They don't respect the waiting list, they make you wait for two hours and they always move on to Asian people, American people first. They are rasitas.
Atmosphere: 2
Food: 3
Service: 1
Pat BEAL
This has the best atmosphere for a restaurant! The ambiance is amazing! The decor is amazing! The food is very good too!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Baja Fish Tacos
Tarvinder Saini
The food and beverages were exceptional, the service was outstanding, and the staff exhibited exceptional friendliness. I highly recommend this establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Al Pastor, Enchiladas Michocan, Bistec Ranchero, Flan
Monique Marquez
My new favorite restauraunt! Definitely recommend for birthdays! The food is amazing, the atmosphere is beautiful, the service is one of the best, and the drinks are so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Al Pastor, Molcajete, Rice and Beans, Birria Chimichangas
JesS Ay
The place is esthetically pleasing with a friendly atmosphere, however the food was not good. We ordered molcajete with carne asada and green enchiladas. We had to drive 3 hours to get there and left very disappointed. In my opinion the drive is not worth it and will not be going back!
Atmosphere: 4
Food: 1
Service: 3
Pravindra Shankar
Great ambiance, great employees and great food. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Cheese Enchiladas
Marvin Josue Alemán Molina
It’s a great place and perfect service
Atmosphere: 5
Food: 5
Service: 5
Jerry James Stone
Don't let the strip mall fool ya. Rosa Madera is a visual experience and as soon as you walk into the restaurant you are surrounded by a lively and festive space filled with art and atmosphere.
The food was amazing. The best enchilada verdes I have had in Sacramento. The sauce packed heat, was bright nuanced, and the plating was as much of a feast as the flavor.
My cocktail was a little on the sweet side but that is a me thing. That said, it was well made, festive, and I would have had more.
But there are clear issues that if not fixed, I will be surprised if this restaurant which is only 7 months into it survives.
We went on a Tuesday, and it was hopping. The wait was 45 minutes long so we took a bar table. Sometimes restaurants are busier than they expect. But the issue was not that they were busy beyond expectation and not staffed for it.
Here is the issue. We sat down and it took us 45 minutes to get a basket of chips. Tables that were seated 30 minutes after we arrived had their chips, drinks, and appetizers before we had our chips or our order was taken. We had to get up and go get someone no fewer than three times to resolve this. The gross disregard of order is a huge no no. To some degree, this can happen, but it was obscene how others were being served and our section was grossly ignored.
They finally brought me my cocktail after I had already finished eating.
There are so many glaring timing issues that long term, customers will not bother with service that fails to meet even the most basic level of decency.
On their website, they say the have vegetarian specialties. Two of the guests were veggie. When asked, they had no idea what they were-- we asked three of the different servers we had. When asked if the beans had lard, which we asked four different servers, no one had a clue.
We were regularly and constantly ignored while others around us were not, despite mentioning it to the host, manager, and three servers.
The food was great. I look forward to going back and changing some of my ratings and my review. But the food does not make up for a gross inability to manage a restaurant at the most basic level.
Vegetarian options: Their website says they have special vegetarian dishes but the staff was clueless as to what they were and four different people couldn't even tell me if the beans had lard.
Atmosphere: 5
Food: 5
Service: 1
David Pilch
Great food! Very nice restaurant. Good bartenders
Atmosphere: 5
Food: 5
Service: 5
Casimira Diaz
Excellent service and super delicious food. The manager is super professional, friendly and has a great team. Thank you very much for such an excellent experience. 👌😊
Today I went to eat at Rosa Madera, excellent service and clean, excellent attention, so our person
Atmosphere: 5
Food: 5
Service: 5
Jason Braget
Amazing atmosphere and food. Service was top-notch. Minus the 2 hour wait, we will be back.
We went as a group of 8 and not a beat was missed. When the food, service and atmosphere are spot on, the wait is no issue.
Atmosphere: 5
Food: 5
Service: 5
Carlos Lizardi
This place is a five star restaurant, with the authentic food; like home made tortillas, the ranchera and the enchiladas all delicious!! The environment is great, and the staff very welcoming and service is very quick. The wait time can be painful but it is worth the wait!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistec Ranchero
Rocio Gonzalez
Be prepared to W A I T !!! I added a party of 2 to the online waitlist at 12:30pm and did not get seated at a table until 3:12pm.
When we walked in we were not greeted or asked if we had joined the waitlist. We had to ask to be seated at the empty bar while we waited. When we got to the bar, the bar manager was aggressive and rude off the bat.
The saving grace of our experience was actually our server, Cesar. He was super friendly and professional! My sister and I both ordered mole, which was supposed to come with a side of tortillas each. They only brought us one : /
The food was delicious but overall I would not come back because of the extensive wait time and poor service from the front and bar. The team definitely needs some additional training, you can’t just rely on a beautiful atmosphere to keep patrons happy.
