Minus 5 stars. The roast beef dip tasted like it was left under a lamp and not a heating lamp but rather that lamp from Pixar that runs around. The meat had the consistency of rubber. The juice had enough salt to raise your diastolic blood pressure by 50 points. The cheery chipotle salmon looked more like a goldfish. The asparagus was dry and shriveled worse than my 90 year old grandma. Service was friendly but ignored providing us a ample time to write this review
Atmosphere: 2
Food: 1
Service: 4
Jorge
They've got a great staff and great food so I recommend 10 out of 10 experience. Went out with old friends and we all had a great time!
Rafael Landeros
This place doesn't even deserve a star. Service is horrible! Very slow crew. Food has been ok previous visits, but waiting staff needs to be more attentive. This location changed alot. This particular night I was quoted a 20 min. wait to be seated, which took 45 min. They had multiple dirty tables that could have been cleaned to have guests seated earlier... After being seated we waited for another 15 min and no waiter came to attend us. Since no one came we simply got up and left the restaurant. Will no longer ever go to this location again. I would not recommend this place!
Esther Lee
Worst service ever. It took about 20 minutes for a waiter to take our order, followed by another 30 minutes for our food to arrive. We waited around 10 more minutes for extra plates to share, but no one brought them, so we had to go to the server station and get them ourselves.
After that, it took another 20 minutes just to receive to-go boxes. In the end, we had to scan the QR code and pay on our own due to the lack of service.
We also observed multiple tables leave after waiting over 30 minutes, unable to get a staff member’s attention just to place an order.
Our waiter appeared distracted and disengaged, which made the experience feel unprofessional and uncomfortable. We did see the store manager speaking with and apologizing to another table, but from what we observed, there was no effective follow-up or improvement in service afterward.
Because of the lack of service throughout the entire visit, we did not feel the service warranted a tip.
Why have waitstaff at all if customers are forced to serve themselves? You might as well operate this as a self-service restaurant.
Due to the poor service and lack of effective management, we will not be returning and would strongly caution others before dining here.
Atmosphere: 2
Food: 2
Service: 1
Louis Carrillo Jr.
My friend and I went to the Salinas restaurant on 12-30-25. Although, after we were seated, it did take awhile for our server to come to our table. I will say that after he came to our table, his service was great. We ordered a 6 piece pizza. For the both of us, it was mostly bread with the toppings. It was like French bread with toppings. My friend was not happy cause she said that when she ordered pizza here before she really liked it. I felt the same way but I dealt with it cause it still tasted pretty good. Thank you for your time
Atmosphere: 5
Food: 2
Service: 4
Valerie Aguayo
I had a great experience at BJ's, and a big part of it was our server Alexia. She was friendly, attentive, and made us feel welcome right away. Our drinks and food came out quickly, she checked in at the perfect times without being overwhelming. She was also really knowledgeable about the menu and gave helpful recommendations. Overall, the service made the meal even better, and I'd definitely come back because of it. Highly recommend.
Service: 5
Josephine Sanchez
BJ's is always a good time. Delicious food and great service thanks again Felix!
Atmosphere: 5
Food: 5
Service: 5
Monica Naranjo
We had a waiter named Giovanni S. that was great. He was very attentive and always with a smile. Also was helpful in suggesting food options.
Atmosphere: 5
Food: 5
Service: 5
Rose Gomez
The experience there was awesome. The food was excellent. We had a very customer oriented waiter, Gio. He made us feel like royalty, very courteous, very well well mannered, and in good spirits; had a smile on his face when he served us.He made us enjoy the night even more so then we expected. He should actually be a trainer of waiters and waitresses , so everyone could be served in the manner that we were served. It was excellent!
Atmosphere: 5
Food: 5
Service: 5
Marlene Ruiz
I came with my family to celebrate a very important birthday. We are a group of 9 which I know is a lot so we made sure to make a reservation the day before. I arrived 15 mins early with 2 people, and the woman named Maria at the host table was so rude and condescending for the whole interaction. After I confirmed the party size she asked me with a rude smirk “are you sure?” And when I told her there would be 2 children I counted to myself from 9 down to 7 then told her we would be 7 adults but she interrupted me and in a mocking voice counted down “7,6,5,4,3….” then laughed at me. Even when asking if I needed high chairs or kids menus it was done with a condescending attitude and I was spoken to like a child. I’d also like to add that when I walked in I wasn’t greeted because she and a group of people were gossiping at the host table and even after she finished talking to me they continued to gossip. She also sent me several looks while I sat patiently for the rest of my group to arrive. I fully lost my appetite but sucked it up and went through with the meal as it was almost 7pm on a Monday and I didn’t want to sour my family members special day. There was no need for the attitude or comments and I can’t believe that was the first impression I received when I arrived.
I had a great experience at BJ’s Restaurant! For our first time here the food was amazing, everything came out fresh and delicious, and the atmosphere was perfect. Our server Alondra, was outstanding, super friendly, attentive, and made sure we had everything we needed. Her excellent service really made the visit even better. Definitely coming back!
Aaliyah F is a great worker. Amazing customer service and very knowledgeable. She’s very quick and helpful.
Atmosphere: 5
Food: 5
Service: 5
Laura Zavala
I had a great time! Service was above expectations! A huge shout out to Daniel for serving my date and myself! Truly appreciate the humble hospitality & prompt service! Will be back soon! Thank you for a great time!
Minus 5 stars.
