Reserved the back room for a team building event and I had to find a place quickly. The manager was really friendly over the phone and was able to accommodate our need. The fee was reasonable (had to meet a dollar amount of food purchased) and the room was clean, spacious, and had a door to separate the event from the front of the store. The staff were very prompt and friendly when bringing food to us. I will definitely use this space again! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Meghan McCarty
We love coming here. Customer service is great and they often tell us about coupons we didn't know about so we get it for much cheaper
Atmosphere: 5
Food: 5
Service: 5
Alan Deala
Pizza was great, as usual. Only complaint was that their wall of beer taps was almost completely tapped out and only had 2 options.
Atmosphere: 4
Food: 5
Service: 4
Brian Chan
Ordered online. Showed up after the pick up time and waited in line for the cashier to assist me. The man working the cashier line needed to replace the receipt paper and asked a coworker to help me. The heavyset woman walked away and to the back without helping me. I stood there just waiting and eventually was helped by the male associate when her came back from the supply room. Not sure why she wasn’t able to help me and she certainly didn’t look happy with her job.
Pizza is always good and overpriced but the service wasn’t worth going back for.
Atmosphere: 1
Food: 4
Service: 1
Sashim Gardner
Worst experience ever. Ordered two pizzas and two sides. Pick them up at the scheduled time. Not ready. Many other customers standing around frustrated. 45 minutes went by so at that point I’m really frustrated. Another woman had been waiting over an hour, they said hers was almost ready, but turns out they gave her garlic twists to an Uber driver, she saw her name on the box he walked out with. After another 20 minutes they brought out my order and I’m like thank goodness… but guess what… it was missing a pizza. They went to search for it and nothing, they didn’t even make it. At that point I was fed up and I told them I’d take what they made and bring it to my family and come back when they’re sure it’s ready. They told me 30 minutes. I gave them my phone number as well just in case there’s an issue to call me.
I came back in 45 minutes just to give them a little bit of extra time… they search again and guess what… once again it’s not ready! In fact, they had not even started to make it! That’s the first thing they should’ve done when they realized that they had not made my pizza the first time.
At that point I said OK just give me a refund for that pizza. He grabbed a notepad and asked me to put my name and phone number on it. And I’m like what are you doing? He said he’s not capable of giving a refund, his manager is gonna have to call me back tomorrow. Nobody in the restaurant can refund me?? Unreal.
It’s been two days and I haven’t gotten any call nor refund… I’ll be disputing the charge on my credit card.
Atmosphere: 1
Food: 1
Service: 1
Chris Vargas
Had a few bad experiences but this is ridiculous. Ordered 2 pizzas and some twists for pickup. Arrived slightly after the estimated ready time, was handed a single box of twists and told to have a good day. After correcting them that this was not my entire order, I was told that they had ran out of dough and would be making it soon and should be ready in 20 minutes. Fine, I get it, things happen they seemed understaffed. 20 minutes later I return only to be told that my pizzas still had not been started and it would be another 20 minutes. Almost an hour after the original pickup time I am finally getting my pizzas. The pizzas themselves were fine, aside from the fact that they had to make these doughs from scratch and had no time to proof, leaving them very dense. Ontop of this we weren't even offered any compensation for our troubles.
Atmosphere: 1
Food: 1
Service: 2
Eric Porteous
Very poor experience. Walk in and there is a fridge in a crate in front entry. Decided to try the beer wall. After ten minutes trying to get their machine to work to give me a wristband go to wall and only five taps are even live. Tried two and neither worked so went back and asked for ID back and turned in glass. No apology or solution from the guy at counter other than those machines always have issues. Salad bar was not clean. Many items near empty and food had spread to the bins next to the one they were supposed to be in. Never saw anyone go and clean or tend to salad bar once in thirty or so minutes there. Will absolutely never return to this location
Atmosphere: 2
Food: 1
Service: 1
Bb C
I called the Customer Service. I spoke to the manager and asked them if they can customize a Hawaiian pizza with the white sauce and she said go to the store and they should able to make it that so when I walk in and talk to the cashier if they can customize the pizza and he goes no we’re not able to customize any pizza so I said well I called the customer service manager said yes so the only thing I’m asking was Hawaiian pizza with the white sauce and then he said OK and then when the pizza was made. I requested with white sauce It was made with a red sauce so I told him I said we don’t eat with red sauce. We only eat it with the white sauce. He said I’m so sorry we’re not able to customize that and then I told him I said we’re not happy about it and he didn’t do anything so we just ate salad and we ate the pizza but we only ate the pineapple and ham we weren’t happy at all. It was a bad experience ever
Atmosphere: 1
Food: 1
Service: 1
Leona Stewart
It's a great, chill place. The food is always good and everything is always clean. I just wish they would serve alcohol. That's always a deciding factor of whether or not to come here. They have the beer taps, they might as well use them!
