You need to hire more staff. I understand it gets busy especially on a cold/rainy day. When I walked into the restaurant, half of the tables were uncleaned , flies everywhere. I had to ask for the menu and order right away because I knew the servers would not come to me unless I call them over. I saw couple of families leaving because no one was watching the hall. Put some smile on your face because no one wants feel unwelcomed.
Atmosphere: 1
Food: 4
Service: 1
Margarita Beltran
I get it that it’s Sunday and it’s very busy… but fully charging me for drinks I never received and extremely cold food?
Never again.
Food: 1
David Turk
Fresh food, generous portions, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jacks E
This is my favorite place for pho but lately the service has not been great at all. I like eating here in person but today I decided to order takeout. I called, a man picked up and the service was good. Sent my dad to pick the food up and I talked to an employee there to confirm what was included in my order and everything was correct. When my dad gets in the car there is a missing item so he had to go back and talk to them about it. They made the order but once he got home we realized they had given us the wrong soup. Decided to call the restaurant to let them know that they had given us the wrong order but when we spoke to them it’s as if they were trying to blame us for their mistake. My family and I come here often so we know who the experienced servers are but these girls seemed to be new. I understand mistakes happen but when they do it’s also important to own up to them instead of blaming the customers for it. Especially when they had already messed up the order by missing an item and making us wait longer for it when it should’ve been there from the start. Food is great but the service lately has been disappointing. There are servers with excellent service who make our experience here great but the last few times that I’ve been here it seems as if the new servers are lacking to provide good service. Won’t be coming back here for a while.
Food: 5
Service: 1
Oscar Martinez
I don't usually leave reviews but I had to for this one - service was ridiculous. Came in on a 30 minute lunch break, ordered a single order of spring rolls. Nothing else. I don't know how they messed it up this bad but I never got them. I waited 25 minutes and made myself late for work, but they still never came. There was barely anyone even in the shop, it's not like they were busy. I had to go back to work hungry and very angry at how poorly this place was ran. I'm sure the food is good, but I wouldn't know. Was given a refund, at least, but no other effort to try and help me out
Service: 1
Myrian Ramirez
Portions are absolutely huge. I had the Garlic noodles and they were so delicious. I recommend it. You get more than what you pay for and they're very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Noodles
Dana Nguyen
This place used to be decent for Uber Eats... up until 2025. I gave them too many chances. They often list items that aren’t even available, which is really frustrating. Why have it on the menu if you don’t have it?
On October 12th, 2025, I ordered ox tail soup and a plate for my partner. When the order arrived after waiting an hour, the ox tail pho was missing. The delivery driver was polite and mentioned that the restaurant supposedly called me about it... but I never received any call.
All I wanted was some soup since I am unwell, and instead I got a disappointing experience for the price and wait time.
Don’t trust the overall 4+ star rating on Google! Pay attention to the recent reviews! They tell the real story.
Food: 3
Service: 1
Sergio Flores
It’s been about 3 times now that I order for pickup, I show up and they tell me they can’t complete my order. The things I’ve heard: they don’t have the ingredients and they can’t cook anything at the moment. Then why be open? Why accept the orders? Why not cancel the order?
I show up in person and that’s when they tell me my order will be cancelled. This business wasted my time, money and gas.
Atmosphere: 1
Food: 1
Service: 1
Michael Castro
Best in town
Ilse Cardenas
NASTY AND RUDE!!!!! Nasty place, with nasty service, asked for fresh limes and the “manager” said that was all they had, because apparently they pre cut all their limes so they definitely never have fresh limes for your soup. This place used to be a favorite. But her shitty attitude and nasty ingredients this place quickly went down.
The lemon and jalapeños looked like they were dry for over a week, makes you think what all the other ingredients looks like. Def not the freshest, and it’s not like it’s free, people pay for this! Asked to speak to someone else and there’s no one else you can speak to because they don’t speak English, good luck to anyone who dares coming here.
There are a few favorites in Salinas. This used to be our go to restaurant. However, lately, I’ve noticed the Bahn mi sandwich was served with no flavor veggies when itheyre supposed to be marinated in the vinegar concoction. I asked, the staff said they ran out of it! Another time, giving it another chance, the food flavors were so much different. I asked why the flavor and amount of the food are now different, we were notified , there was a change of management already. Solution to this if the restaurant wants their regular customers to be back is to bring back the authentic Vietnamese flavors, ampunt of food and charm! This post is to request for that change for the better. Sorry.
Atmosphere: 2
Food: 1
Service: 4
Donna Stewart
We ordered our food via Uber eats so can only review the food. Rate roast beef pho - rare beef not rare when you put it in the broth to package for delivery. Wrap in plastic wrap and let the customer add it. No sauces were provided to spice it up. Flavour of broth was mediocre Shakin beef over garlic noodles - absolutely NO flavour whatsoever! Dull and flavourless
Food: 1
Juana
Tofu Sandwich / Bánh Mì Đậu Hũ were both very salty. One hardly had any tofu and covered with salty sauce. I had to remove the stuff and rinse and changed bread on both. Hardly any veggies. The 8B. Will not buy again
Atmosphere: 2
Food: 1
Service: 1
Bibiana Garcia
A piece of aluminum foils was in side my plate.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Cho
We enjoyed our phó! I prefer the Noodle House flavor but my wife enjoys the soup base flavor here better!
