I arrived late at night, it was my first time at this restaurant and I didn’t know the names of the dishes, but I liked one item from the photos. I just wanted to show the picture and place an order at the window. The staff were not polite and refused to serve me, so I simply left.
The takeaway – one dissatisfied customer and unqualified, unprofessional employees. Date and time: 11:20–11:25 PM, Feb 3.
For management, I would recommend reviewing the security camera footage and drawing conclusions about where your company is losing money by ending up with dozens of dissatisfied customers. Thank you.
Atmosphere: 1
Service: 1
Stephanie Bowers
Tried to order the new fries on the menu person said it was only available online which is not indicated on the website so they just did not want to make it. Lost a customer for laziness.
Atmosphere: 1
Food: 3
Service: 1
anna coleman
Great customer service. Food was yummy and we were served in a very timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Cheese Fries
Paul Courter
If you use drive-thru, check your food for accuracy. Been there twice, and both time orders were not right.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chili Cheese Dog
O G TwoFive
Customer service is top notch. Really enjoyed the service and speed.
Recommended dishes: Chili Cheese Dog
Suzi Matthews
Love the hot dogs but soo expensive!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Chili Cheese Dog, French Fries
Stephen Riddick
The veggie hot dogs are so good they taste like regular hot dogs you won’t be disappointed. I got the Chicago veggie hotdog and it was good with a side of small french fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Dog
Lonnie Brice
This is the best one in the neighborhood or in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Dog, Corn Dog, Chili, Fries, Chili Cheese Dog, French Fries, Chilli Cheese Fries
Mike Lumsden
Servers were rude, they wanted to charged 99 cents for a cup of water after we purchased two meals, I m not a homeless case but a paying customer!
Sergey Kosh
Very nice customer service. Food is tasty, good atmosphere. Definitely recommend to try this, don't pass by.
I Just came to drive thru on my lunch.. and as I pulled up to the drive thru speaker. I received an emergency call.. I pickee up that call.. it had been no more than 60 seconds.. the owner walks to my car ..waving at my car.. and then proceeds to bang on my car window.. I rolled down my window and he yells ARE YOU GONNA ORDER?! Even though he is not even on drive thru.. I told him that is really RUDE to bang on my car window asking me to order. Then he LIES AND SAYS I was checking if you were okay.. and I told him no you asked if I'm ordering.. you can't even give me a mintue or 2? Then he starts screaming .. and walks off.. I have never in my life seen an owner across like that toward a customer.. I will definitely let everyone know not to come here!
Atmosphere: 1
Service: 1
Leila Mendez
Want to shout out the hard workers here. They are so friendly and so kind. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Andrew Buchanan
It’s hot dogs and chili. Pretty basic. What makes this place special is the service. They are always fast and friendly. I don’t know if the drive thru person screwed up or if a customer forgot their order but I saw a girl run out from the back of the building towards a car to flag them down to make sure they got their food. Most places wouldn’t even care.
I arrived late at night, it was my first time at this restaurant and I didn’t know the names of the dishes, but I liked one item from the photos. I just wanted to show the picture and place an order at the window. The staff were not polite and refused to serve me, so I simply left.
The takeaway – one dissatisfied customer and unqualified, unprofessional employees.
Date and time: 11:20–11:25 PM, Feb 3.
For management, I would recommend reviewing the security camera footage and drawing conclusions about where your company is losing money by ending up with dozens of dissatisfied customers.
Thank you.
Atmosphere: 1
Service: 1
Tried to order the new fries on the menu person said it was only available online which is not indicated on the website so they just did not want to make it. Lost a customer for laziness.
Atmosphere: 1
Food: 3
Service: 1
Great customer service. Food was yummy and we were served in a very timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chilli Cheese Fries
If you use drive-thru, check your food for accuracy. Been there twice, and both time orders were not right.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chili Cheese Dog
Customer service is top notch. Really enjoyed the service and speed.
Recommended dishes: Chili Cheese Dog
Love the hot dogs but soo expensive!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Chili Cheese Dog, French Fries
The veggie hot dogs are so good they taste like regular hot dogs you won’t be disappointed. I got the Chicago veggie hotdog and it was good with a side of small french fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Dog
This is the best one in the neighborhood or in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Dog, Corn Dog, Chili, Fries, Chili Cheese Dog, French Fries, Chilli Cheese Fries
Servers were rude, they wanted to charged 99 cents for a cup of water after we purchased two meals, I m not a homeless case but a paying customer!
Very nice customer service. Food is tasty, good atmosphere. Definitely recommend to try this, don't pass by.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service good food was good
Recommended dishes: Fries, Chili Cheese Dog
I Just came to drive thru on my lunch.. and as I pulled up to the drive thru speaker. I received an emergency call.. I pickee up that call.. it had been no more than 60 seconds.. the owner walks to my car ..waving at my car.. and then proceeds to bang on my car window.. I rolled down my window and he yells ARE YOU GONNA ORDER?! Even though he is not even on drive thru.. I told him that is really RUDE to bang on my car window asking me to order. Then he LIES AND SAYS I was checking if you were okay.. and I told him no you asked if I'm ordering.. you can't even give me a mintue or 2? Then he starts screaming .. and walks off.. I have never in my life seen an owner across like that toward a customer.. I will definitely let everyone know not to come here!
Atmosphere: 1
Service: 1
Want to shout out the hard workers here. They are so friendly and so kind. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
It’s hot dogs and chili. Pretty basic. What makes this place special is the service. They are always fast and friendly. I don’t know if the drive thru person screwed up or if a customer forgot their order but I saw a girl run out from the back of the building towards a car to flag them down to make sure they got their food. Most places wouldn’t even care.
Recommended dishes: Mini Corn Dogs
Very good food nice staff clean establishment
Atmosphere: 5
Food: 5
Service: 5
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