2921 Advantage Way, Sacramento
Horrible! Ordered online & pick up my order though drive threw. Missing an order, came back & had to prove by video that I didn't get my order correctly. Manager was a jerk and accused me of not checking my order but I told that's why I came back! Never going to this spot!!! Manager is NOT trained for dealing with people.
Terrible service. The lady messed up on my order and added an extra item on my receipt and told me she didn't want to delete it because they already made it. Thats not my fault. Then they messed up on my order on so many different levels. Chicken instead of beef, no taco sauce, no napkins, no receipt, tomatoes when I said no tomatoes. Ugh..
On July 10 2020, I got an order around 530p. There was an Indian lady and a young female with colored hair working in the 1st window. They DO NOT have good customer service. 1st issue: I asked for a Gordita crunch meal but sub the fried for the non fried pita bread. They couldn't understand that. They added an extra item to my ticket I didn't want. I told them to take it off but the India lady said no we can't (she said it multiple times). I told your mistake is not my fault. Take it off. I want the meal only. I felt that was rude. 2nd issue: I asked the young lady what was that women's name. She sorry we don't give names and I can't tell you that. I said ok whats your name? Still same answer. I asked can I speak to the manager. She said no sorry. I was upset at this point. 3rd issue. I received my order and I still got the fried chalupa shell. I told them no I wanted the pita bread not fried chalupa shell. I go inside wanted to make sure they don't charge me extra for that extra item they had on there. They took forever to get my receipt so a very nice India man helped me out. Excellent customer service for him. Then the india lady next to started gossiping to him about me. I could of told him how rude she was and how they acted buuuut I was nice enough not to do that. So I'm here venting because they really upset me today. I hope now she gets this message. Next time if they pull this I won't be so nice.
Taco Bell: good, but not great.Several locations serve beef tacos with meat resembling canned dog food.Maybe a 50/50 mix. (?) IDK.Definitely overpriced.
Fast service. Very nice staff at the drive thru window.
What's up your asses especially the scrawny guy doing drive through little douche bag !!!
Horrible service yet again. Went thru the drive thru to get food! Ordered a nacho bell grande and 5 quesadillas melts. They gave me PART of my order. 1 bell grande and 1 melt! Then on top of that when I was handed back my card the lady didn't hand back my receipt! Even though I had asked for it. And I went back to try and get the rest of my order and they tried saying "there is no order for today with those items" and the manager on duty said I was lying about my transaction even though I showed her the proof of purchase thru my bank account!
Food was great, service also great very friendly but my crunch wrap was pretty much a vegetarian wrap cause there was hardly any filling just a lot of lettuce and a few pieces of tomato. You owe me a crunch wrap taco Bell.... I'll be on stand-by,? yeah.. your foods bomb though
Very dirty dining room with trash on the floor and tables. I expected more from Taco Bell given the times we are in with a viral outbreak they should be washing their hands constantly. Hand sanitizer stand at front by register but it was empty. Saw one employee not wearing gloves. You can do better Taco Bell.
The food is good. My order is typically correct. The drive through wait time is ridiculous! They closed their first payment window some time back which seems to be around the time the drive through wait grew from reasonable to ridiculous. I'm hoping they can improve.
Horrible how hard is it to give 5 tacos to the customer that paid for them? Order 3 soft tacos 2 supreme tacos and only received 3 soft tacos and 1 supreme taco. I know to others dosen't seem like much but it wasn't what I ordered or paid for.
Hands Down.....Great. Food was Delicious, and the Fountain Soda Blend was on Point. No Complaints.
I am very disappointed that Taco Bell has removed their green sauce from their menu!! It is making us re-think choosing Taco Bell as our "first" go-to fast food restaurant!! I don' like the menu groupings and choices now!!
Just got a to go order and the order was wrong. Called to get a partial refund and was declined. Asked to talk to a manager, and he claimed he was. Asked to talk to his district supervisor and was given a false number. The establishment took their phone off the hook and I have been unable to call back. Will never be returning to this restaurant. Update: My wife stopped by on the way home to get the refund only to get yelled at. The man on the phone was not the manager, the manager was a woman. It is an hour later and their phone is still off the hook to avoid my call.
2921 Advantage Way, Sacramento, CA 95834