Great food, great customer service, server was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Dennis
The Old Spaghetti factory in mid-town was jammed last night because of Valentine's Day. However, there was no compromise in service, delivery of meals, food quality, presentation, and they did not make us feel rushed at all. ...we were there about 1.5 hours. Excellent all around and a most enjoyable dining experience with my wife!! We will be back!!
Brandon
Literally sat us in the back with the workers on Valentine's Day when we had a reservation and there were maybe 20 tables available. I don't want to be that person but we were the only people of color.
Sara
We always love coming here. The food is good, the people are friendly and attentive and the atmosphere is so fun!
Atmosphere: 5
Food: 5
Service: 5
Tyrone Williams
The spaghetti was excellent the service was my friends first time ever stepping up into the building.And yes I will be back.
Atmosphere: 5
Food: 5
Service: 5
calvin skelley
You got to try the Mizrithra on your pasta. It's fantastic!
Atmosphere: 5
Food: 5
Service: 5
Joey
I went in a couple of weeks ago and we had a server named Juliia and she was attentive at first and then seemed to disappear for lengths of time when we needed her. The food and beverages were excellent as the hosts and other worker stepped up and got us some sodas and refills but the restaurant its self isn’t to blame. But when I do return I wouldn’t ever want her as my server. I would rather order Togo. UPDATE: My siblings and grandmother went in on a Sunday after a monster truck show or some sort of preformance at golden 1 - and were unlucky and seemed to have been seated with Julia or Juliia again. I heard the back the same things I experienced along with them having to flag down other staff to grab things. Honorable mentions those staff who brought out the food and sat them as they didn’t have reservations. Excellent service from the rest of the staff but a terrible experience with the server once again. Very disappointing….
Atmosphere: 4
Food: 5
Service: 1
Jori
from our host to our server we felt very welcomed and taken care of. the food was absolutely yummy. we've never been disappointed at old spaghetti factory.
Ana
The service was wonderful from the host to the server. Both were very polite and welcoming. The food was delicious. Always so fresh.
Debbie
Had not been in years and we enjoyed a family dinner after the theatre with kids. Pretty happy with everything. Great selection on the menu and the kids were very happy. Fun atmosphere.
Ordering anything with chicken in it caused a 20 minute delay in receiving our orders. Though nothing was said that our order would be delayed if we ordered chicken anything. A real bummer. Been to the Old Spaghetti Factory many many times over the years and never experienced a delay like this. The food was delicious when it did arrive. The evening was wonderful in spite of the inconvenience. Our server was delightful and attentive.
sunnie lane
This will always be one of my favorite places to eat location doesn't matter every Spaghetti Factory is awesome!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Fillmore
The food wasn't good, our server (younger one) was amazing and sweet .. they did have one there that had a soured look on her face like she didn't want to be there... And was ONLY bringing out bread so it wasn't necessary to be so rude. It is nostalgia for the environment, but the food was definitely subpar. I ordered the shrimp Alfredo and the sauce was so scarce it was just over cooked noodles with 6 shrimp. My nephew got chicken picatta and all the noodles were clumped together like it was stirred when put it in the water... And the chicken was soggy. Definitely not what you expect for a 380.00 plus 85.00 tip!
Atmosphere: 5
Food: 1
Service: 5
Tim
Service started out great and then things fell apart a little. Food was good. The one child's meal was ordered when we ordered drinks but was not even brought until everyone's orders were delivered and we had to alert server we were missing child's entree. What our server lacked in actual service he made up in personality but dang we sure needed that service! 😅
Shan Rae
When we entered, it was like they couldn't see us and wanted to seat people who came in after us. 1st red flag. Once we were finally seated and saw the menu, it was a huge let down. The server was super sweet, but we decided to get our food to go then went and ate somewhere else. We put the spaghetti away!
Once I did try it the following day, I was so disappointed. Spaghetti is my favorite food of all. My granny made an amazing Spaghetti, so eating this stuff was offensive to me. Dry noodles that were stuck together, you'd think they'd use some olive oil to combat this when cooking it! There was not enough meat sauce to coat all of the dry noodles and the taste was just bad!
Maybe it wasn't meant for me to even go here. I'd been planning to for so long, nearly 2 decades and finally get here and it was let down central. One and done.
Great food, great customer service, server was fantastic!
