Customer service is incredibly awful. I have absolutely no intention of coming back to this place. Wow.
Atmosphere: 1
Food: 1
Service: 1
Anthony Corison
I hate leaving negative reviews but this is just to hopefully dissuade anyone from eating on the ramen side of the restaurant. The Thai side is decent.
You stand to order and the tip prompt STARTS at 20% and goes up to 30. I’m literally standing at the counter like it’s a fast food place, what service has been rendered at this point to earn 20-30%?
The ramen didn’t taste like anything. Mushrooms didn’t taste like anything. Hard boiled eggs were both overcooked AND cold. How do you even achieve this? 2 prices of meat for in the tonkatsu ramen, and fatty ligament filled meat in the chicken ramen. I’d never go back here. Impressively bad.
Food: 1
Harry Kendall
I'm pescaterian so I was very leary of what to expect but that have a fish bowl to die for. and they're open to 1:00 on Friday and Saturday. great late night food when all else is closed....
Shaenna Mae
My Boyfriend ordered a to go food and left the restaurant to pick me up. When we came back to pick up the food in the restaurant instead of them asking if we ordered(because me and my boyfriend sit down on the chair) they just stared at us looking as if we are homeless or what. One guy and a girl that looks like asian, I am asian too. They stared at us twice! and with the judging look, mind you we don’t look like we are homeless! I worked as a front desk officer and I never look anyone even if they look sus with judging eyes! It’s so disappointing, why do you need to look at your customers like that. You can simply ask us in the first place if we ordered already right? not looked at us with so much hate or what it’s so annoying.
(ps. the veggie tempura is not that good, the batter is too thick)
Atmosphere: 1
Food: 2
Service: 1
Darren Keeley
Good late night eats but be warned that each item is $2-3 more expensive on Doordash. Calling in recommended
Atmosphere: 5
Food: 5
Service: 5
Davon Whitworth
Good food and decent service, but it can be slow. Consistency is off like 1/5 of the time. Also, the small to-go containers are annoying.
Atmosphere: 5
Food: 5
Service: 4
Jonathan Salas
Great food, but bad service. Employees were unprofessional and didn't provide any service to us during our time there. Employees were eating in front of us with their bare hands while working, and from where we were seated, we could see people eating INSIDE the kitchen area. Because you pay BEFORE you get your food, they don't care about your experience there.
So good! My boyfriend and I got the tonkotsu ramen with extra egg, and it was so phenomenal! Best ramen we’ve had in a while. The broth is so delicious, and it’s cooked to perfection. We’ve been back several times! Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Canyon Mizera
This the main reason I don’t tip before my service bruh. Nobody refilled our water, been waiting for 20+ minutes for a server cuz I wanna take my ramen to go. God forbid a 🥷🏾 get a to go container 😭😭🙏🏽🥀
(This place is buss tho I’m just thirsty fr)
Atmosphere: 2
Food: 4
Service: 1
Magdalena Ramos
So I came in said me and my son were going to be dining in and she said I had to order first. I don’t mind that but then the screen asks for a tip. It’s super annoying . I always tip especially when dining with a kid ( if you know you know ) but how much you tip should be based of the service you receive. She told us we can sit anywhere on the right side. . Everyone else dining is on the left. My son got a kids Ramen which came out too hot to eat ( 100% understandable, it’s ramen!) I waited for someone to come by so I can ask for ice but no one ever came. Our seats are facing the other side so I see the servers introducing themselves and checking on the other patrons so it was like we were forgotten about. My poor kid was starving at this point so I literally had to put my hand in my cup or water to get the ice out. When my food is gone they finally come and ask if we are still doing okay. . I suppose I could’ve waved someone down but idk it was just frustrating seeing the other side get waited on and us forgotten especially since we needed something . Food was good but after spending $33 (tip included) for a beef rice bowl and a kids ramen I’m still hungry they 🤷🏻♀️
Atmosphere: 4
Food: 3
Service: 1
David Villanueva
Great new find. Reasonable prices, and great food. BBQ Beef with rice was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Audrey Rose Luna-Zazueta
The service here SUCKS the service feels like you’re a burden to them… 2 young ladies and omg no smile, no greet, very bland, they look miserable, straight face no feelings geez 🙄 no courtesy whatsoever I had to flag them down for a refill… I paid with card and when I declined the tip because I was going to give cash instead, you can see how much that bothered her… she assumed no tip smh….first and last time here!!!
Good food.
