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“My husband and I visited the Salinas, CA., Blanco Rd. Carl’s Jr. on Wednesday, July 16, at 11:15 AM. We went through the drive-through and were greeted kindly and placed our order.
At the pick-up window, employee Brian delivered our lunch to us: a Double Western Burger, Fried Zucchini, and a small soft drink. Brian had a warm smile, made excellent eye contact, was very polite (even called me “M’am”) asked if we cared for any sauces, and thanked us for our purchase. We were pleasantly impressed with his customer service! These days, customers are often met with surly looks (or NO eye contact at all!), poor attitudes, nonchalance, and employees who forget that it is their CUSTOMERS who are paying their wages. Brian treated us respectfully and sincerely—a refreshing change from the above sub-standard service which has become all too commonplace. This young man should be commended for a job well done!
To top off our pleasant interaction with Brian, our order came out quickly, correctly, and hot. The burger was delicious!“
“night shift on point with orders i went yesterday at night a nice guy by the name of Luis and his crew was awesome ,wait was a little long but it was busy perfect service and friendly I totally recommend everyone to visit since its right next to the freeway I could easily go and grab food he is always there and the food is always fresh and ready to go I will be back!!!“
“I stopped by today and had an amazing experience! The food was delicious and served nice and warm, and the staff was incredibly attentive—especially Cindy! She was so polite, friendly, and her charisma was absolutely contagious. A true highlight of the visit! 🥰“