Atmosphere: 5
Food: 5
Service: 5
The Old Spaghetti factory in mid-town was jammed last night because of Valentine's Day. However, there was no compromise in service, delivery of meals, food quality, presentation, and they did not make us feel rushed at all. ...we were there about 1.5 hours. Excellent all around and a most enjoyable dining experience with my wife!! We will be back!!
Literally sat us in the back with the workers on Valentine's Day when we had a reservation and there were maybe 20 tables available. I don't want to be that person but we were the only people of color.
We always love coming here. The food is good, the people are friendly and attentive and the atmosphere is so fun!
Atmosphere: 5
Food: 5
Service: 5
The spaghetti was excellent the service was my friends first time ever stepping up into the building.And yes I will be back.
Atmosphere: 5
Food: 5
Service: 5
You got to try the Mizrithra on your pasta.
It's fantastic!
Atmosphere: 5
Food: 5
Service: 5
I went in a couple of weeks ago and we had a server named Juliia and she was attentive at first and then seemed to disappear for lengths of time when we needed her. The food and beverages were excellent as the hosts and other worker stepped up and got us some sodas and refills but the restaurant its self isn’t to blame. But when I do return I wouldn’t ever want her as my server. I would rather order Togo.
UPDATE: My siblings and grandmother went in on a Sunday after a monster truck show or some sort of preformance at golden 1 - and were unlucky and seemed to have been seated with Julia or Juliia again. I heard the back the same things I experienced along with them having to flag down other staff to grab things. Honorable mentions those staff who brought out the food and sat them as they didn’t have reservations. Excellent service from the rest of the staff but a terrible experience with the server once again. Very disappointing….
Atmosphere: 4
Food: 5
Service: 1
from our host to our server we felt very welcomed and taken care of. the food was absolutely yummy. we've never been disappointed at old spaghetti factory.
The service was wonderful from the host to the server. Both were very polite and welcoming. The food was delicious. Always so fresh.
Had not been in years and we enjoyed a family dinner after the theatre with kids. Pretty happy with everything. Great selection on the menu and the kids were very happy. Fun atmosphere.
Restaurantji Recommends
Ordering anything with chicken in it caused a 20 minute delay in receiving our orders. Though nothing was said that our order would be delayed if we ordered chicken anything. A real bummer. Been to the Old Spaghetti Factory many many times over the years and never experienced a delay like this. The food was delicious when it did arrive. The evening was wonderful in spite of the inconvenience. Our server was delightful and attentive.
This will always be one of my favorite places to eat location doesn't matter every Spaghetti Factory is awesome!
Atmosphere: 5
Food: 5
Service: 5
The food wasn't good, our server (younger one) was amazing and sweet .. they did have one there that had a soured look on her face like she didn't want to be there... And was ONLY bringing out bread so it wasn't necessary to be so rude. It is nostalgia for the environment, but the food was definitely subpar. I ordered the shrimp Alfredo and the sauce was so scarce it was just over cooked noodles with 6 shrimp. My nephew got chicken picatta and all the noodles were clumped together like it was stirred when put it in the water... And the chicken was soggy.
Definitely not what you expect for a 380.00 plus 85.00 tip!
Atmosphere: 5
Food: 1
Service: 5
Service started out great and then things fell apart a little. Food was good. The one child's meal was ordered when we ordered drinks but was not even brought until everyone's orders were delivered and we had to alert server we were missing child's entree. What our server lacked in actual service he made up in personality but dang we sure needed that service! 😅
When we entered, it was like they couldn't see us and wanted to seat people who came in after us. 1st red flag. Once we were finally seated and saw the menu, it was a huge let down. The server was super sweet, but we decided to get our food to go then went and ate somewhere else. We put the spaghetti away!
Once I did try it the following day, I was so disappointed. Spaghetti is my favorite food of all. My granny made an amazing Spaghetti, so eating this stuff was offensive to me. Dry noodles that were stuck together, you'd think they'd use some olive oil to combat this when cooking it! There was not enough meat sauce to coat all of the dry noodles and the taste was just bad!
Maybe it wasn't meant for me to even go here. I'd been planning to for so long, nearly 2 decades and finally get here and it was let down central. One and done.
Atmosphere: 2
Food: 1
Service: 4
Loading...