Horrible service from Lydia. Was on the phone the whole time when grabing thing she would throw them. I get we all have bad days but you can tell she is just not happy performing her job. Maybe she should find a job that she actually enjoys. No need to be rude when no one is being rude. First and last time I will be visiting this location.
Atmosphere: 1
Service: 1
Tony
The girl from the morning shift I’ve gone there a few times and every time I go I don’t like her energy. It seems like she doesn’t like her job. She is not very attentive,she forcefully has to give me service. She has given me milk in my coffee when I asked no milk, I am lactose intolerant. A few times I’ve gone she’s on her phone. I guess the phone is more important than making coffee. I’d rather go somewhere else than see her bitter face.
Atmosphere: 1
Food: 1
Service: 1
emma soto
Lydia was a horrible cashier! She was on her phone during the whole interaction and was not attentive. It was obvious she doesn’t enjoy her time here and the performance reflected on the taste itself. Bitter and sad- just like her attitude
Atmosphere: 1
Food: 1
Service: 1
Marc Ross
Stopped in to get a hot cup of coffee. Got into my truck and hit the road and the coffee was cold $3.75 down the drain
Atmosphere: 4
Food: 1
Service: 4
Jessica Soares
On April 19th around 6pm (or a bit earlier), one of the employees asked us to swipe our card twice, claiming that the first payment hadn’t gone through. We ordered two cappuccinos, but she only gave us steamed milk.
We don’t live in Sacramento, so we couldn’t return to fix the issue.
Unfortunately, we were charged twice and didn’t even get what we ordered. It felt like we were taken advantage of, which is truly disappointing—especially because we’ve always been loyal Starbucks customers.
The staff at this location clearly lacks professionalism. Be careful if an employee ever asks you to swipe your card again. Sometimes they try to cover up their own mistakes by charging customers extra.
Service: 1
Coffeelover
They don’t give out a cup of hot water? Who is in charge at this Starbs that told the workers not to hand out a cup of water? 🤡 and it’s in a Safeway. Gross.
Atmosphere: 1
Food: 1
Service: 1
Teri M
Don’t expect the trainee to excel if the trainer lacks effective skills. Additionally, please avoid making the trainee wait while you finish stocking the shelves before answering their questions, especially when they have inquiries at nearly every step of the process. In my opinion, the person in charge today lacks the necessary skill set for effective management.
Service: 1
Brandi Hurych
I love Lydia she’s so sweet ! Makes the best refreshers and coffees ! My go to girl !
Atmosphere: 5
Food: 5
Service: 5
Alberto Isaías Reynoso larios
The service is terrible ?
Atmosphere: 1
Service: 1
sam zepeda
Cashier was very unresponsive to my questions. They didn’t even let me know when my drink was done. Or even ask for my name. Very curt and cold staffing. Wait time was nearly 10 mins for 2
I only purchased a drink but it was perfect and the service was good and
Atmosphere: 5
Service: 5
Pamela wells
People are
Atmosphere: 5
Service: 5
Serena Ayala
I’m a regular here and although i come all the time they really need to work on being faster or have a better strategy when taking orders. 15 mins waiting for a drink I didn’t even get is a bit ridiculous
Jessica G. Avalos
Biana was awesome. She was quick friendly, and provided me great customer service. She was quick to welcome me and quick to fix my drink when I ordered it wrong. 10/10.
Horrible service from Lydia. Was on the phone the whole time when grabing thing she would throw them. I get we all have bad days but you can tell she is just not happy performing her job. Maybe she should find a job that she actually enjoys. No need to be rude when no one is being rude. First and last time I will be visiting this location.
Atmosphere: 1
Service: 1
The girl from the morning shift I’ve gone there a few times and every time I go I don’t like her energy. It seems like she doesn’t like her job. She is not very attentive,she forcefully has to give me service.
She has given me milk in my coffee when I asked no milk, I am lactose intolerant.
A few times I’ve gone she’s on her phone. I guess the phone is more important than making coffee.
I’d rather go somewhere else than see her bitter face.
Atmosphere: 1
Food: 1
Service: 1
Lydia was a horrible cashier! She was on her phone during the whole interaction and was not attentive. It was obvious she doesn’t enjoy her time here and the performance reflected on the taste itself. Bitter and sad- just like her attitude
Atmosphere: 1
Food: 1
Service: 1
Stopped in to get a hot cup of coffee. Got into my truck and hit the road and the coffee was cold $3.75 down the drain
Atmosphere: 4
Food: 1
Service: 4
On April 19th around 6pm (or a bit earlier), one of the employees asked us to swipe our card twice, claiming that the first payment hadn’t gone through. We ordered two cappuccinos, but she only gave us steamed milk.
We don’t live in Sacramento, so we couldn’t return to fix the issue.
Unfortunately, we were charged twice and didn’t even get what we ordered. It felt like we were taken advantage of, which is truly disappointing—especially because we’ve always been loyal Starbucks customers.
The staff at this location clearly lacks professionalism. Be careful if an employee ever asks you to swipe your card again. Sometimes they try to cover up their own mistakes by charging customers extra.
Service: 1
They don’t give out a cup of hot water? Who is in charge at this Starbs that told the workers not to hand out a cup of water? 🤡 and it’s in a Safeway. Gross.
Atmosphere: 1
Food: 1
Service: 1
Don’t expect the trainee to excel if the trainer lacks effective skills. Additionally, please avoid making the trainee wait while you finish stocking the shelves before answering their questions, especially when they have inquiries at nearly every step of the process. In my opinion, the person in charge today lacks the necessary skill set for effective management.
Service: 1
I love Lydia she’s so sweet ! Makes the best refreshers and coffees ! My go to girl !
Atmosphere: 5
Food: 5
Service: 5
The service is terrible ?
Atmosphere: 1
Service: 1
Cashier was very unresponsive to my questions. They didn’t even let me know when my drink was done. Or even ask for my name. Very curt and cold staffing. Wait time was nearly 10 mins for 2
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
I only purchased a drink but it was perfect and the service was good and
Atmosphere: 5
Service: 5
People are
Atmosphere: 5
Service: 5
I’m a regular here and although i come all the time they really need to work on being faster or have a better strategy when taking orders. 15 mins waiting for a drink I didn’t even get is a bit ridiculous
Biana was awesome. She was quick friendly, and provided me great customer service. She was quick to welcome me and quick to fix my drink when I ordered it wrong. 10/10.
Just no
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