You need to hire more staff. I understand it gets busy especially on a cold/rainy day. When I walked into the restaurant, half of the tables were uncleaned , flies everywhere. I had to ask for the menu and order right away because I knew the servers would not come to me unless I call them over. I saw couple of families leaving because no one was watching the hall. Put some smile on your face because no one wants feel unwelcomed.
Atmosphere: 1
Food: 4
Service: 1
I get it that it’s Sunday and it’s very busy… but fully charging me for drinks I never received and extremely cold food?
Never again.
Food: 1
Fresh food, generous portions, friendly staff
Atmosphere: 5
Food: 5
Service: 5
This is my favorite place for pho but lately the service has not been great at all. I like eating here in person but today I decided to order takeout. I called, a man picked up and the service was good. Sent my dad to pick the food up and I talked to an employee there to confirm what was included in my order and everything was correct. When my dad gets in the car there is a missing item so he had to go back and talk to them about it. They made the order but once he got home we realized they had given us the wrong soup. Decided to call the restaurant to let them know that they had given us the wrong order but when we spoke to them it’s as if they were trying to blame us for their mistake. My family and I come here often so we know who the experienced servers are but these girls seemed to be new. I understand mistakes happen but when they do it’s also important to own up to them instead of blaming the customers for it. Especially when they had already messed up the order by missing an item and making us wait longer for it when it should’ve been there from the start. Food is great but the service lately has been disappointing. There are servers with excellent service who make our experience here great but the last few times that I’ve been here it seems as if the new servers are lacking to provide good service. Won’t be coming back here for a while.
Food: 5
Service: 1
I don't usually leave reviews but I had to for this one - service was ridiculous. Came in on a 30 minute lunch break, ordered a single order of spring rolls. Nothing else. I don't know how they messed it up this bad but I never got them. I waited 25 minutes and made myself late for work, but they still never came. There was barely anyone even in the shop, it's not like they were busy. I had to go back to work hungry and very angry at how poorly this place was ran. I'm sure the food is good, but I wouldn't know. Was given a refund, at least, but no other effort to try and help me out
Service: 1
Portions are absolutely huge. I had the Garlic noodles and they were so delicious. I recommend it. You get more than what you pay for and they're very fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Noodles
This place used to be decent for Uber Eats... up until 2025. I gave them too many chances. They often list items that aren’t even available, which is really frustrating. Why have it on the menu if you don’t have it?
On October 12th, 2025, I ordered ox tail soup and a plate for my partner. When the order arrived after waiting an hour, the ox tail pho was missing. The delivery driver was polite and mentioned that the restaurant supposedly called me about it... but I never received any call.
All I wanted was some soup since I am unwell, and instead I got a disappointing experience for the price and wait time.
Don’t trust the overall 4+ star rating on Google! Pay attention to the recent reviews! They tell the real story.
Food: 3
Service: 1
It’s been about 3 times now that I order for pickup, I show up and they tell me they can’t complete my order. The things I’ve heard: they don’t have the ingredients and they can’t cook anything at the moment. Then why be open? Why accept the orders? Why not cancel the order?
I show up in person and that’s when they tell me my order will be cancelled. This business wasted my time, money and gas.
Atmosphere: 1
Food: 1
Service: 1
Best in town
NASTY AND RUDE!!!!!
Nasty place, with nasty service, asked for fresh limes and the “manager” said that was all they had, because apparently they pre cut all their limes so they definitely never have fresh limes for your soup. This place used to be a favorite. But her shitty attitude and nasty ingredients this place quickly went down.
The lemon and jalapeños looked like they were dry for over a week, makes you think what all the other ingredients looks like. Def not the freshest, and it’s not like it’s free, people pay for this! Asked to speak to someone else and there’s no one else you can speak to because they don’t speak English, good luck to anyone who dares coming here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There are a few favorites in Salinas. This used to be our go to restaurant. However, lately, I’ve noticed the Bahn mi sandwich was served with no flavor veggies when itheyre supposed to be marinated in the vinegar concoction. I asked, the staff said they ran out of it! Another time, giving it another chance, the food flavors were so much different. I asked why the flavor and amount of the food are now different, we were notified , there was a change of management already. Solution to this if the restaurant wants their regular customers to be back is to bring back the authentic Vietnamese flavors, ampunt of food and charm! This post is to request for that change for the better. Sorry.
Atmosphere: 2
Food: 1
Service: 4
We ordered our food via Uber eats so can only review the food.
Rate roast beef pho - rare beef not rare when you put it in the broth to package for delivery. Wrap in plastic wrap and let the customer add it. No sauces were provided to spice it up. Flavour of broth was mediocre
Shakin beef over garlic noodles - absolutely NO flavour whatsoever! Dull and flavourless
Food: 1
Tofu Sandwich / Bánh Mì Đậu Hũ were both very salty. One hardly had any tofu and covered with salty sauce. I had to remove the stuff and rinse and changed bread on both. Hardly any veggies. The 8B. Will not buy again
Atmosphere: 2
Food: 1
Service: 1
A piece of aluminum foils was in side my plate.
Atmosphere: 1
Food: 1
Service: 1
We enjoyed our phó! I prefer the Noodle House flavor but my wife enjoys the soup base flavor here better!
Atmosphere: 4
Food: 4
Service: 4
Loading...