I just left this Temple location feeling extremely upset by how the situation was handled. It has been about 2 hours and I am still crying.
It was a busy Sunday morning (as per usual) and I waited approx 20 minutes. I ordered two lattes to go — one oat milk and one regular. The manager, who was also making drinks, misheard and made them as a mocha instead. When I noticed the mistake at the register, I mentioned it but immediately clarified several times, “It’s fine, it’s totally fine, please don’t dump it.” The drinks were perfectly acceptable to me.
Despite this, the manager took both drinks and dumped them out while I was still saying, “Please don’t, it’s okay.” This was not only wasteful (~32oz of product), but also extremely dismissive. I became visibly upset and ended up crying at the register.
I then had to wait another 5–10 minutes in the lobby for a remake I did not want at this point, feeling embarrassed and disregarded.
When the drinks came out, I explained to the manager why I was upset — that I had clearly stated the original drinks were fine and I didn’t want them remade. She responded that it was loud and that Temple’s policy is “to make you happy,” despite the fact that I was visibly distressed as a direct result of food product being wasted as well as not being listened to.
TL;DR: A minor misheard order was perfectly acceptable to me. I repeated multiple times that it was fine and asked that the drinks not be dumped. The manager ignored me, discarded the drinks anyway, wasted product, and left me visibly upset while I waited for a remake I did not want.
Atmosphere: 3
Food: 5
Service: 1
Darren Holt
We really enjoyed our visit to Temple Coffee. The atmosphere is great,and the food is delicious - especially their avocado toast, which was fresh and perfect prepared. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Marcia Martinez
I finally stopped by Temple Coffee after hearing so many good things, and it absolutely lived up to the hype. The vibe is calm and inviting, and it’s the kind of place where you can actually hear your own thoughts. My latte was rich and smooth with a bright note I really enjoyed. The barista even recommended a pastry that paired perfectly with it. Such a thoughtful touch. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
fry z
Bought enlightenment for $5. Ten out of ten would do again.
Daniil Trubetskoi
Delicious coffee — cappuccino.
Siyu Chen
Very yummy
John Zahra
Great coffee
Atmosphere: 4
Food: 4
Service: 3
Natalie Beck
Great genuine, real coffee with yummy pastries. Excelkent customer service
Atmosphere: 5
Food: 5
Service: 5
Minh Trần
been my fav cf shop for really long timeeee, the servers in here are greatly friendly and the vibe too, love it 💯💯💯
Atmosphere: 5
Food: 5
Service: 5
Tom Hamilton
These folks can make a really excellent cappuccino. Very nice, very knowledgeable staff, community oriented company, and globally considerate.
The seasonal selections are always bomb and so is staff. You taste coffee and flavor, not one or the other. The selection is good and suggestions for changes work out just as good.
Atmosphere: 5
Food: 5
Service: 5
serena vandenakker
I came here today and thoughts of drinking an iced Matcha latte with vanilla cold foam. In return all I got was milk with a pinch of Matcha. The only reason why I came here was because I heard good reviews about this place and I thought they’re very experienced. to my surprise, I was disappointed. so just a heads up I don’t think this location makes great Matcha when I asked if I could get more, Matcha added to my drink, they told me they usually charge for extra Matcha and I’m grateful they added more with no charge, but there was no difference even with the extra Matcha they apparently added.
Food: 1
Service: 1
Michael Johnston
I mean some things they did were really good and some things were bad. So that's why the review is somewhere in the middle. They're good if you're in the area and need some coffee but the energy/environment here is kinda weird. Makes you feel out of place, I'd rather just go to starbucks.
Atmosphere: 3
Food: 3
Service: 3
Kheloud Si
I liked their coffee a lot. I ordered a cappuccino and it was delicious till the last drop. I wish they had more pastries as I don’t care for muffins or donuts in general. Will definitely go again for their coffee.
Atmosphere: 5
Food: 4
Service: 5
Krystal Elizabeth
A come here a couple times a month. It can be pricey. That full strength caffeine can get to you. I sometimes get decaf or half-caf. I also ask for half the sweetness on the lattes. They have seasonal baked goods, some you don't see at other coffee shops. Good taste and quality 👌. Pleasant employees always smiling 😃. Thank you.
