Honestly a little upset, it was my first time trying them. I wanted a small side of green salsa and had to pay $1.50 for it. Tacos barely had any meat. And the incense smell was way too strong.
Atmosphere: 3
Food: 2
Service: 4
Rosie Her
Just went in to order a pork (carnitas) burrito to go. I got it 20 mins later and when I got to work I realized it was a bean and rice burrito for $15.25. I couldn't even taste the pork in it. I am at work and couldn't leave or else I would have gone in to complain.
Atmosphere: 5
Food: 1
Service: 4
Rosalinda Guerrero
I ordered from here before and never had an issue but today when I called the they said it’s that we are so busy. That’s not a reason to not prove quality food ordered. The lady had no resolution. Mar y Tierra molcajete failed. I had it delivered. Absolutely disappointed. Looked like it was something they scrapped together, leftovers. I wonder if they changed cooks because I have pressed it before and it has never been like this.
Atmosphere: 1
Food: 1
Service: 1
Lunaaa. 13
I’ve been supporting Tacos Acambaro since they were in a food truck on the East side. And after many years of going, spending $60-$150 dollars per visit multiple times a month I will no longer be going if they still have working the waitress with Carrot looking hair. We walked in with a drink we had just purchased at the gas station and she said we couldn’t bring it in very rude. We decided to take our business elsewhere. We ended up at RedLobster where they allowed us to walk in with our drink and we were very happy to spend over $200 there. Never again will I go as long as she is there working. Re-train her or fire her.
Atmosphere: 1
Food: 4
Service: 1
Jesse Gonzales
Service was terrible was waiting for the waitress for about 20 minutes she was very rude no sense of humor very dry attitude you're welcome no have a good day just plain out rude and not only that our food was lousy will not be returning here ever in my life she seemed to be more interested in guys that were drinking
Food: 1
brittney gonzalez
My family and I came here because this place is supposedly one of the most popular Mexican restaurants in town, but the service was awful. Right from the start, the lady at the front with burnt orange hair was extremely rude. She had no sense of humor, no personality, no warmth nothing. First impressions matter, and hers was terrible.
One of the servers didn’t speak English and completely got our order wrong. We weren’t given napkins, utensils, ketchup basic things you shouldn’t have to ask for. We asked for lemon and it took about 20 minutes to get it. No urgency, no apology, no customer service.
Overall, the service here sucks, and they really need to replace the woman at the front because she sets the tone and it’s a bad one!!
Food: 1
Service: 1
Duugalah
Good food bad servjce
Rigo Santana
If you’re looking for authentic flavor, fresh seafood, and real Mexican vibes, Tacos Acámbaro is a MUST-try.
I stopped in and was blown away by the quality of the food. The seafood platter was on point — super fresh, full of flavor, and served with generous portions. The camarones in salsa roja had that perfect kick, and every ceviche on the plate tasted clean and homemade.
I also tried the carne asada tacos, and they hit the spot — juicy, well-seasoned meat with grilled onions and chiles that took it to another level.
The service was friendly, the atmosphere was relaxed, and you can tell this place puts love into their food. Whether you’re dining in or grabbing something quick, this spot is definitely worth checking out.
Highly recommend — I’ll be coming back for sure! 🌮🔥
Atmosphere: 5
Food: 5
Service: 5
Corinna Sanchez
Horrible service all the girls there are lazy , rude an have attitudes. The girls all seem miserable management really needs to hire all new people an train them on customer service.Also the restrooms are disgusting just horrible.
Atmosphere: 1
Food: 4
Service: 1
Eloisa Vee
The experience here was horrible. I’ve been here so many times before and you could tell the service decline. The servers’ quality aren’t the best. They do what they can, but you can tell they’re struggling. Our food took over 45 minutes to get to us. My two little kids were so hungry, I had to take my infant into the bathroom to breastfeed her. After 40 minutes, we asked the servers if it would take longer to get our food. Five minutes later, they slowly began to bring out our food. My partner began trying to talk to the server and ask why it took so long. She said there was a lot of people and my partner pointed to the restaurant and said that there wasn’t any people there. Then she said she didn’t work in the back so she didn’t know. When we were gonna pay, we asked to speak to the manager and it turned out the owner came. We were relieved to know that the owner would talk to us. My partner let him know of our experience and how we’ve never had a to wait that long at other taquerias. The owner cut off my partner and said that it was a restaurant not a taqueria. Odd thing to correct hence maybe don’t name your restaurant TACOS ACAMBAROS. My partner corrected himself and then the owner began cutting my partner off more and said that the food was good and is made from scratch and they have online and a lot of people. We let him know we understand that but it felt like we were forgotten. No one checked on us or anything despite my infant screaming impatiently. The owner THEN BEGAN RAISING HIS VOICE at my partner. I was so shocked and confused. My kids were there. I cannot believe that we experienced this. I used to like this restaurant before I moved to San Jose with my family. I’d heard of rumors of this place and the owner but I never let my judgment dictate my decisions to eat there. I am so upset. My two kids were there. He said he wasn’t going to give a discount over us threatening to post a review. That wasn’t the point. This isn’t the point. The way he handled the situation was horrible. He then walked away from us so hostile. I tried asking for his name and he was so rude. I am shocked. I don’t normally post negative reviews but I’m so ashamed this happened. I don't believe that we should have been treated this way.
