Ordered the Iced Apple Crisp Oatmilk Shaken Espresso thinking I was getting that rich, layered drink from the photo. What I got looked like someone poured the leftovers of a pot of coffee over a glacier and called it a day. The cup was 80% ice, 15% oatmilk, and maybe 5% actual espresso. You could taste the disappointment more than the apple crisp. If this is what “shaken” means, I guess it’s me that’s shaken from paying for what’s basically iced water with a hint of caffeine. Starbucks, stop selling me frozen air and call it premium. Wouldn’t recommend unless you like paying top dollar for an Instagram filter that melted before you took the phot
Atmosphere: 1
Food: 1
Service: 1
George p
I was at Starbucks in Greenhaven and purchased a drink. The cash who speaking perfectly well English ask my name. I said George. She replied back Jorge. This has happened three maybe four times before. I said no my name is George. When I picked up the drink it says, you guess it, Jorge. I tell the girl my name is George and I explained this to the cashier who apparently didn’t listen to me or had the consideration to do as the customer wanted. So this big man came up and insisted to get into the conversation and of course on the side of the lady employee. I said sir, this is between me and Starbucks and he pushes me with his stomach. I said why did you do that? He said you were in my space. No Starbucks employees did anything at all to help me or intervene all they did was look on in the aggressive man’s behavior. Then someone said to go to the cashier for a refund. Not even saying for your trouble just keep the drink. Or we will talk to the cashier for not addressing you by your name in English.— If it was a trans person they would simply address them as they wish. Or address the customer in their pronouns. But I can’t even be called my name in English.
Atmosphere: 3
Service: 1
Phyllis Business-Network
I only got coffee, no food.
Atmosphere: 5
Service: 5
E J (EJ)
I've only spent a short amount of time in here, but they need to fix the post out front, someone ran into it.
Atmosphere: 4
Food: 5
Service: 5
Alyssa P
I am a frequent customer of this location, usually through the mobile app. So far there had been no issues with picking up my order. Until today. My drink was obviously made with less espresso than I paid for. I ordered the same drink yesterday so of course I can notice the difference. I asked my coworker if she can return to the location and ask for a remake, and she was greeted with an attitude by the woman at the cash register stating the drink had no issues. I was so shocked I had to call to ask the name of the rude barista(s) who my coworker had encountered. Shelly, the supervisor, said she had no idea who made the drink although she just said she watched the whole interaction? Maybe it’s the just the people on the shift today, but beware they definitely need more customer service training. Unfortunately, I did not take a photo of the first drink I received because I did not think I would have to write this review! The photos attached are of the remade drink they handed to my coworker and said, “does this look like a quad to you?” As the drink is spilling over. Completely unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Janice Johnson
I ordered 2 drinks and 2 snacks and for whatever reason drink 1 of 2 was never charged or made even though the barista confirmed the order. Drink 2 of 2 was ready and we waited for Drink 1 of 2 only to wait for a while. Soon after, I approached the barista that had prepared the drinks and inquired about the missing drink only to be told I was never charged for it. I was met with an attitude unfortunately and shown the receipt. Instead of making a little deal into a big deal I dismissed the issue and left. Unfortunately as of late the customer service at this location has began to suffer. Unsure of what the issue is but next time I will not be tipping for poor service. It is disheartening because this is my little one's second favorite location.
Atmosphere: 3
Food: 5
Service: 1
FJQuirogaB (jvru2)
my study and HW hang out
Atmosphere: 5
Food: 5
Service: 5
Lindsey Pitts
Loved the patio under the trees.
X X
This location is in a really pretty area with lots of trees and greenery around. The barristas are also super chill and helpful. Great place to relax and read or work midweek (there's more hustle and bustle on the weekends).
I've spent thousands of dollars over my life time at Starbucks and they wouldn't let me use the bathroom unless I bought something today. **** policy is BS. Never spending a dime at any Starbucks again
Geoffrey Dean
Great coffee!
