Velly Pizza- Sacramento, Natomas, CA

Terrible customer service. I was sitting at a table drinking a beer and when my food was ready, rather than bringing me my order, the order bearded man left my order at the counter and left. The young girl working finally gave me my food after 5 minutes, but unimpressed with the man with the turban and beard. Do better.

Service: 1

Just order paneer tikka large pizza..i told them for extra well done…but its raw ..dont order pizza from here..really disappointed

I’ve been a loyal customer, but I’m really disappointed with how things have been lately. This isn’t the first time I’ve had issues. One time they charged me more than the menu price, and when I pointed it out, they just said “sorry” and gave me my change back — no explanation or proper customer service.

Another time, I got a terrible quality pizza, but I let it go. This time again, I ordered a cheese pizza, and they sent me a cold, sloppy pepperoni pizza that looked like it had been sitting out for hours — maybe even from the day before.

I tried reaching out with photos and gave them a chance to fix it, but they didn’t respond at all. That’s not how you treat your customers, especially regular ones.

This kind of service is not okay. I don’t think I’ll be coming back unless they seriously improve how they handle their food and their customers.

Atmosphere: 1

Food: 1

Service: 1

I’ve given this place multiple chances, and every single time, they’ve messed up my order in a different way. First time, I ordered lunch with garlic naan paid for it, expected it, but when I opened the box, there was no naan at all. No explanation, no apology, just missing food.

Next time, I ordered their tandoori chicken pasta at first they claimed it didn’t exist on their menu, only to call me later and say it actually does. When I went to pick it up, they handed me regular tandoori chicken, not the pasta I ordered. Zero attention to detail and clearly poor communication between staff.

And today was the final straw. I ordered paronthas and specifically asked for them to be made crispy. Not only did they ignore my request, but the paronthas were soggy and limp and this isn’t the first time this has happened. It’s like they just don’t care what the customer asks for.

Bottom line this place is consistently unreliable. If you care about getting what you actually ordered or expect even the most basic quality, skip this restaurant.

Atmosphere: 2

Food: 2

Service: 1

Service not good so rude and also they put delivery fees on pick up ….

Atmosphere: 1

Food: 1

Service: 1

Delicious pizza and ticamasala !! Recommend!! 💕

Atmosphere: 5

Food: 5

Service: 5

Amazing food I love the service,food and I just loved everything .please try this amazing pizza!!!

Atmosphere: 5

Food: 5

Service: 5

food is ok but too expensive

Avoid this place ! I ordered food ! Prices are too high and price difference! Prices on menu is different but they charge more than that ! I add some photos too ! On bill there is new charge cash discount ! No explanation for that ! Charge almost over 7 dollars ! Should get more customers to earn money not try to earn money for single customer !

Atmosphere: 1

Food: 1

Service: 1

Tasty food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Combination, Tandoori, Butter Chicken, Chicken Tikka, Tandoori Chicken, Chicken Tikka Masala, Butter Chicken Pizza, Velly Pizza, Tandoori Chicken Pizza, Butter Chicken Pasta, Roti, Chana Masala, Achari Paneer Pizza, BBQ Chicken Pizza

Just got some shahi paneer pizza and also some okra and tawa roti!

This place is no regular pizza place, love the food and home cooked okra!

I visited first time this restaurant, very bad experience with food
I ordered kradhi chicken very oily, not worth it .
worst quality plastic container they use for food packaging everything melting in food , not recommended 😭😭

Atmosphere: 1

Food: 1

Service: 1

They ordered the wrong thing to me and when i called them, they were convincing me that they have given me right order

Atmosphere: 1

Food: 1

Service: 1

I order worth 150 dollars pizza from there and they didn’t give even 1 small pack of ranch. Don’t go and don’t visit this store.

Atmosphere: 1

Food: 1

Service: 1

We ordered 5 pizza’s from valley pizza they have very bad food and service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizza Combination