Main Street Bakery & Catering

The baked goods I've had from here have been consistently of high quality. However, I had a somewhat irritating customer service experience yesterday.

I went to pick up a cake yesterday on Christmas Eve; was initially told to pick it up between 10 am and 12 pm. I called the morning before arriving, and was told it would be ready by noon.

I came a few minutes before noon. The place was busy, and only one person (I believe the owner) was managing the front. So, I was anticipating some slight delays. However, after I was acknowledged and instructed to wait for the cake, I proceeded to witness walk-ins who arrived after me all get served preferentially. The person managing the front didn't seem in any way to attempt to follow up on my cake order while she served customers who arrived after me.

I was standing at the front continuing to wait the entire time, until the next walk-in customer gestured that she thought I was next in line. The person managing the front then went to the back, finished the decorations for my cake, and brought it out. I had ended up waiting about 25 minutes, on a Christmas Eve when most establishments were closing early, and it disrupted the rest of my day.

I could have forgotten all of this, but I didn't receive even a simple apology or acknowledgement for the wait.

This place still provides high quality desserts, but their customer service has room for improvement.

Main Street Bakery & Catering is amazing! Their food is incredible, especially their quesabirrias - the best I've had (as an official Mexican-born and raised). Luz and Marco are fantastic owners, and their service is top-notch. I highly recommend them for both catering and their delicious bakery items.
I know Marco and Luz personally, and I can vouch for their dedication to quality.

Beautiful cake! Thank you Lucy it was a pleasure working with you. Your cake was so beautiful and delicious I will definitely be back!

I ordered a half sheet birthday cake and a dozen cupcakes for my daughter’s 9th birthday ? the cake was vanilla with raspberries cupcakes were chocolate with raspberry filling. Everyone love it and kept asking where I ordered it from. I definitely recommend Main Street Bakery! Very good quality bakery.

Luz made my wedding cake for my August 2024 wedding and it was absolutely beautiful! We asked for a vanilla cake with fresh strawberries and white frosting. Luz decorated the cake exactly how I had asked - the cake was beautiful and tasted wonderful. Everyone was raving how delicious the cake tasted! Additionally, Luz catered our post-wedding brunch the next month for about 30 people in Salinas. The food was wonderful and we even had leftovers after people going for second helpings. It was so easy working with Luz and her team - they brought everything over in the morning and picked it up at the end of the day. They supplied us with coffee, hot water, utensils, plates, etc. It made the morning following the wedding so easy on everyone. My mom worked closely with Luz ordering the cake and catering, and my mom said Luz was a joy to work with. She was extremely friendly and kind and really wanted to make sure we had a wonderful event and wedding cake. We were so happy to work with Luz and are so grateful for her!

Luz the Cake Lady didn't just make our wedding cake, she made our wedding day! We wanted a simple, classic white on white wedding cake. And after multiple interviews and searches all across the Peninsula, Luz called and instantly understood our vision and desire. "Something like my grandmother would have had." YES! And she delivered! Beautifully, timely, deliciously. And she threw in little blackberry pies as a tribute to my late mother-in-law. With as much heart as she has, I Highly recommend! Thank you!

Luz and her crew catered a recent gathering we had for 80 or so. Very professional, food was excellent, a joy to work with.

First time here it was amazing. The super burrito and fries were good helpful and friendly staff

So far not a disappointment, walked in with my trash in my hand ? I know I am sorry I didn't read the sign on the window. I was helping keeping my city clean by offering my bare hands to pick up trash. Anyways this burrito i order is delicious. I the flavor is wonderful the chorizo was not dry and the egg ratio was chorizo on point. You also add cheese and sour cream also making the the burrito taste way better. Most restaurant do not add this and always making the burrito dry. But this one it is a five star ⭐ for me. I also ordered some desserts the lemon bar was super moist tasted amazing. I didn't get to eat the pecan brownie I offered it to the homeless Because I am that kind of a man. But the chocolate brownie super moist very rich taste great. Thank you so much one thing just make sure you get that water leaked fix in front of the desert stand but everything is great thank you so much will see me more often. Or even just to say ? I am the boy with the blue bag with cash

Asada fries are awesome! With green salsa.

They respond right away and prices are fair.

Excellent food and pastry for the kids love the Tamales. Get them every year

BEST BURRITOS IN TOWN best part is they serve breakfast burrito anytime of day !

Atmosphere: 5

Food: 5

Service: 5

BEST BURRITOS IN TOWN best part is they serve breakfast burrito anytime of day !

Have had a nice breakfast here before but this visit was to get a cake. They didn't have any cakes available at the time but made us one pretty quickly. The birthday boy (elder gentleman) and we enjoyed it very much.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Breakfast