Atmosphere: 3
Food: 5
Service: 5
Ken Heaton
They cleaned up salad bar before they were closed and had a big party of people still sitting at tables but they didn't want to make our sandwiches because it would include a salad they still had twenty-min before they closed so we were turned away really sucked after rushing down to get there before they closed
I got the salad bar, almost everything in it was empty and I came at 11:50 and waited an hour and it was still pretty empty. The lady was nice but she looked irritated with us right away.
Sou Ri
Super rude. I was on my way home and wanted to pick up some pizzas. I walked in they they didn’t have a board with a menu. I asked if they had a menu that I could look at and the woman at the counter just said no we don’t and walked in the back. I understand that they are also a dine in but I swear I’ve had take out at round table before. The place didn’t look busy either. Terrible attitude and very unprofessional
John McKeever
If you can, visit a different pizza place. Matt had the worst customer service imaginable. When you pay $40 for a pizza, the service should be better.
Patricia A
Fast service. Delicious pizzas
Kris M
I placed an online order for my pizza to be ready for pickup at 7. By 7:10 the pizza hadn't even been made. While waiting for my pizza I saw someone eating directly out of the salad bar! The employees didn't seem to care. Disgusting and unprofessional Update: we got the pizza home and it wasn't even cooked all the way!
Reserved the back room for a team building event and I had to find a place quickly. The manager was really friendly over the phone and was able to accommodate our need. The fee was reasonable (had to meet a dollar amount of food purchased) and the room was clean, spacious, and had a door to separate the event from the front of the store. The staff were very prompt and friendly when bringing food to us. I will definitely use this space again! Thank you!
Atmosphere: 5
Food: 5
Service: 5
We love coming here. Customer service is great and they often tell us about coupons we didn't know about so we get it for much cheaper
Atmosphere: 5
Food: 5
Service: 5
Pizza was great, as usual. Only complaint was that their wall of beer taps was almost completely tapped out and only had 2 options.
Atmosphere: 4
Food: 5
Service: 4
Ordered online. Showed up after the pick up time and waited in line for the cashier to assist me. The man working the cashier line needed to replace the receipt paper and asked a coworker to help me. The heavyset woman walked away and to the back without helping me. I stood there just waiting and eventually was helped by the male associate when her came back from the supply room. Not sure why she wasn’t able to help me and she certainly didn’t look happy with her job.
Pizza is always good and overpriced but the service wasn’t worth going back for.
Atmosphere: 1
Food: 4
Service: 1
Worst experience ever. Ordered two pizzas and two sides. Pick them up at the scheduled time. Not ready. Many other customers standing around frustrated. 45 minutes went by so at that point I’m really frustrated. Another woman had been waiting over an hour, they said hers was almost ready, but turns out they gave her garlic twists to an Uber driver, she saw her name on the box he walked out with. After another 20 minutes they brought out my order and I’m like thank goodness… but guess what… it was missing a pizza. They went to search for it and nothing, they didn’t even make it. At that point I was fed up and I told them I’d take what they made and bring it to my family and come back when they’re sure it’s ready. They told me 30 minutes. I gave them my phone number as well just in case there’s an issue to call me.
