Shalimar Restaurant
3654 N Freeway Blvd, Sacramento
(916) 515-1919
Recent Reviews
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One of my favorite places/chains to eat. Always fast, fresh and delicious.
Atmosphere: 3
Food: 5
Service: 5
Standard , as expected . Quick service on a to go order.
Atmosphere: 4
Food: 4
Service: 4
Authentic Pakistani food.
Atmosphere: 5
Food: 4
Service: 5
I don’t usually write reviews, but this place earned it—for all the wrong reasons.
From the moment we walked in, the experience was uncomfortable. The person at the front gave my lady friend an inappropriate, up-and-down stare that immediately set the wrong tone. Customer service was some of the worst I’ve ever encountered—everyone we interacted with seemed rude, dismissive, and like they didn’t want to be there.
Even worse, there was a water leak from the ceiling dripping right in the middle of the counter, directly in front of the kitchen. We pointed it out to our server, and they casually brushed it off with, “Yeah, it’s leaking.” No concern, no attempt to address it—nothing. I don’t understand how they can ignore what’s clearly a health hazard.
When the food finally arrived, it was just as disappointing—bland, flavorless, and forgettable.
This place failed in atmosphere, service, cleanliness, and taste. I wouldn’t recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
The food and the customers service is very poor I don't recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
Food was tasteless, service was slow, they served me chicken or pork when I asked for beef. I got food poisoning from whatever that dish was.
Atmosphere: 2
Food: 2
Service: 2
Not good
Atmosphere: 3
Food: 3
Service: 2
I came to this restaurant a few years ago and did not have a great experience. I never came back. I met a colleague for lunch today and decided to give it another try, hoping things would have changed.
The customer service was horrible, as there was no greetings, no smiles, no one checked if we needed anything while we were eating. And as we finished our food, no one came to take the plates. It was simply despicable experience from service standpoint.
From atmosphere…in the middle of the kitchen, there’s a bucket does collecting a dripping leak from the ceiling. This was visible to all the customers. My chair had a hole in it, and it was just a dirty place.
I will not be giving it a 3rd try.
Atmosphere: 1
Food: 4
Service: 1
The service was nonexistent. They ignored me except to bring the food. I was sitting outside, and I told them I was doing so before I sat down. After 5 minutes or so, I went inside to order. It smells bad in the restaurant. The food took forever, and the chicken in the curry was undercooked. I took it back for more cooking. I have never been served CHICKEN BACKS in any restaurant Ive Ever been to before. Weird. The curry was not tasty. Overspiced but not in a good way. Btw...metal chairs with no cushions.
Atmosphere: 2
Food: 1
Service: 1
We have been there so many times and loved it, but something has changed. We went today and ordered three items - Chicken Karahi, Bhuna Ghosht, and Nihari ... The food sucks, not even edible ... The meat was just boiled way over and all the gravies were uncooked, it was just like you are cooking for hospital patients... We did tell the person incharge while paying, but he did not care ... Won't be going there ever ... We are done!!!!
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Very bad food. No salt. Instead of Paneer Masala, they gave me Matar Paneer which has no Paneer inside. Their garlic naan was so thick and had no taste. I wouldn't recommend this place to anyone.
Food: 1
Service: 1
Order Goat Karahi but I don’t they gave us camel meat or whatever but the meat was harder than raw meat of goat.
Horrible Service disrespectful not Useing polite language wouldn't offer it to my loved once
It was amazing food and service.
I recently visited this restaurant and was extremely disappointed with the service. I ordered 2 butter chickens and 4 garlic naans, and specifically asked for room temperature water due to personal preference. However, the waiter brought cold water, and when I politely mentioned the mistake, he insisted I asked for cold and even started raising his voice at me. This kind of behavior is completely unprofessional and unacceptable in a customer service setting.
The food was fine, but the attitude and disrespect from the staff completely ruined the experience. I expected a pleasant meal, not to be argued with and yelled at for a simple request. I won’t be returning, and I do not recommend this place if you value respectful service.
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