Overall, this place is over hyped. Also, if you are not a fan of loud environments this place is not for you. You have to scream to hear each other from across a small table.
They don't respect the waiting list, they make you wait for two hours and they always move on to Asian people, American people first. They are rasitas.
Atmosphere: 2
Food: 3
Service: 1
This has the best atmosphere for a restaurant! The ambiance is amazing! The decor is amazing! The food is very good too!
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Baja Fish Tacos
The food and beverages were exceptional, the service was outstanding, and the staff exhibited exceptional friendliness. I highly recommend this establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Al Pastor, Enchiladas Michocan, Bistec Ranchero, Flan
My new favorite restauraunt! Definitely recommend for birthdays! The food is amazing, the atmosphere is beautiful, the service is one of the best, and the drinks are so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos Al Pastor, Molcajete, Rice and Beans, Birria Chimichangas
The place is esthetically pleasing with a friendly atmosphere, however the food was not good. We ordered molcajete with carne asada and green enchiladas. We had to drive 3 hours to get there and left very disappointed. In my opinion the drive is not worth it and will not be going back!
Atmosphere: 4
Food: 1
Service: 3
Great ambiance, great employees and great food. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Cheese Enchiladas
It’s a great place and perfect service
Atmosphere: 5
Food: 5
Service: 5
Don't let the strip mall fool ya. Rosa Madera is a visual experience and as soon as you walk into the restaurant you are surrounded by a lively and festive space filled with art and atmosphere.
The food was amazing. The best enchilada verdes I have had in Sacramento. The sauce packed heat, was bright nuanced, and the plating was as much of a feast as the flavor.
My cocktail was a little on the sweet side but that is a me thing. That said, it was well made, festive, and I would have had more.
But there are clear issues that if not fixed, I will be surprised if this restaurant which is only 7 months into it survives.
We went on a Tuesday, and it was hopping. The wait was 45 minutes long so we took a bar table. Sometimes restaurants are busier than they expect. But the issue was not that they were busy beyond expectation and not staffed for it.
Here is the issue. We sat down and it took us 45 minutes to get a basket of chips. Tables that were seated 30 minutes after we arrived had their chips, drinks, and appetizers before we had our chips or our order was taken. We had to get up and go get someone no fewer than three times to resolve this. The gross disregard of order is a huge no no. To some degree, this can happen, but it was obscene how others were being served and our section was grossly ignored.
They finally brought me my cocktail after I had already finished eating.
There are so many glaring timing issues that long term, customers will not bother with service that fails to meet even the most basic level of decency.
On their website, they say the have vegetarian specialties. Two of the guests were veggie. When asked, they had no idea what they were-- we asked three of the different servers we had. When asked if the beans had lard, which we asked four different servers, no one had a clue.
We were regularly and constantly ignored while others around us were not, despite mentioning it to the host, manager, and three servers.
The food was great. I look forward to going back and changing some of my ratings and my review. But the food does not make up for a gross inability to manage a restaurant at the most basic level.
Vegetarian options: Their website says they have special vegetarian dishes but the staff was clueless as to what they were and four different people couldn't even tell me if the beans had lard.
Atmosphere: 5
Food: 5
Service: 1
Great food! Very nice restaurant. Good bartenders
Atmosphere: 5
Food: 5
Service: 5
Excellent service and super delicious food. The manager is super professional, friendly and has a great team. Thank you very much for such an excellent experience. 👌😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today I went to eat at Rosa Madera, excellent service and clean, excellent attention, so our person
Atmosphere: 5
Food: 5
Service: 5
Amazing atmosphere and food. Service was top-notch. Minus the 2 hour wait, we will be back.
We went as a group of 8 and not a beat was missed. When the food, service and atmosphere are spot on, the wait is no issue.
Atmosphere: 5
Food: 5
Service: 5
This place is a five star restaurant, with the authentic food; like home made tortillas, the ranchera and the enchiladas all delicious!! The environment is great, and the staff very welcoming and service is very quick. The wait time can be painful but it is worth the wait!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistec Ranchero
Be prepared to W A I T !!! I added a party of 2 to the online waitlist at 12:30pm and did not get seated at a table until 3:12pm.
When we walked in we were not greeted or asked if we had joined the waitlist. We had to ask to be seated at the empty bar while we waited. When we got to the bar, the bar manager was aggressive and rude off the bat.
The saving grace of our experience was actually our server, Cesar. He was super friendly and professional! My sister and I both ordered mole, which was supposed to come with a side of tortillas each. They only brought us one : /
The food was delicious but overall I would not come back because of the extensive wait time and poor service from the front and bar. The team definitely needs some additional training, you can’t just rely on a beautiful atmosphere to keep patrons happy.
Overall, this place is over hyped. Also, if you are not a fan of loud environments this place is not for you. You have to scream to hear each other from across a small table.
Atmosphere: 4
Food: 5
Service: 1
delicious
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