I came back in 45 minutes just to give them a little bit of extra time… they search again and guess what… once again it’s not ready! In fact, they had not even started to make it! That’s the first thing they should’ve done when they realized that they had not made my pizza the first time.
At that point I said OK just give me a refund for that pizza. He grabbed a notepad and asked me to put my name and phone number on it. And I’m like what are you doing? He said he’s not capable of giving a refund, his manager is gonna have to call me back tomorrow. Nobody in the restaurant can refund me?? Unreal.
It’s been two days and I haven’t gotten any call nor refund… I’ll be disputing the charge on my credit card.
Atmosphere: 1
Food: 1
Service: 1
Had a few bad experiences but this is ridiculous. Ordered 2 pizzas and some twists for pickup. Arrived slightly after the estimated ready time, was handed a single box of twists and told to have a good day. After correcting them that this was not my entire order, I was told that they had ran out of dough and would be making it soon and should be ready in 20 minutes. Fine, I get it, things happen they seemed understaffed. 20 minutes later I return only to be told that my pizzas still had not been started and it would be another 20 minutes. Almost an hour after the original pickup time I am finally getting my pizzas. The pizzas themselves were fine, aside from the fact that they had to make these doughs from scratch and had no time to proof, leaving them very dense. Ontop of this we weren't even offered any compensation for our troubles.
Atmosphere: 1
Food: 1
Service: 2
Very poor experience. Walk in and there is a fridge in a crate in front entry. Decided to try the beer wall. After ten minutes trying to get their machine to work to give me a wristband go to wall and only five taps are even live. Tried two and neither worked so went back and asked for ID back and turned in glass. No apology or solution from the guy at counter other than those machines always have issues. Salad bar was not clean. Many items near empty and food had spread to the bins next to the one they were supposed to be in. Never saw anyone go and clean or tend to salad bar once in thirty or so minutes there. Will absolutely never return to this location
Atmosphere: 2
Food: 1
Service: 1
I called the Customer Service. I spoke to the manager and asked them if they can customize a Hawaiian pizza with the white sauce and she said go to the store and they should able to make it that so when I walk in and talk to the cashier if they can customize the pizza and he goes no we’re not able to customize any pizza so I said well I called the customer service manager said yes so the only thing I’m asking was Hawaiian pizza with the white sauce and then he said OK and then when the pizza was made. I requested with white sauce It was made with a red sauce so I told him I said we don’t eat with red sauce. We only eat it with the white sauce. He said I’m so sorry we’re not able to customize that and then I told him I said we’re not happy about it and he didn’t do anything so we just ate salad and we ate the pizza but we only ate the pineapple and ham we weren’t happy at all. It was a bad experience ever
Atmosphere: 1
Food: 1
Service: 1
It's a great, chill place. The food is always good and everything is always clean. I just wish they would serve alcohol. That's always a deciding factor of whether or not to come here. They have the beer taps, they might as well use them!
Atmosphere: 3
Food: 5
Service: 5
They cleaned up salad bar before they were closed and had a big party of people still sitting at tables but they didn't want to make our sandwiches because it would include a salad they still had twenty-min before they closed so we were turned away really sucked after rushing down to get there before they closed
Restaurantji Recommends
I got the salad bar, almost everything in it was empty and I came at 11:50 and waited an hour and it was still pretty empty. The lady was nice but she looked irritated with us right away.
Super rude. I was on my way home and wanted to pick up some pizzas. I walked in they they didn’t have a board with a menu. I asked if they had a menu that I could look at and the woman at the counter just said no we don’t and walked in the back. I understand that they are also a dine in but I swear I’ve had take out at round table before. The place didn’t look busy either. Terrible attitude and very unprofessional
If you can, visit a different pizza place. Matt had the worst customer service imaginable. When you pay $40 for a pizza, the service should be better.
Fast service. Delicious pizzas
I placed an online order for my pizza to be ready for pickup at 7. By 7:10 the pizza hadn't even been made. While waiting for my pizza I saw someone eating directly out of the salad bar! The employees didn't seem to care. Disgusting and unprofessional
Update: we got the pizza home and it wasn't even cooked all the way!
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