Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Naomi Robledo
Poor customer service. It was my first time at a wing place and the employees weren't willing to answer questions or provide guidance. After I ordered i see I sign that they have a promotional deal going on but I was charged full price still. When I asked about the deal, the employee just laughed at me and walked away? $15 for a few dry wings with barely any meat and crappy fries.
Atmosphere: 1
Food: 1
Service: 1
L Jones
Food quality is horrible..service is horrible..and the place is gross..workers do not prepare food with gloves..hopefully they rehire soon!
Food: 1
Service: 1
Aja Trier
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Funky Folk of Funky Town
Trashed the location on Seminary in Fort Worth
Renee Mestas
Great staff, food always delicious. Best Wingstop in Sacramento.
Atmosphere: 5
Food: 5
Service: 5
SabNSac
Food & Service was Fantastic..
Atmosphere: 5
Food: 5
Service: 5
Jesse Carranza
Just picked up some wings. They were absolutely perfect. Perfectly cooked, nicely sauces and seasoned. Those dudes were hustling. Props to them tonight!!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Chris Loera
Food is decent. However drinks are always flat.
Atmosphere: 4
Food: 4
Service: 5
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Poor customer service. It was my first time at a wing place and the employees weren't willing to answer questions or provide guidance. After I ordered i see I sign that they have a promotional deal going on but I was charged full price still. When I asked about the deal, the employee just laughed at me and walked away? $15 for a few dry wings with barely any meat and crappy fries.
Atmosphere: 1
Food: 1
Service: 1
Food quality is horrible..service is horrible..and the place is gross..workers do not prepare food with gloves..hopefully they rehire soon!
Food: 1
Service: 1
Ordered at 7:56pm CST. Received a message from a door dash driver at 8:39 saying Wingstop allowed someone else to pick up an order they were supposed to, and they wanted to know if I received it. I had not. I still have not. I called the store after some back and forth that was quite frankly confusing as all hell because why are they letting people just pick something up without proving who they are? If they had, then why would I haver TWO DELIVERY DRIVERS? I feel like I am being lied to and gaslit and want my money back. Well, money that y'all collect within seconds you won't refund me for 7-10 business days? AWFUL AND COMPLETELY UNACCEPTABLE. This is the second time I have had problems with this location - the first they forgot to deliver my soda and then told me they were not going to bring it back out to me and that I could "come get it when I want to". IF YOU CAN'T HANDLE DELIVERIES, DO NOT ACCEPT THEM. This is beyond frustrating.
Trashed the location on Seminary in Fort Worth
Great staff, food always delicious. Best Wingstop in Sacramento.
Atmosphere: 5
Food: 5
Service: 5
Food & Service was Fantastic..
Atmosphere: 5
Food: 5
Service: 5
Just picked up some wings. They were absolutely perfect. Perfectly cooked, nicely sauces and seasoned. Those dudes were hustling. Props to them tonight!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
Food is decent. However drinks are always flat.
Atmosphere: 4
Food: 4
Service: 5
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
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