Customer service is bad they don't even take your order right they answer the phone in a bad way............. I'm mad
Atmosphere: 1
Service: 1
Joanna Godinez
On the day we went, there was an incident near or at the wingstop. We saw an employee being interviewed, and we noted that there might be a long wait. Sure enough, there were many people waiting for their food in the waiting area.We waited an additional 10 minutes for our name to be called out by staff. We confirmed our name and went home.Upon arrival we noticed that our order was incorrect. It looked like we had half of our order, but we were missing a whole other combo. Additionally, we ended up with 2 extra fry orders. Unfortunately, we ended up having to share as we didn't want to go back and wait even longer for the staff to redo the order.We considered that the only gentleman working at the time was trying his best to accommodate everyone, while his coworker was being questioned, and we believed they were having a hard enough day to trouble them even further.We did call customer service and are pending a call back as well as a call from the store manager.
Atmosphere: 1
Food: 2
Service: 3
Ty H.
Unfriendly staff, food not fresh, and ghetto environment.
Atmosphere: 1
Food: 1
Service: 1
Coeli
Rude staff, I simply said my name for the order pickup and the older gentleman working the counter rolled his eyes for no reason. Sad that this location also has rude staff, wont be coming here again
Atmosphere: 1
Service: 1
Tomas Cartman
A disgusting place with a very long and terrible service. You need to change management at the very top. The institution is slowly dying due to lack of proper management.
Atmosphere: 1
Food: 1
Service: 1
Manny Dosanjh
If I could give this location zero stars I would. Last Friday, I came in looking to dine in with some friends. The person who was taking the order was a young girl. Literally a kid and had the audacity to tell people that were waiting that they weren’t taking anymore orders. Never seen anything like it.
ALEXANDER GOMEZ
This place is absolutely disgusting. My food smells like old fryer oil. I’ve worked in the restaurant industry for 10+ years, I know what old and dirty oil smells like.
Atmosphere: 1
Food: 1
Service: 1
Oscar Barandas
Jennara was super helpful, she went above and beyond to make sure we got our order in a timely manner even when it was incredibly busy inside. She even took the time to double check everything was in the bag.
Service: 5
Hmyrich
This location has nothing but little kids here. Even the shift leader is a little kid they need a manager on duty everyone was talking and having a good time too many people on the clock and not enough workers working they can start off by getting some bleach and hot water and scrubbing the front entrance of the doors down, wiping those windows, and cleaning the bathroom making sure you smell the clean when u get in. So on to the problem with my order I ordered lemon pepper chicken didn't get any lemon pepper called to speak to a manager the shift leader said she left I asked what is her name 5 minutes passed and still didn't get the managers name so I just said forget it and hung up. Nowadays I'm just not loving the customer service restaurants are giving out these days with prices so high and businesses are closing employees need to know we are your boss and they need to be more humble.
Atmosphere: 1
Food: 1
Service: 1
Raj Pal
Employees was very rude not helpful doing disrespectful behavior and not given food on time have waiting time 1/2 hours they keep telling you 5/10 minutes and they will give your order in 1 hours lots of people’s have complained about this0 star and not recommended anyoneThey have to get more good employees so client can get food on time
how this place is still open i have no idea. theyre always making the wrong order. past 2 times i ordered, last time a family memeber ordered, and another time a friend ordered. its obvious they dont care about making the right food and managment doesnt care either since these kids are still working here.
Atmosphere: 1
Food: 1
Service: 1
Svetlana
Way too long waiting
Nico Radon
Chicken was dry. Not one wing, all drums. Fries were cold. 20 minutes longer than said it would take to be ready.Atmosphere inside store was terrible!!!!! Such horrible music playing and so loud.Very bad foodVery bad serviceVery bad restaurant.
Atmosphere: 1
Food: 1
Service: 1
Sarai S.