The roast beef dip tasted like it was left under a lamp and not a heating lamp but rather that lamp from Pixar that runs around. The meat had the consistency of rubber. The juice had enough salt to raise your diastolic blood pressure by 50 points. The cheery chipotle salmon looked more like a goldfish. The asparagus was dry and shriveled worse than my 90 year old grandma. Service was friendly but ignored providing us a ample time to write this review
Atmosphere: 2
Food: 1
Service: 4
They've got a great staff and great food so I recommend 10 out of 10 experience. Went out with old friends and we all had a great time!
This place doesn't even deserve a star. Service is horrible! Very slow crew. Food has been ok previous visits, but waiting staff needs to be more attentive. This location changed alot. This particular night I was quoted a 20 min. wait to be seated, which took 45 min. They had multiple dirty tables that could have been cleaned to have guests seated earlier... After being seated we waited for another 15 min and no waiter came to attend us. Since no one came we simply got up and left the restaurant. Will no longer ever go to this location again. I would not recommend this place!
Worst service ever. It took about 20 minutes for a waiter to take our order, followed by another 30 minutes for our food to arrive. We waited around 10 more minutes for extra plates to share, but no one brought them, so we had to go to the server station and get them ourselves.
After that, it took another 20 minutes just to receive to-go boxes. In the end, we had to scan the QR code and pay on our own due to the lack of service.
We also observed multiple tables leave after waiting over 30 minutes, unable to get a staff member’s attention just to place an order.
Our waiter appeared distracted and disengaged, which made the experience feel unprofessional and uncomfortable. We did see the store manager speaking with and apologizing to another table, but from what we observed, there was no effective follow-up or improvement in service afterward.
Because of the lack of service throughout the entire visit, we did not feel the service warranted a tip.
Why have waitstaff at all if customers are forced to serve themselves? You might as well operate this as a self-service restaurant.
Due to the poor service and lack of effective management, we will not be returning and would strongly caution others before dining here.
Atmosphere: 2
Food: 2
Service: 1
My friend and I went to the Salinas restaurant on 12-30-25. Although, after we were seated, it did take awhile for our server to come to our table. I will say that after he came to our table, his service was great. We ordered a 6 piece pizza. For the both of us, it was mostly bread with the toppings. It was like French bread with toppings. My friend was not happy cause she said that when she ordered pizza here before she really liked it. I felt the same way but I dealt with it cause it still tasted pretty good. Thank you for your time
Atmosphere: 5
Food: 2
Service: 4
I had a great experience at BJ's, and a big part of it was our server Alexia. She was friendly, attentive, and made us feel welcome right away. Our drinks and food came out quickly, she checked in at the perfect times without being overwhelming. She was also really knowledgeable about the menu and gave helpful recommendations. Overall, the service made the meal even better, and I'd definitely come back because of it. Highly recommend.
Service: 5
BJ's is always a good time. Delicious food and great service thanks again Felix!
Atmosphere: 5
Food: 5
Service: 5
We had a waiter named Giovanni S. that was great. He was very attentive and always with a smile. Also was helpful in suggesting food options.
Atmosphere: 5
Food: 5
Service: 5
The experience there was awesome. The food was excellent. We had a very customer oriented waiter, Gio. He made us feel like royalty, very courteous, very well well mannered, and in good spirits; had a smile on his face when he served us.He made us enjoy the night even more so then we expected. He should actually be a trainer of waiters and waitresses , so everyone could be served in the manner that we were served. It was excellent!
Atmosphere: 5
Food: 5
Service: 5
I came with my family to celebrate a very important birthday. We are a group of 9 which I know is a lot so we made sure to make a reservation the day before. I arrived 15 mins early with 2 people, and the woman named Maria at the host table was so rude and condescending for the whole interaction. After I confirmed the party size she asked me with a rude smirk “are you sure?” And when I told her there would be 2 children I counted to myself from 9 down to 7 then told her we would be 7 adults but she interrupted me and in a mocking voice counted down “7,6,5,4,3….” then laughed at me. Even when asking if I needed high chairs or kids menus it was done with a condescending attitude and I was spoken to like a child. I’d also like to add that when I walked in I wasn’t greeted because she and a group of people were gossiping at the host table and even after she finished talking to me they continued to gossip. She also sent me several looks while I sat patiently for the rest of my group to arrive. I fully lost my appetite but sucked it up and went through with the meal as it was almost 7pm on a Monday and I didn’t want to sour my family members special day. There was no need for the attitude or comments and I can’t believe that was the first impression I received when I arrived.
Service: 1
Restaurantji Recommends
Thank you Tammy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BJ's Brewhouse Protein Bowl
Tammy thank you for a wonderful time
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at BJ’s Restaurant! For our first time here the food was amazing, everything came out fresh and delicious, and the atmosphere was perfect. Our server Alondra, was outstanding, super friendly, attentive, and made sure we had everything we needed. Her excellent service really made the visit even better. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Service, Baked Potato, Fries, Chicken Alfredo, Chocolate Chunk Pizookie, Salads, Mozzarella Sticks, Chicken Tortilla Soup, BJ's Smokehouse Burger, Chips \u0026 Dips, BJ's Brewhouse Bowl with Shrimp
Aaliyah F is a great worker. Amazing customer service and very knowledgeable. She’s very quick and helpful.
Atmosphere: 5
Food: 5
Service: 5
I had a great time! Service was above expectations! A huge shout out to Daniel for serving my date and myself! Truly appreciate the humble hospitality & prompt service! Will be back soon! Thank you for a great time!
Atmosphere: 5
Food: 5
Service: 5
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