the future.
Food: 1
Service: 1
SThompson
My absolute favorite Vietnamese restaurant in Sacramento! The food is so amazing and fresh. The pho is so bomb! I could eat here every day (if my budget allowed it), but I eat here at least twice a week now. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
Lee Inn
First time and the last, order pho the soup is not warm for pho standards and taste not what I expected, take a bite and leave as is. Well wishes with your pho business.
Michelle Talbert
Delicious food. The lemon chicken was savory and sweet - so good. I loved the pickled vegetables and sauce, as
Atmosphere: 4
Food: 5
Service: 5
Latirzah Pruitt
I came here for the first time to find a big a** fly in my soup! Never eat here!! After I told them about the fly and showed them, they tried to make me pay!!! I asked to speak to a manager and was treated so disrespectful. I would not trust this place. Never again! It was disgusting!
Food: 1
Kai A.
Their food has went way down hill. For the vermicelli bowls their pork is soggy, A FEW TIMES. Really bad. Don't plan on going back and we have been going there for years .
This place was horrible, my son and I eat here today. After ordering his meal, my son's came quickly, he was almost done eating and then my Wor Wonton soup came out.Meanwhile, the server was having a party with family a few tables away and ignored us. My $16 large soup had 3 won tons in it.. no one came back to check on us and when I asked why there was not more won tons, he told me it came with only 6. I have never! The smallest shrimp and they were not cleaned. Only a few small pieces of chicken. Then on top of that they charged us almost $9 for 2 fountain lemonades. I am sorry I did not look at the reviews. Horrible!! The server did not care. I was very unhappy.
Maria O.
FOOD WAS AMAZING i didnt hav to wait too long for the food and customer service was handed well
Andrew Jacobo
Food is great, service is quick and food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Combination Pho
Jennifer R
I've been trying a few of the items on the menu, and since I haven't been disappointed and still have no complaints.
Atmosphere: 4
Food: 5
Service: 4
The Critic 1.
Says open till 10 but only takes to go orders at 8:45. You just lost over $125. We would of bought apps, drinks ,dinner: No everyone wants to eat pho to go!
I wish I can give 0. Waiting 30 mins for 1 bowl of pho. Too much msg. Small order beef + meat ball 16.99&. Only 3 slices steak and nasty beef ball flavors. Please confirmed with the servers , she did not understand and will add extra for everything. Not recommend!!
Atmosphere: 1
Food: 1
Service: 1
My family and I have frequented this establishment for many years even before the current owners. Though the quality of the food is not what it used to be we have remained loyal customers. Today we received the worst service ever. When we entered today the waitress, who we have seen many times was extremely rude. The first thing she said to my daughter was "you cannot bring outside drinks" as my daughter had a juice in her hand. Now this we totally understand if this is the policy but it was the WAY she said and also the fact that my daughter has brought a drink before many and nothing was even said and it was never a problem. When she so rudely said this to us we told her we will leave and she rudely took her menus and walked away. I called back because I was so shocked and offended by her rudeness because as I mentioned before we have eaten there many many times and this waitress knows us. When I called back the same waitress answered. I asked to speak to the manager and she said the manager was not there. She was there a problem and I said I just had really bad customer service and she said "oh yeah with the drink" this made itcwirsw becausw she acknowledged that she knew she was rude! I asked for manager's name and she said " we don't give personal information " I asked for her name and she rudely said " Mary" I then told her I was very disappointed at her rudeness as we have been there so many times in the past. I asked her if she thought she was being professional. She said "I let you slide with the drinks before"( mind you she never once mentioned it was a problem and if she had we would have totally understood and my daughter would not bring in her juice). I told her it's not what she said but HOW she said it. She allowed three loyal customers walk out very unhappy and did not care. Never apologized for rudeness . I told her she was very bad for business. Mind you today we noticed that there is a sign on their door that says prices are increasing. If prices are increasing and service is very poor and quality not great this establishment will not last. I do not recommend it to anyone and this is from a loyal, very disappointed customer of many years. I hope " Mary" will read this and know that her customer service is unacceptable and that her manager is made aware as well.
