Shake Shack Ice Blocks

All burgers are salty, sweet treats are too sweets. I ordered Avocado Chicken burger, the avocado is missing. They refunded it but no sorry heard from the manager. Just disappointed!

Atmosphere: 3

Food: 1

Service: 2

Fantastic as usual.

Atmosphere: 5

Food: 5

Service: 5

He had a great time at Shake Shack today. Jasmine helped us along the way. She gave my son crayons to draw with and set him up with jenga as we waited. He had such a great time. Plus he devoured his cheeseburger!! The food was great, the service was even better

Atmosphere: 5

Food: 5

Service: 5

It took us 60 min to get our food, we have to reorder twice and we need to get a refund from the bank. For a huge company like Shake Shack, we were not anticipating such unprofessionalism from it. Huge disappointment, never coming back. Bye!!!

Atmosphere: 1

Food: 3

Service: 1

Yummy food! Great place!

Atmosphere: 5

Food: 5

Service: 5

Got chicken, avocado, bacon sandwich and didn’t get no avocado or bacon.

Atmosphere: 4

Food: 2

Service: 4

Ehhh...
Was not impressed!!!

Atmosphere: 2

Food: 2

Service: 2

Wait staff was very friendly. We went after 9:30 pm and were still greeted with a smile. She offered to refill our drinks when she cleared out tray.

Atmosphere: 5

Food: 5

Service: 5

Environment: they have a fooseball table and hand sized shuffle board, and the ambience is neat
Food: ONLY GET THE SHAKE (it was amazing! ☆☆☆☆☆). The grilled cheese was disappointing due to it being the size of my palm ☆☆☆. Please note that the following observations were made after a 10 minute drive home. The two burgers ☆ we got were not just small but also the buns had an overbearing flavor. The burger had one piece of limp lettuce. Honestly ended up throwing away my last few bites of it because I couldn't force myself to finish it. I was really disappointed given how highly people speak of their burgers in these reviews. Honestly not the place to go for a good burger. The fries tasted/looked like they were made from frozen but they claim to be made fresh so not sure. Would definitely not purchase food from here again.
Service: not much to say about it as we did not dine in, but the food was ready in a timely manner.

Atmosphere: 5

Food: 2

Service: 4

My twin sons and I had dinner here and they thought that the shuffleboard table they had there was incredibly cool, I loved the service the African American woman that helped us was knowledgeable and just awesome at her job. I loved her. She needs a raise. We all loved the food, just a really great spot.

Atmosphere: 5

Food: 5

Service: 5

Excellent customer service!! I was helped by Donica — she was so friendly and welcoming!! She answered all of my questions with kindness and grace, and brought us refills to our table ♥️

Atmosphere: 5

Food: 5

Service: 5

My beverage was filled to top with ice, my chicken sandwich was greasy and falling apart. I love fries, but the batch i received was disappointing. The were cold and hard. All in all not worth my money.

Atmosphere: 2

Food: 2

Service: 4

The new nuggets are gross. I drove 3.5 hours and what we got was not the same as what we always get. No warning on the new nuggets either.

Atmosphere: 5

Food: 1

Service: 4

First time at a Shake Shack and this one at Ice Blocks is amazing. I got the 2 for 8 hot dog special my friend got the cheeseburger. First off the prices are so good you will feel like you've gone back in time. The place is very casual and I wish they had relish and mustard with easy access but honestly who cares it is delicious and inexpensive.
I got the cheese sauce and crispy onion dogs and wow! Delicious. I was full.
Try it you will love it.

Atmosphere: 5

Food: 5

Service: 5

I ordered from Shake Shack a couple of weeks ago hoping to try the viral Dubai chocolate shake, but it wasn’t available online. I called the store and spoke to the manager, who said she would “turn it on” on the website but didn’t give any time estimate. It was already 11 AM and I had to place the order, which ended up being over $100.

Unfortunately, when the food arrived, the burgers were soggy and way too salty. For the price, I expected much better quality and service. Really disappointed overall and not sure if I’ll be ordering again.

Food: 1

Service: 1