I’m giving this place 2 stars only because the food was decent. I went with my parents and two kids, and unfortunately the service was very poor. Our waitress only came by once, we had to ask for everything else we needed, and no one came to clear dirty plates or bring us the check. Instead, we had to pay at the entrance, where they automatically add an 18% gratuity for parties of five or more. The issue is that by the time you get to the front, you’ve likely already left a tip at the table, so you end up tipping twice without realizing it. It feels misleading and left a really bad impression.
My dad even said, “I never want to come back to this place.” Honestly, I was warned and should’ve listened, the reviews were right. The waitresses really need training in customer service. It’s not hard to welcome a customer, greet with a smile, and simply bring the bill to the table.
Saul Alberto Ramirez
Great 🌮 alpastor and tacos governador are 🔥
Atmosphere: 5
Food: 5
Service: 5
Adrian
The waitress that is a middle age hispanic women with bleached hair with her hair in a bun is always mad, always rude, she looks like she hates her job and is forced to work here. She is never welcoming and always ruins my family’s dinner. Everytime we come here I’m hoping someone else helps us. This women is a nightmare should not be working here. Staff needs to be properly trained before interacting with the public.
Atmosphere: 1
Food: 4
Service: 1
Lizette Gonzalez
If I can give this place zero stars I would. Waitresses are extremely rude & un welcoming. I tried giving them the benefit of the doubt but I really wish I didn’t. I got some asada tacos with barely any meat on them it was mostly fat. I asked for the manager and the owner came to our table. He was extremely rude and unprofessional about the whole situation and refused to give us a refund or even a discount. I would not recommend this place to anyone. I would rather support other business.
Food: 1
I N
I am writing this review to express my recent experience. From the moment I entered, the atmosphere was welcoming. However, my positive first impression unfortunately took a turn.
I am uncertain if the individual present was the owner, but the way he interacted with his employees was concerning. His demeanor suggested a lack of respect, and the negative expressions directed towards us were quite unsettling.
Furthermore, I observed an employee entering the restroom without removing his apron. While one would typically hope for basic hygiene practices such as handwashing after using the restroom, this employee returned to the kitchen, and it was not evident whether he had washed his hands.
Considering these observations and the consistently negative reviews regarding the cleanliness of this establishment, I felt it was important to share my experience.
Honestly a little upset, it was my first time trying them. I wanted a small side of green salsa and had to pay $1.50 for it. Tacos barely had any meat. And the incense smell was way too strong.
Atmosphere: 3
Food: 2
Service: 4
Just went in to order a pork (carnitas) burrito to go. I got it 20 mins later and when I got to work I realized it was a bean and rice burrito for $15.25. I couldn't even taste the pork in it. I am at work and couldn't leave or else I would have gone in to complain.
Atmosphere: 5
Food: 1
Service: 4
I ordered from here before and never had an issue but today when I called the they said it’s that we are so busy. That’s not a reason to not prove quality food ordered. The lady had no resolution. Mar y Tierra molcajete failed. I had it delivered. Absolutely disappointed. Looked like it was something they scrapped together, leftovers. I wonder if they changed cooks because I have pressed it before and it has never been like this.
Atmosphere: 1
Food: 1
Service: 1
I’ve been supporting Tacos Acambaro since they were in a food truck on the East side. And after many years of going, spending $60-$150 dollars per visit multiple times a month I will no longer be going if they still have working the waitress with Carrot looking hair. We walked in with a drink we had just purchased at the gas station and she said we couldn’t bring it in very rude. We decided to take our business elsewhere. We ended up at RedLobster where they allowed us to walk in with our drink and we were very happy to spend over $200 there. Never again will I go as long as she is there working. Re-train her or fire her.
Atmosphere: 1
Food: 4
Service: 1
Service was terrible was waiting for the waitress for about 20 minutes she was very rude no sense of humor very dry attitude you're welcome no have a good day just plain out rude and not only that our food was lousy will not be returning here ever in my life she seemed to be more interested in guys that were drinking
Food: 1
My family and I came here because this place is supposedly one of the most popular Mexican restaurants in town, but the service was awful. Right from the start, the lady at the front with burnt orange hair was extremely rude. She had no sense of humor, no personality, no warmth nothing. First impressions matter, and hers was terrible.
