Terrible service, empty tables but still have to wait, I left after waiting half hour for seating for only TWO.
Atmosphere: 1
Service: 1
Francisco Garcia
Why have a to go section if nobody is going to be there ready to assist ? 10 minutes waiting no interaction whatsoever . The line started to build in the lobby . Let me add there was no host either . I seen a lady dressed nicer assumed she was management didn't greet or ask for a second I understand being understaffed but being completely ignored is absurd where is the customer service ? On top of that they missed 2 things in my order ! And my ranch was flipped upside down and spilled !!! The manager didn't seem to care much not even an apology ! So I run back to get my food fries ate cold as heck !! Save your money and time go to Wingstop if you want wings and chilis for everything else !!!
Loather 87
Picture SLOTHS!!! Cooking food.
Get ready for you're day to quickly turn into a bad day if youre having a good day. You can expect very slow service while the restaurant looks 12% running capacity (not busy) while operating at almost 90%. Expect the establishment to be filled with very un-professional people. I usually dont mind paying for BWW but this location is just horrible but the only other location is seaside which is pretty far. We waited 32 min past our due time for a order that was placed to go. Totally unacceptable, they need to fire and rehire everyone at this location with a strong focus on managers with good leadership skills who can train the front on how to be professional as well and what he/she expects from they're workers on certain areas that deal with customers. Maybe find someway to make the customer leave with a smile if thats how the customer came in rather than the atrocious experience they had at BWW today. Which is that i am doing know. From the cooks to the bar to the front of the house which the latter hardly exists is filled with bad vibes that id say are guaranteed. My meal was ruined from all that waiting for my food which is just the begining of whats wrong with this BWW. Id say its up there as 1 of the more important as well.
Atmosphere: 1
Food: 1
Service: 1
Alhelí Uri0528
It's been a while since last time my family and I came here, now I remember why.. service definitely sucks. They take for ever to sit you, another 15 min or more to take the order for your drinks. This time nobody even came once we were seated, so we ended up leaving. Never coming back.
Atmosphere: 3
Food: 3
Service: 1
Albert Evinger
Good location
Atmosphere: 4
Food: 4
Service: 3
Jessica Arrey
Went to eat after our child's game. He did so good and he was rewarded with food of his choice. Unfortunately, the food he ordered I couldn't have bc I was allergic to it. So I decided to go to BWW. We got there and we were informed that we couldn't have outside food. Understandable!! So we ordered to go. He ate his food quietly on the side. He was done way before our to go order was complete. I tried looking for someone in the front to ask if we could switch to dine in. Unfortunately, it seems no one is in the front to ask anything. When the lady finally came with our food and I informed her that we were waiting to ask if we could switch to dine in. She said it was too late, that we had already had our take out food. All I wanted to do was watch the game and order more drinks and food. But hey thanks for understand
James Cash
Black dude with the Afro , was totally disrespectful,
Service: 1
Anthony Ramirez
Not allowing online orders & also not honoring online pricing is great customer service
Atmosphere: 2
Food: 4
Service: 3
carlos adrian martinez peinado
I love this place but the 1 last times we went there it took them like 45 to 1 hour to serve our order 😮💨😮💨😮💨
Atmosphere: 4
Food: 4
Service: 2
KRiz Cante
Waited about 40mins for 20wings, waiter never checked in on us, onion rings were soggy and nowhere close to a crisp on them. This place has hit rock bottom
Awesome as always! Great service, friendly atmosphere and awesome flavor!
Atmosphere: 5
Food: 5
Service: 5
Jose Aguilar
The place was pretty much empty we had to wait for about 10 min for a table which was fine. But the girl that sat us which seemed like a manager had the worst attitude. The server was great, but her attitude killed it all.
Atmosphere: 1
Food: 4
Service: 1
Francky Rubio
Great wings and great place to watch your game!!
Atmosphere: 5
Food: 5
Service: 4
831-cm6
This place ALWAYS takes forever to 1, get you seated, 2 take your order and 3 get your food out to you. If I could do no stars, I would. Rather take my money elsewhere
Atmosphere: 1
Food: 2
Service: 1
Joshua Johnson
They are always understaffed. I literally only come once a year because of this. It’s a great idea for football, but without staff and labor you can’t run a business.