Lisa Cooper
Adelene was amazing, I came in after a bad haircut and she lifted me up and made me feel special. Love my Starbucks. Lisa Cooper Pocket
Fast accurate and reliable one ship here
Atmosphere: 5
Food: 5
Service: 5
Ordered the Iced Apple Crisp Oatmilk Shaken Espresso thinking I was getting that rich, layered drink from the photo. What I got looked like someone poured the leftovers of a pot of coffee over a glacier and called it a day. The cup was 80% ice, 15% oatmilk, and maybe 5% actual espresso. You could taste the disappointment more than the apple crisp.
If this is what “shaken” means, I guess it’s me that’s shaken from paying for what’s basically iced water with a hint of caffeine. Starbucks, stop selling me frozen air and call it premium.
Wouldn’t recommend unless you like paying top dollar for an Instagram filter that melted before you took the phot
Atmosphere: 1
Food: 1
Service: 1
I was at Starbucks in Greenhaven and purchased a drink. The cash who speaking perfectly well English ask my name. I said George. She replied back Jorge. This has happened three maybe four times before. I said no my name is George. When I picked up the drink it says, you guess it, Jorge. I tell the girl my name is George and I explained this to the cashier who apparently didn’t listen to me or had the consideration to do as the customer wanted. So this big man came up and insisted to get into the conversation and of course on the side of the lady employee. I said sir, this is between me and Starbucks and he pushes me with his stomach. I said why did you do that? He said you were in my space. No Starbucks employees did anything at all to help me or intervene all they did was look on in the aggressive man’s behavior. Then someone said to go to the cashier for a refund. Not even saying for your trouble just keep the drink. Or we will talk to the cashier for not addressing you by your name in English.— If it was a trans person they would simply address them as they wish. Or address the customer in their pronouns. But I can’t even be called my name in English.
Atmosphere: 3
Service: 1
I only got coffee, no food.
Atmosphere: 5
Service: 5
I've only spent a short amount of time in here, but they need to fix the post out front, someone ran into it.
Atmosphere: 4
Food: 5
Service: 5
I am a frequent customer of this location, usually through the mobile app. So far there had been no issues with picking up my order. Until today. My drink was obviously made with less espresso than I paid for. I ordered the same drink yesterday so of course I can notice the difference. I asked my coworker if she can return to the location and ask for a remake, and she was greeted with an attitude by the woman at the cash register stating the drink had no issues. I was so shocked I had to call to ask the name of the rude barista(s) who my coworker had encountered. Shelly, the supervisor, said she had no idea who made the drink although she just said she watched the whole interaction? Maybe it’s the just the people on the shift today, but beware they definitely need more customer service training. Unfortunately, I did not take a photo of the first drink I received because I did not think I would have to write this review! The photos attached are of the remade drink they handed to my coworker and said, “does this look like a quad to you?” As the drink is spilling over. Completely unprofessional.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 drinks and 2 snacks and for whatever reason drink 1 of 2 was never charged or made even though the barista confirmed the order. Drink 2 of 2 was ready and we waited for Drink 1 of 2 only to wait for a while. Soon after, I approached the barista that had prepared the drinks and inquired about the missing drink only to be told I was never charged for it. I was met with an attitude unfortunately and shown the receipt. Instead of making a little deal into a big deal I dismissed the issue and left. Unfortunately as of late the customer service at this location has began to suffer. Unsure of what the issue is but next time I will not be tipping for poor service. It is disheartening because this is my little one's second favorite location.
Atmosphere: 3
Food: 5
Service: 1
my study and HW hang out
Atmosphere: 5
Food: 5
Service: 5
Loved the patio under the trees.
This location is in a really pretty area with lots of trees and greenery around. The barristas are also super chill and helpful. Great place to relax and read or work midweek (there's more hustle and bustle on the weekends).
Restaurantji Recommends
I've spent thousands of dollars over my life time at Starbucks and they wouldn't let me use the bathroom unless I bought something today. **** policy is BS. Never spending a dime at any Starbucks again
Great coffee!
Adelene was amazing, I came in after a bad haircut and she lifted me up and made me feel special. Love my Starbucks. Lisa Cooper Pocket
Becky is the best!
Starbuck
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