Atmosphere: 1
Food: 1
Service: 1
Too expensive, you can get the same foods else where for cheaper and very good. Plus they charge for take out. Smh.Parking: Didn't expect the price.
Atmosphere: 2
Food: 2
Service: 3
I've been coming here for years and it's my go to spot for Vietnamese food. I used to religiously just get the pho, but now get the #15 beef stew and the char broiled pork chop combos which are great too.
Atmosphere: 4
Food: 5
Service: 5
I was in the area and decided to get a couple of appetitizers to go. While placing my order, I noticed a sign that said to the effect, "do not take your order/s from the counter without having it be given to you by a staff member. " I waited for about ten minutes and the hostess who took my order came to the counter and pretty much threw an order on the counter causing a loud noise. She immediately turned and went back to the food service area, waiting for more orders to come out of the kitchen. About 5 minutes later, a customer walked in and went straight to the counter to pick up her order without even checking in with the hostess. The hostess did not pay attention to what was happening at the counter either despite seeing the customer grabbing her order and leaving. The customer looked at me and I looked at her as she walked out. Several minutes went by and seeing the other customer take her order without informing the hostess I decided to go check if the order the hostess threw on the counter was mine and sure enough it was mine! I waited twenty minutes for an order that I could have gotten in half the time. Such terrible customer service. They take your money but do not care if you get your food or not. If you want it, check for yourself. To top it off, the food I received was even more disappointing. The shrimp and pork spring rolls were small, did not have mint, cilantro, cuccumber or any other veggies other than noodles, bean sprouts the tiny half slice shrimp and super thin slice of pork along with the lettuce as wrapper. The roll had NO flavor and so unappetizing. The food you get is not worth the money you spend. Needless to say, I will not be making another trip to this establishment in the future.
Food: 1
Service: 1
My absolute favorite Vietnamese restaurant in Sacramento! The food is so amazing and fresh. The pho is so bomb! I could eat here every day (if my budget allowed it), but I eat here at least twice a week now. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
First time and the last, order pho the soup is not warm for pho standards and taste not what I expected, take a bite and leave as is. Well wishes with your pho business.
Delicious food. The lemon chicken was savory and sweet - so good. I loved the pickled vegetables and sauce, as
Atmosphere: 4
Food: 5
Service: 5
I came here for the first time to find a big a** fly in my soup! Never eat here!! After I told them about the fly and showed them, they tried to make me pay!!! I asked to speak to a manager and was treated so disrespectful. I would not trust this place. Never again! It was disgusting!
Food: 1
Their food has went way down hill. For the vermicelli bowls their pork is soggy, A FEW TIMES. Really bad. Don't plan on going back and we have been going there for years .
Restaurantji Recommends
This place was horrible, my son and I eat here today. After ordering his meal, my son's came quickly, he was almost done eating and then my Wor Wonton soup came out.Meanwhile, the server was having a party with family a few tables away and ignored us. My $16 large soup had 3 won tons in it.. no one came back to check on us and when I asked why there was not more won tons, he told me it came with only 6. I have never! The smallest shrimp and they were not cleaned. Only a few small pieces of chicken. Then on top of that they charged us almost $9 for 2 fountain lemonades. I am sorry I did not look at the reviews. Horrible!! The server did not care. I was very unhappy.
FOOD WAS AMAZING i didnt hav to wait too long for the food and customer service was handed well
Food is great, service is quick and food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Combination Pho
I've been trying a few of the items on the menu, and since I haven't been disappointed and still have no complaints.
Atmosphere: 4
Food: 5
Service: 4
Says open till 10 but only takes to go orders at 8:45. You just lost over $125. We would of bought apps, drinks ,dinner: No everyone wants to eat pho to go!