Staff was super friendly. Thank you to those who worked 12/02/2023 at night. Appreciate y'all
Yourstrulyveah
Didn’t take my order because the was “too many” orders. Workers don’t really wear gloves when bagging the food ?? the parking lot was very
Customer service is bad they don't even take your order right they answer the phone in a bad way............. I'm mad
Atmosphere: 1
Service: 1
On the day we went, there was an incident near or at the wingstop. We saw an employee being interviewed, and we noted that there might be a long wait. Sure enough, there were many people waiting for their food in the waiting area.We waited an additional 10 minutes for our name to be called out by staff. We confirmed our name and went home.Upon arrival we noticed that our order was incorrect. It looked like we had half of our order, but we were missing a whole other combo. Additionally, we ended up with 2 extra fry orders. Unfortunately, we ended up having to share as we didn't want to go back and wait even longer for the staff to redo the order.We considered that the only gentleman working at the time was trying his best to accommodate everyone, while his coworker was being questioned, and we believed they were having a hard enough day to trouble them even further.We did call customer service and are pending a call back as well as a call from the store manager.
Atmosphere: 1
Food: 2
Service: 3
Unfriendly staff, food not fresh, and ghetto environment.
Atmosphere: 1
Food: 1
Service: 1
Rude staff, I simply said my name for the order pickup and the older gentleman working the counter rolled his eyes for no reason. Sad that this location also has rude staff, wont be coming here again
Atmosphere: 1
Service: 1
A disgusting place with a very long and terrible service. You need to change management at the very top. The institution is slowly dying due to lack of proper management.
Atmosphere: 1
Food: 1
Service: 1
If I could give this location zero stars I would. Last Friday, I came in looking to dine in with some friends. The person who was taking the order was a young girl. Literally a kid and had the audacity to tell people that were waiting that they weren’t taking anymore orders. Never seen anything like it.
This place is absolutely disgusting. My food smells like old fryer oil. I’ve worked in the restaurant industry for 10+ years, I know what old and dirty oil smells like.
Atmosphere: 1
Food: 1
Service: 1
Jennara was super helpful, she went above and beyond to make sure we got our order in a timely manner even when it was incredibly busy inside. She even took the time to double check everything was in the bag.
Service: 5
This location has nothing but little kids here. Even the shift leader is a little kid they need a manager on duty everyone was talking and having a good time too many people on the clock and not enough workers working they can start off by getting some bleach and hot water and scrubbing the front entrance of the doors down, wiping those windows, and cleaning the bathroom making sure you smell the clean when u get in. So on to the problem with my order I ordered lemon pepper chicken didn't get any lemon pepper called to speak to a manager the shift leader said she left I asked what is her name 5 minutes passed and still didn't get the managers name so I just said forget it and hung up. Nowadays I'm just not loving the customer service restaurants are giving out these days with prices so high and businesses are closing employees need to know we are your boss and they need to be more humble.
Atmosphere: 1
Food: 1
Service: 1
Employees was very rude not helpful doing disrespectful behavior and not given food on time have waiting time 1/2 hours they keep telling you 5/10 minutes and they will give your order in 1 hours lots of people’s have complained about this0 star and not recommended anyoneThey have to get more good employees so client can get food on time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
how this place is still open i have no idea. theyre always making the wrong order. past 2 times i ordered, last time a family memeber ordered, and another time a friend ordered. its obvious they dont care about making the right food and managment doesnt care either since these kids are still working here.
Atmosphere: 1
Food: 1
Service: 1
Way too long waiting
Chicken was dry. Not one wing, all drums. Fries were cold. 20 minutes longer than said it would take to be ready.Atmosphere inside store was terrible!!!!! Such horrible music playing and so loud.Very bad foodVery bad serviceVery bad restaurant.
Atmosphere: 1
Food: 1
Service: 1
Staff was super friendly. Thank you to those who worked 12/02/2023 at night. Appreciate y'all
Didn’t take my order because the was “too many” orders. Workers don’t really wear gloves when bagging the food ?? the parking lot was very
Atmosphere: 1
Service: 1