Will be avoiding the Arden way store whenever possible - i ordered a latte and black coffee on 10/27/24 at 9:30am and the blonde girl with curly hair was BOTHERED when i asked for a straw and topper for the black coffee, (which, if you’ve ever been burned by, you’ll understand is something you don’t want a repeat of) so much so that she gave a really po’d attitude for me asking for basic stuff saying “anything ELSSSSSSE you want to ask for?”i said “no, thank you” — as she proceeded to adjust the tip jar set by the window. As though motioning “i gave you a straw AND a black coffee topper, so where’s my tip??” Look - i tip the baristas when they either have everything prepped or don't give such an entitled attitude like this person. I’ll be driving an extra min to the watt stbx for all coffee trips now.
Julia
The best turkey pesto sandwich! I always get the same sandwich, but this branch cooked it perfectly. Keep it up!
Food: 5
RaShonne Walker
Great Service. I also use the drive thru. I have never been inside this one.
Atmosphere: 1
Service: 5
Mariana
Worst service ever. Went into the drive thru today at 10:43am the service was not good at all. I ordered a couple drinks made it clear I wanted my drinks lined with Carmel drizzle and got charged for it and when I got to the window the barista was very rude. All the drinks were wrong and even when I asked very nicely if they could fix it she gave me major attitude. I understand it’s busy but as someone who works in this industry customer service should always be 100%. She had brown hair in a low ponytail with big glasses and a mask I believe. I couldn’t see her name tag but next time maybe be a little nicer. Very unacceptable and will be making a call to corporate.
Atmosphere: 1
Food: 1
Service: 1
Nicholas A Ortwein
Always great, consistent. Great partners here that make all the difference!
Atmosphere: 5
Food: 5
Service: 5
Gwyn Hewitt
The women working there screamed at me and my daughter when we went to leave becuase the chairs weren't in there "original" place even though the chairs were like that before we had even entered the store. I feel completely disrespect and angered at this experience 1/10 do not go.
Atmosphere: 2
Food: 3
Service: 1
Barbara Gillan
Ordered the new refresher drink and it was great. ❤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheddar Sandwich, Pumpkin Muffin
Deity Lashaa
A while ago I went to get a hot tea drink and instead of the honey citrus mint tea, it was just one of the regular teas. I didn’t notice until I was at work and so I called in. I asked the manager if I could have someone pick up a replacement for me due to me being at work and not being able to leave and the manager REFUSED for a mistake that was not at all my fault, not only that … she was extremely rude! Starbucks is usually known for their substantial customer service, but this one did not keep up with the reputation. Anywho, I won’t be coming to that Starbucks again.
Service: 1
Ernie Castillo
Awesome location and great drinks. Friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheddar Sandwich
Andrew
If you enjoy coffee that's warm, stale, and burnt, this is the perfect spot for you.
Will be avoiding the Arden way store whenever possible - i ordered a latte and black coffee on 10/27/24 at 9:30am and the blonde girl with curly hair was BOTHERED when i asked for a straw and topper for the black coffee, (which, if you’ve ever been burned by, you’ll understand is something you don’t want a repeat of) so much so that she gave a really po’d attitude for me asking for basic stuff saying “anything ELSSSSSSE you want to ask for?”i said “no, thank you” — as she proceeded to adjust the tip jar set by the window. As though motioning “i gave you a straw AND a black coffee topper, so where’s my tip??” Look - i tip the baristas when they either have everything prepped or don't give such an entitled attitude like this person. I’ll be driving an extra min to the watt stbx for all coffee trips now.
The best turkey pesto sandwich! I always get the same sandwich, but this branch cooked it perfectly. Keep it up!
Food: 5
Great Service. I also use the drive thru. I have never been inside this one.
Atmosphere: 1
Service: 5
Worst service ever. Went into the drive thru today at 10:43am the service was not good at all. I ordered a couple drinks made it clear I wanted my drinks lined with Carmel drizzle and got charged for it and when I got to the window the barista was very rude. All the drinks were wrong and even when I asked very nicely if they could fix it she gave me major attitude. I understand it’s busy but as someone who works in this industry customer service should always be 100%. She had brown hair in a low ponytail with big glasses and a mask I believe. I couldn’t see her name tag but next time maybe be a little nicer. Very unacceptable and will be making a call to corporate.
Atmosphere: 1
Food: 1
Service: 1
Always great, consistent. Great partners here that make all the difference!
Atmosphere: 5
Food: 5
Service: 5
The women working there screamed at me and my daughter when we went to leave becuase the chairs weren't in there "original" place even though the chairs were like that before we had even entered the store. I feel completely disrespect and angered at this experience 1/10 do not go.
Atmosphere: 2
Food: 3
Service: 1
Ordered the new refresher drink and it was great. ❤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheddar Sandwich, Pumpkin Muffin
A while ago I went to get a hot tea drink and instead of the honey citrus mint tea, it was just one of the regular teas. I didn’t notice until I was at work and so I called in. I asked the manager if I could have someone pick up a replacement for me due to me being at work and not being able to leave and the manager REFUSED for a mistake that was not at all my fault, not only that … she was extremely rude! Starbucks is usually known for their substantial customer service, but this one did not keep up with the reputation. Anywho, I won’t be coming to that Starbucks again.
Service: 1
Awesome location and great drinks. Friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheddar Sandwich
If you enjoy coffee that's warm, stale, and burnt, this is the perfect spot for you.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
I met Michelle today! She was new! Her energy was very fresh and friendly! I want to give her a good star review ⭐
Service: 5
Always friendly
Atmosphere: 5
Food: 5
Service: 5
A good place. Especially if there are gift cards.
Food: 5
Service: 5
This Starbucks is about as busy as they get. Drive thru can be a mess in the parking, shared with Whole Foods. Tough when WF is busy.
Atmosphere: 3
Food: 4
Service: 3
They service is very nice and fast I like
Atmosphere: 5
Food: 5
Service: 5
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