Atmosphere: 5
Food: 5
Service: 5
Got sick the very next day
Atmosphere: 4
Food: 2
Service: 4
Customer service is incredibly awful. I have absolutely no intention of coming back to this place. Wow.
Atmosphere: 1
Food: 1
Service: 1
I hate leaving negative reviews but this is just to hopefully dissuade anyone from eating on the ramen side of the restaurant. The Thai side is decent.
You stand to order and the tip prompt STARTS at 20% and goes up to 30. I’m literally standing at the counter like it’s a fast food place, what service has been rendered at this point to earn 20-30%?
The ramen didn’t taste like anything. Mushrooms didn’t taste like anything. Hard boiled eggs were both overcooked AND cold. How do you even achieve this? 2 prices of meat for in the tonkatsu ramen, and fatty ligament filled meat in the chicken ramen. I’d never go back here. Impressively bad.
Food: 1
I'm pescaterian so I was very leary of what to expect but that have a fish bowl to die for. and they're open to 1:00 on Friday and Saturday. great late night food when all else is closed....
My Boyfriend ordered a to go food and left the restaurant to pick me up. When we came back to pick up the food in the restaurant instead of them asking if we ordered(because me and my boyfriend sit down on the chair) they just stared at us looking as if we are homeless or what. One guy and a girl that looks like asian, I am asian too. They stared at us twice! and with the judging look, mind you we don’t look like we are homeless! I worked as a front desk officer and I never look anyone even if they look sus with judging eyes! It’s so disappointing, why do you need to look at your customers like that. You can simply ask us in the first place if we ordered already right? not looked at us with so much hate or what it’s so annoying.
(ps. the veggie tempura is not that good, the batter is too thick)
Atmosphere: 1
Food: 2
Service: 1
Good late night eats but be warned that each item is $2-3 more expensive on Doordash. Calling in recommended
Atmosphere: 5
Food: 5
Service: 5
Good food and decent service, but it can be slow. Consistency is off like 1/5 of the time. Also, the small to-go containers are annoying.
Atmosphere: 5
Food: 5
Service: 4
Great food, but bad service. Employees were unprofessional and didn't provide any service to us during our time there. Employees were eating in front of us with their bare hands while working, and from where we were seated, we could see people eating INSIDE the kitchen area. Because you pay BEFORE you get your food, they don't care about your experience there.
Atmosphere: 1
Food: 4
Service: 1
Incredible! Excellent service and fantastic food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So good! My boyfriend and I got the tonkotsu ramen with extra egg, and it was so phenomenal! Best ramen we’ve had in a while. The broth is so delicious, and it’s cooked to perfection. We’ve been back several times! Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
This the main reason I don’t tip before my service bruh. Nobody refilled our water, been waiting for 20+ minutes for a server cuz I wanna take my ramen to go. God forbid a 🥷🏾 get a to go container 😭😭🙏🏽🥀
(This place is buss tho I’m just thirsty fr)
Atmosphere: 2
Food: 4
Service: 1
So I came in said me and my son were going to be dining in and she said I had to order first. I don’t mind that but then the screen asks for a tip. It’s super annoying . I always tip especially when dining with a kid ( if you know you know ) but how much you tip should be based of the service you receive. She told us we can sit anywhere on the right side. . Everyone else dining is on the left. My son got a kids Ramen which came out too hot to eat ( 100% understandable, it’s ramen!) I waited for someone to come by so I can ask for ice but no one ever came. Our seats are facing the other side so I see the servers introducing themselves and checking on the other patrons so it was like we were forgotten about. My poor kid was starving at this point so I literally had to put my hand in my cup or water to get the ice out. When my food is gone they finally come and ask if we are still doing okay. . I suppose I could’ve waved someone down but idk it was just frustrating seeing the other side get waited on and us forgotten especially since we needed something . Food was good but after spending $33 (tip included) for a beef rice bowl and a kids ramen I’m still hungry they 🤷🏻♀️
Atmosphere: 4
Food: 3
Service: 1
Great new find. Reasonable prices, and great food. BBQ Beef with rice was fantastic.
Atmosphere: 5
Food: 5
Service: 5
The service here SUCKS the service feels like you’re a burden to them… 2 young ladies and omg no smile, no greet, very bland, they look miserable, straight face no feelings geez 🙄 no courtesy whatsoever I had to flag them down for a refill… I paid with card and when I declined the tip because I was going to give cash instead, you can see how much that bothered her… she assumed no tip smh….first and last time here!!!
Atmosphere: 1
Food: 3
Service: 1
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