Starbucks
5539 H St, Sacramento
(916) 451-4861
Recent Reviews
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Please have more than one person making drinks during morning rush hours
The shift lead standing talking with other employees do that after 2pm
I asked about my drink and then received a nasty tasting drink I will be calling the corporate office for my money back on that one
Atmosphere: 3
Food: 1
Service: 1
They may be a dollar cheaper than the 2 other starbucks in the area but they need more help. They are very slow, 2 times now they just forgot drinks and when asked I'm the problem. 17 minutes waiting then 8 more minutes waiting because they forgot.
Atmosphere: 2
Food: 4
Service: 1
I placed a mobile order ahead, and the app showed my pickup time would be 7–10 minutes. I arrived 10 minutes later, but my order wasn’t ready at all and I ended up waiting another 20 minutes.
What made it more frustrating was that customers who walked in and ordered at the counter after I arrived received their drinks faster than my mobile order. That completely defeats the purpose of ordering ahead.
If pickup times in the app aren’t accurate or mobile orders aren’t prioritized, that should be made clear. This was a waste of time and a disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Always have to do SB 😁 to know I am appreciated 👍.
Atmosphere: 5
Food: 5
Service: 5
Like any other Starbucks
Bathrooms do not have keypad locks at this location (which can be good or bad).
Why do they serve free drinks to the dirty homeless people that come in? After we saw this, we left. Very undesirable. Just keeps bringing them back. Do customers really like this. We don't.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Double Chocolate Brownie
Very bad service I order extras hot see in picture time latte it was regular cold I call right after 4 minutes only Asian girl she make coffee and she pick up phone she no even say apologize she said I know I give you extra hot she was so rude
Service: 1
The Staff is very friendly and welcoming this location is very clean and it was a great experience
Atmosphere: 5
Food: 5
Service: 5
The pretty girl with the colorful hair makes the best coffee!
Atmosphere: 1
Food: 5
Service: 5
The staff at this location are the best!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I don’t usually write reviews for chain restaurants but when I stopped at this Starbucks a few months back, I was met with a charismatic employee that not only made my day but all the other customers who walked in. I found out her name was Glory, and she truly lives up to her name. Thank you Glory for such a welcoming experience!
Service: 5
Interesting individuals who work there.
Atmosphere: 3
Service: 4
I usually come here and have a good experience but "T" was super rude and unhelpful today.
Great service had some great clearance ?
Atmosphere: 5
Food: 5
Service: 5
They may have not meant any harm, but It's still kind of rude to hang up on others when you may have something else to say, or before a customer says thank you and goodbye. It's kinda unprofessional for business.
Service: 2
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