Terrible service, empty tables but still have to wait, I left after waiting half hour for seating for only TWO.
Atmosphere: 1
Service: 1
Why have a to go section if nobody is going to be there ready to assist ? 10 minutes waiting no interaction whatsoever . The line started to build in the lobby . Let me add there was no host either . I seen a lady dressed nicer assumed she was management didn't greet or ask for a second I understand being understaffed but being completely ignored is absurd where is the customer service ? On top of that they missed 2 things in my order ! And my ranch was flipped upside down and spilled !!! The manager didn't seem to care much not even an apology ! So I run back to get my food fries ate cold as heck !! Save your money and time go to Wingstop if you want wings and chilis for everything else !!!
Picture SLOTHS!!! Cooking food.
Get ready for you're day to quickly turn into a bad day if youre having a good day. You can expect very slow service while the restaurant looks 12% running capacity (not busy) while operating at almost 90%. Expect the establishment to be filled with very un-professional people. I usually dont mind paying for BWW but this location is just horrible but the only other location is seaside which is pretty far. We waited 32 min past our due time for a order that was placed to go. Totally unacceptable, they need to fire and rehire everyone at this location with a strong focus on managers with good leadership skills who can train the front on how to be professional as well and what he/she expects from they're workers on certain areas that deal with customers. Maybe find someway to make the customer leave with a smile if thats how the customer came in rather than the atrocious experience they had at BWW today.
Which is that i am doing know. From the cooks to the bar to the front of the house which the latter hardly exists is filled with bad vibes that id say are guaranteed. My meal was ruined from all that waiting for my food which is just the begining of whats wrong with this BWW. Id say its up there as 1 of the more important as well.
Atmosphere: 1
Food: 1
Service: 1
It's been a while since last time my family and I came here, now I remember why.. service definitely sucks. They take for ever to sit you, another 15 min or more to take the order for your drinks. This time nobody even came once we were seated, so we ended up leaving. Never coming back.
Atmosphere: 3
Food: 3
Service: 1
Good location
Atmosphere: 4
Food: 4
Service: 3
Went to eat after our child's game. He did so good and he was rewarded with food of his choice. Unfortunately, the food he ordered I couldn't have bc I was allergic to it. So I decided to go to BWW. We got there and we were informed that we couldn't have outside food. Understandable!! So we ordered to go. He ate his food quietly on the side. He was done way before our to go order was complete. I tried looking for someone in the front to ask if we could switch to dine in. Unfortunately, it seems no one is in the front to ask anything. When the lady finally came with our food and I informed her that we were waiting to ask if we could switch to dine in. She said it was too late, that we had already had our take out food. All I wanted to do was watch the game and order more drinks and food. But hey thanks for understand
Black dude with the Afro , was totally disrespectful,
Service: 1
Not allowing online orders & also not honoring online pricing is great customer service
Atmosphere: 2
Food: 4
Service: 3
I love this place but the 1 last times we went there it took them like 45 to 1 hour to serve our order 😮💨😮💨😮💨
Atmosphere: 4
Food: 4
Service: 2
Waited about 40mins for 20wings, waiter never checked in on us, onion rings were soggy and nowhere close to a crisp on them. This place has hit rock bottom
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Awesome as always! Great service, friendly atmosphere and awesome flavor!
Atmosphere: 5
Food: 5
Service: 5
The place was pretty much empty we had to wait for about 10 min for a table which was fine. But the girl that sat us which seemed like a manager had the worst attitude. The server was great, but her attitude killed it all.
Atmosphere: 1
Food: 4
Service: 1
Great wings and great place to watch your game!!
Atmosphere: 5
Food: 5
Service: 4
This place ALWAYS takes forever to 1, get you seated, 2 take your order and 3 get your food out to you. If I could do no stars, I would. Rather take my money elsewhere
Atmosphere: 1
Food: 2
Service: 1
They are always understaffed. I literally only come once a year because of this. It’s a great idea for football, but without staff and labor you can’t run a business.
Atmosphere: 5
Food: 3
Service: 2
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