Snowbee Tea Station

Good people.

This place has amazing service. We were a party of 30+ and an amazing guy named Ivan helped us with our dine in order. Highly recommend this place to large parties but also great for smaller ones too. Amazing food and ice cream exactly like the picture on the menu. Again Highly recommended!!!🤩🤩🤩

This place is so amazing I just came for the first time and I had a brown sugar milk tea and it was the best milk tea I've every had in so long. I wish this place was more popular so more people can see how good it really is. Must try

Very disappointed in their customer service. Been coming here for the past 5 years and yesterday the lady at the cashier who identified themselves as the manager for 4 years . I ordered my food and was paying and I asked for my points and then lady gave me a whole rant and attitude about how I can’t get it and it’s too late. Then I asked for a water because it was over 100 degrees and she asked me to pay $1.50 for the cup. My husband didn’t like how I was getting treated and asked for my full refund back. At this point I won’t be back and will spend my money elsewhere due to the customer services and the attitudes they give to their customer.

We usually love Snowbee. We even take out-of-town guests here for a fun treat. Today’s review is based on service alone.

It’s Sunday around 730pm when we walked in. We were greeted politely by the cashier and told her we would like to stay in to dine. Wanted to grab some food and a couple shaved snow. We even brought our 3 year old with us and he was so excited. We sat down and waited for menus. No one came to check on us. We think they’re probably busy since it looked like only two people were working. There’s no one in the place except for one other couple who were there before us and they were already served water. We waited some more and then grabbed a menu ourselves. People start coming in to order. They were greeted and asked what they wanted. Then one person comes out to give the couple sitting their drink and immediately goes back to the back. Then the cashier we talked to came out to give the couple something else and barely glanced at us before rushing back to make the orders for the other people.

Usually we are patient and don’t mind waiting but after 15+ mins of no acknowledgement or service, we just left. It just felt like our business wasn’t needed so we took it elsewhere.

To be fair, it’s still a good place to go for shaved snow and drinks. They have snacks and food as well. We will probably come back but not anytime soon.

it takes 1 hour to serve the food

Great place, Love the slight chill and vibe to it. Desserts and drinks were amazingly delicious. It's just like a boba shop with extra additions to it

Great service, food, and drinks. Love the quality of the ingredients. Very nice they were willing to make adjustments for dishes and drinks. Nice and pleasant atmosphere to dine. Definitely have plans to come again.

The girl in the front was really rude, no wonder the place is empty. Got mad because we ordered on the machine to go because she wasn’t assisting us on the register

Best parking 😅😂

i wish they had a location in davis it’s so good 😭😭 and the price too oml

Delicious place 😼 the squid tentacles was scrumptious and the thai tea was so tastefully fragrant!!

My food tasted like stinky saliva. I felt really sick after eating. I am demanding for refund.

Food: 1

Very bad customer service,

My favorite boba place so

Atmosphere: 5

Food: 5

Service: 5