3-21-24 at 10pm today i ordered over 50 dollars worth of food to come home and half my order is missing . These people need to learn how to read properly . They also need to know respect when someone is talking to them . Phones dont work and when i confronted them about it they said dont worry these phones dont work . The lady told her other employees i just wanted more food . I wouldnt be worried about coming back if i didnt spend over 50 bucks !
jesse shuck
Garbage and ghetto!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
kapriesha KIIJ
I placed an online order. It was supposed to be for the following day. The system put it in for as soon as possible. I tried to call the restaurant to correct it no one answered. I called been calling for the last two hours. No answer they keep picking up and hanging the phone up I went to the establishment they said that they had given my food away.
Atmosphere: 1
Food: 2
Service: 1
Christopher Miller
If I could give zero stars I absolutely would!!!! Such a waste of money!!!! Ordered $102 worth of wings and fries for a birthday party and the wings were sooooo dry they were not edible! We ended up ordering pizza instead because when I tried calling no one is answering the phones!!!!!! Very very very unsatisfied and I want a refund! This is absolutely ridiculous! The food was absolutely disgusting. Very unprofessional to not answer your phone for over 10 minutes, where I can’t even get a hold of anyone. I will be coming in for a refund tomorrow!
Atmosphere: 1
Food: 1
Service: 1
Ilene Cash
Never answer the phone fries always burnt chicken always not
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Christopher B
Can't keep up with demands.
Atmosphere: 1
Food: 1
Service: 1
Ron
Damn wingstop needs to hire someone more customer friendly as a cashier. This guy Daniel is a different kinda cat.I walked up. He mean mugged me for a bit. Then asked me what I wanted.. like dude seriously. Then his speech was all off. Dude needs to cheer up a little bit. We all work different jobs atleast have better customer relations. It's better in the evenings but nights hmmm
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Chicken Wings
Irving Luna
Johnny helped me with the problem I had and I think it's going
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Anthony Cota
I'm not gonna ruin your rating but geez answer your phone.
Atmosphere: 5
Food: 5
TheMjprejusa23
What’s the point of ordering online if you still have to wait an hour when you get to the actual store, even tho it says 25 mins
Whenever you order online it’s NEVER on time and they mess it up allllllll the time then when asking for refund they want to argue instead of owning
Atmosphere: 1
Food: 2
Amiro Alcaraz
Very dissatisfied with the customer service provided on 12/24. At 5pm with the cashier. He does not welcome you into the store, then when we were ordering he took no time to go over the sides or dipping sauces. He just gave a blank stare… we were told 35minute wait that eventually turned into one hour. Once we got home mind you we live 10min away the fries were cold. Never going back to that location. Please provide more customer service to your employees after all they represent your store. Attitude and friendliness go a long way.
Atmosphere: 2
Food: 3
Service: 2
Bc Lee
Needs to be
Atmosphere: 3
Food: 5
Service: 5
Alexander Mardar
Absolutely amazing friendliness of the lady working at the cash register; she was enthusiastic and professional at her work. The wait time was long at this location given it was a busy Saturday evening, but the food came out tasting great and well seasoned.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Wings
Kim J.
This place is actually terrible. The customer service is absolutely terrible. Tonight, I came in to pick up my online order that was supposed to be ready in 3-8 minutes. This man with long dreads had checked the bags and said my order was not ready, so I asked 3 more times if my order was ready and he kept saying no. Finally after waiting there for 35 minutes, I asked again and it turned out the food was on the shelf this whole time. He just kept reading it wrong when the name was obviously clear.
3-21-24 at 10pm today i ordered over 50 dollars worth of food to come home and half my order is missing . These people need to learn how to read properly . They also need to know respect when someone is talking to them . Phones dont work and when i confronted them about it they said dont worry these phones dont work . The lady told her other employees i just wanted more food . I wouldnt be worried about coming back if i didnt spend over 50 bucks !
Garbage and ghetto!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
I placed an online order. It was supposed to be for the following day. The system put it in for as soon as possible. I tried to call the restaurant to correct it no one answered. I called been calling for the last two hours. No answer they keep picking up and hanging the phone up I went to the establishment they said that they had given my food away.
Atmosphere: 1
Food: 2
Service: 1
If I could give zero stars I absolutely would!!!! Such a waste of money!!!! Ordered $102 worth of wings and fries for a birthday party and the wings were sooooo dry they were not edible! We ended up ordering pizza instead because when I tried calling no one is answering the phones!!!!!! Very very very unsatisfied and I want a refund! This is absolutely ridiculous! The food was absolutely disgusting. Very unprofessional to not answer your phone for over 10 minutes, where I can’t even get a hold of anyone. I will be coming in for a refund tomorrow!
Atmosphere: 1
Food: 1
Service: 1
Never answer the phone fries always burnt chicken always not
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Can't keep up with demands.
Atmosphere: 1
Food: 1
Service: 1
Damn wingstop needs to hire someone more customer friendly as a cashier. This guy Daniel is a different kinda cat.I walked up. He mean mugged me for a bit. Then asked me what I wanted.. like dude seriously. Then his speech was all off. Dude needs to cheer up a little bit. We all work different jobs atleast have better customer relations. It's better in the evenings but nights hmmm
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Chicken Wings
Johnny helped me with the problem I had and I think it's going
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
I'm not gonna ruin your rating but geez answer your phone.
Atmosphere: 5
Food: 5
What’s the point of ordering online if you still have to wait an hour when you get to the actual store, even tho it says 25 mins
Service: 1
Restaurantji Recommends
Whenever you order online it’s NEVER on time and they mess it up allllllll the time then when asking for refund they want to argue instead of owning
Atmosphere: 1
Food: 2
Very dissatisfied with the customer service provided on 12/24. At 5pm with the cashier. He does not welcome you into the store, then when we were ordering he took no time to go over the sides or dipping sauces. He just gave a blank stare… we were told 35minute wait that eventually turned into one hour. Once we got home mind you we live 10min away the fries were cold. Never going back to that location. Please provide more customer service to your employees after all they represent your store. Attitude and friendliness go a long way.
Atmosphere: 2
Food: 3
Service: 2
Needs to be
Atmosphere: 3
Food: 5
Service: 5
Absolutely amazing friendliness of the lady working at the cash register; she was enthusiastic and professional at her work. The wait time was long at this location given it was a busy Saturday evening, but the food came out tasting great and well seasoned.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Wings
This place is actually terrible. The customer service is absolutely terrible. Tonight, I came in to pick up my online order that was supposed to be ready in 3-8 minutes. This man with long dreads had checked the bags and said my order was not ready, so I asked 3 more times if my order was ready and he kept saying no. Finally after waiting there for 35 minutes, I asked again and it turned out the food was on the shelf this whole time. He just kept reading it wrong when the name was obviously clear.