The food was very delicious, I had burritos tacos and for appetizer we had the cheese sticks
Atmosphere: 5
Food: 5
Service: 5
Crystal Eidanizadeh
We love Polanco! Great food, service, and atmosphere! I recommend the steak or shrimp tacos. Delish!
Atmosphere: 5
Food: 5
Service: 5
Ben Villanueva
Horchatalada, Cucumber margaritas! SO GOOD! NEW FAV DRINK! Nachos El Supremo, MUST have with steaks. Our server, Recardo was awesome, friendly and attentive! For sure coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Isabell Therre
Do yourself a favor and skip this place.
We came around 9 PM for drinks and dessert. It took 20 minutes just to take our order. My husband’s “mango slush” cocktail was disgusting—nothing like mango, just overly strong and spicy.
I ordered a flan cake at 9:20. By 9:50 it still hadn’t arrived, so I asked to cancel it. Ten minutes later (after 40 minutes total), they brought it anyway. It was a cold, pre-made cake that clearly wasn’t fresh and tasted like something pulled from the back of a fridge. It also came without the “seasonal fruit.”
When I asked for the fruit, they brought a bowl of syrupy blueberries that had absorbed flavors from other food (onions and spices)- Completely inedible.
To make it worse, the bathroom was a mess—paper everywhere and clearly not cleaned. A dirty restroom says everything about a restaurants hygiene.
Slow service, bad drinks, old food, and poor cleanliness. My husband and I now have stomach pain. One of the worst experiences we’ve had. Not recommended.
Atmosphere: 4
Food: 1
Service: 1
C Sandoval
The food is good and tasty 😋. I like the atmosphere and the service is very good, very kind people. I will like to give 5 start but their drinks are gross, I can taste cheap alcohol in some of their drinks 🍸... they can do better in that part for sure. I recommend the place, so next time I will make sure I can ask for specific brand for me. Thanks 😊
Haidee Calderon
Waited for 35 minutes as told it was the waiting time then asked about our spot and got informed that there was an issue at their kitchen and their waiting time got extended another 30 minutes. We (a party of 4) LEFT since they didn't have the courtesy of informing for the delay
Service: 2
Pati
Our server Ricardo was very personable and attentive throughout our lunch. He made sure all the food came out at the same time and we always were checked on. Food didn't disappoint the chile relleno with birria was delicious.
Leilani Salgado
Ricardo was our server tonight and the service is amazing! He checked on us and made sure we were restocked on salsa and chips, sodas were refilled, and everything was good. The carnitas and steak tacos are delicious too! Thank you Ricardo!!
Atmosphere: 5
Food: 5
Service: 5
Juanita
I highly recommend Polancos to my friends and family. Our dinner, drinks, and server made our evening the best New Years Eve.
Daisha Channel
10 out of 10. First time going here. And food was amazing the staff was very polite. My waiter was always making sure we was good. I will be back.
Green enchiladas are incredible everything else is okay.
Atmosphere: 4
Food: 4
Service: 4
Erika Reese
Loved the chips and salsa! I ordered the birria tacos and they were very delicious. My friend and I both agreed that their refried beans were the best we have ever had. Both of us will definitely be back.
The food was very delicious, I had burritos tacos and for appetizer we had the cheese sticks
Atmosphere: 5
Food: 5
Service: 5
We love Polanco! Great food, service, and atmosphere! I recommend the steak or shrimp tacos. Delish!
Atmosphere: 5
Food: 5
Service: 5
Horchatalada, Cucumber margaritas! SO GOOD! NEW FAV DRINK!
Nachos El Supremo, MUST have with steaks.
Our server, Recardo was awesome, friendly and attentive!
For sure coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Do yourself a favor and skip this place.
We came around 9 PM for drinks and dessert. It took 20 minutes just to take our order. My husband’s “mango slush” cocktail was disgusting—nothing like mango, just overly strong and spicy.
I ordered a flan cake at 9:20. By 9:50 it still hadn’t arrived, so I asked to cancel it. Ten minutes later (after 40 minutes total), they brought it anyway. It was a cold, pre-made cake that clearly wasn’t fresh and tasted like something pulled from the back of a fridge. It also came without the “seasonal fruit.”
When I asked for the fruit, they brought a bowl of syrupy blueberries that had absorbed flavors from other food (onions and spices)- Completely inedible.
To make it worse, the bathroom was a mess—paper everywhere and clearly not cleaned. A dirty restroom says everything about a restaurants hygiene.
Slow service, bad drinks, old food, and poor cleanliness. My husband and I now have stomach pain. One of the worst experiences we’ve had. Not recommended.
Atmosphere: 4
Food: 1
Service: 1
The food is good and tasty 😋.
I like the atmosphere and the service is very good, very kind people. I will like to give 5 start but their drinks are gross, I can taste cheap alcohol in some of their drinks 🍸... they can do better in that part for sure.
I recommend the place, so next time I will make sure I can ask for specific brand for me. Thanks 😊
Waited for 35 minutes as told it was the waiting time then asked about our spot and got informed that there was an issue at their kitchen and their waiting time got extended another 30 minutes. We (a party of 4) LEFT since they didn't have the courtesy of informing for the delay
Service: 2
Our server Ricardo was very personable and attentive throughout our lunch. He made sure all the food came out at the same time and we always were checked on. Food didn't disappoint the chile relleno with birria was delicious.
Ricardo was our server tonight and the service is amazing! He checked on us and made sure we were restocked on salsa and chips, sodas were refilled, and everything was good. The carnitas and steak tacos are delicious too! Thank you Ricardo!!
Atmosphere: 5
Food: 5
Service: 5
I highly recommend Polancos to my friends and family. Our dinner, drinks, and server made our evening the best New Years Eve.
10 out of 10. First time going here. And food was amazing the staff was very polite. My waiter was always making sure we was good. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
nice place, good happy hour
Atmosphere: 4
Food: 4
Service: 5
Green enchiladas are incredible everything else is okay.
Atmosphere: 4
Food: 4
Service: 4
Loved the chips and salsa! I ordered the birria tacos and they were very delicious. My friend and I both agreed that their refried beans were the best we have ever had. Both of us will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Food os amazing! Poblanos are the best!
Atmosphere: 5
Food: 5
Service: 5
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