I just left this Temple location feeling extremely upset by how the situation was handled. It has been about 2 hours and I am still crying.
It was a busy Sunday morning (as per usual) and I waited approx 20 minutes. I ordered two lattes to go — one oat milk and one regular. The manager, who was also making drinks, misheard and made them as a mocha instead. When I noticed the mistake at the register, I mentioned it but immediately clarified several times, “It’s fine, it’s totally fine, please don’t dump it.” The drinks were perfectly acceptable to me.
Despite this, the manager took both drinks and dumped them out while I was still saying, “Please don’t, it’s okay.” This was not only wasteful (~32oz of product), but also extremely dismissive. I became visibly upset and ended up crying at the register.
I then had to wait another 5–10 minutes in the lobby for a remake I did not want at this point, feeling embarrassed and disregarded.
When the drinks came out, I explained to the manager why I was upset — that I had clearly stated the original drinks were fine and I didn’t want them remade. She responded that it was loud and that Temple’s policy is “to make you happy,” despite the fact that I was visibly distressed as a direct result of food product being wasted as well as not being listened to.
TL;DR: A minor misheard order was perfectly acceptable to me. I repeated multiple times that it was fine and asked that the drinks not be dumped. The manager ignored me, discarded the drinks anyway, wasted product, and left me visibly upset while I waited for a remake I did not want.
Atmosphere: 3
Food: 5
Service: 1
We really enjoyed our visit to Temple Coffee. The atmosphere is great,and the food is delicious - especially their avocado toast, which was fresh and perfect prepared. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I finally stopped by Temple Coffee after hearing so many good things, and it absolutely lived up to the hype. The vibe is calm and inviting, and it’s the kind of place where you can actually hear your own thoughts. My latte was rich and smooth with a bright note I really enjoyed. The barista even recommended a pastry that paired perfectly with it. Such a thoughtful touch. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Bought enlightenment for $5. Ten out of ten would do again.
Delicious coffee — cappuccino.
Very yummy
Great coffee
Atmosphere: 4
Food: 4
Service: 3
Great genuine, real coffee with yummy pastries. Excelkent customer service
Atmosphere: 5
Food: 5
Service: 5
been my fav cf shop for really long timeeee, the servers in here are greatly friendly and the vibe too, love it 💯💯💯
Atmosphere: 5
Food: 5
Service: 5
These folks can make a really excellent cappuccino. Very nice, very knowledgeable staff, community oriented company, and globally considerate.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The seasonal selections are always bomb and so is staff. You taste coffee and flavor, not one or the other. The selection is good and suggestions for changes work out just as good.
Atmosphere: 5
Food: 5
Service: 5
I came here today and thoughts of drinking an iced Matcha latte with vanilla cold foam. In return all I got was milk with a pinch of Matcha. The only reason why I came here was because I heard good reviews about this place and I thought they’re very experienced. to my surprise, I was disappointed. so just a heads up I don’t think this location makes great Matcha when I asked if I could get more, Matcha added to my drink, they told me they usually charge for extra Matcha and I’m grateful they added more with no charge, but there was no difference even with the extra Matcha they apparently added.
Food: 1
Service: 1
I mean some things they did were really good and some things were bad. So that's why the review is somewhere in the middle. They're good if you're in the area and need some coffee but the energy/environment here is kinda weird. Makes you feel out of place, I'd rather just go to starbucks.
Atmosphere: 3
Food: 3
Service: 3
I liked their coffee a lot. I ordered a cappuccino and it was delicious till the last drop. I wish they had more pastries as I don’t care for muffins or donuts in general. Will definitely go again for their coffee.
Atmosphere: 5
Food: 4
Service: 5
A come here a couple times a month. It can be pricey. That full strength caffeine can get to you. I sometimes get decaf or half-caf. I also ask for half the sweetness on the lattes. They have seasonal baked goods, some you don't see at other coffee shops. Good taste and quality 👌. Pleasant employees always smiling 😃. Thank you.
Atmosphere: 5
Food: 5
Service: 5
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