One of the servers didn’t speak English and completely got our order wrong. We weren’t given napkins, utensils, ketchup basic things you shouldn’t have to ask for. We asked for lemon and it took about 20 minutes to get it. No urgency, no apology, no customer service.
Overall, the service here sucks, and they really need to replace the woman at the front because she sets the tone and it’s a bad one!!
Food: 1
Service: 1
Good food bad servjce
If you’re looking for authentic flavor, fresh seafood, and real Mexican vibes, Tacos Acámbaro is a MUST-try.
I stopped in and was blown away by the quality of the food. The seafood platter was on point — super fresh, full of flavor, and served with generous portions. The camarones in salsa roja had that perfect kick, and every ceviche on the plate tasted clean and homemade.
I also tried the carne asada tacos, and they hit the spot — juicy, well-seasoned meat with grilled onions and chiles that took it to another level.
The service was friendly, the atmosphere was relaxed, and you can tell this place puts love into their food. Whether you’re dining in or grabbing something quick, this spot is definitely worth checking out.
Highly recommend — I’ll be coming back for sure! 🌮🔥
Atmosphere: 5
Food: 5
Service: 5
Horrible service all the girls there are lazy , rude an have attitudes. The girls all seem miserable management really needs to hire all new people an train them on customer service.Also the restrooms are disgusting just horrible.
Atmosphere: 1
Food: 4
Service: 1
The experience here was horrible. I’ve been here so many times before and you could tell the service decline. The servers’ quality aren’t the best. They do what they can, but you can tell they’re struggling. Our food took over 45 minutes to get to us. My two little kids were so hungry, I had to take my infant into the bathroom to breastfeed her. After 40 minutes, we asked the servers if it would take longer to get our food. Five minutes later, they slowly began to bring out our food. My partner began trying to talk to the server and ask why it took so long. She said there was a lot of people and my partner pointed to the restaurant and said that there wasn’t any people there. Then she said she didn’t work in the back so she didn’t know. When we were gonna pay, we asked to speak to the manager and it turned out the owner came. We were relieved to know that the owner would talk to us. My partner let him know of our experience and how we’ve never had a to wait that long at other taquerias. The owner cut off my partner and said that it was a restaurant not a taqueria. Odd thing to correct hence maybe don’t name your restaurant TACOS ACAMBAROS. My partner corrected himself and then the owner began cutting my partner off more and said that the food was good and is made from scratch and they have online and a lot of people. We let him know we understand that but it felt like we were forgotten. No one checked on us or anything despite my infant screaming impatiently. The owner THEN BEGAN RAISING HIS VOICE at my partner. I was so shocked and confused. My kids were there. I cannot believe that we experienced this. I used to like this restaurant before I moved to San Jose with my family. I’d heard of rumors of this place and the owner but I never let my judgment dictate my decisions to eat there. I am so upset. My two kids were there. He said he wasn’t going to give a discount over us threatening to post a review. That wasn’t the point. This isn’t the point. The way he handled the situation was horrible. He then walked away from us so hostile. I tried asking for his name and he was so rude. I am shocked. I don’t normally post negative reviews but I’m so ashamed this happened. I don't believe that we should have been treated this way.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I’m giving this place 2 stars only because the food was decent. I went with my parents and two kids, and unfortunately the service was very poor. Our waitress only came by once, we had to ask for everything else we needed, and no one came to clear dirty plates or bring us the check. Instead, we had to pay at the entrance, where they automatically add an 18% gratuity for parties of five or more. The issue is that by the time you get to the front, you’ve likely already left a tip at the table, so you end up tipping twice without realizing it. It feels misleading and left a really bad impression.
My dad even said, “I never want to come back to this place.” Honestly, I was warned and should’ve listened, the reviews were right. The waitresses really need training in customer service. It’s not hard to welcome a customer, greet with a smile, and simply bring the bill to the table.
Great 🌮 alpastor and tacos governador are 🔥
Atmosphere: 5
Food: 5
Service: 5
The waitress that is a middle age hispanic women with bleached hair with her hair in a bun is always mad, always rude, she looks like she hates her job and is forced to work here. She is never welcoming and always ruins my family’s dinner. Everytime we come here I’m hoping someone else helps us. This women is a nightmare should not be working here. Staff needs to be properly trained before interacting with the public.
Atmosphere: 1
Food: 4
Service: 1
If I can give this place zero stars I would. Waitresses are extremely rude & un welcoming. I tried giving them the benefit of the doubt but I really wish I didn’t. I got some asada tacos with barely any meat on them it was mostly fat. I asked for the manager and the owner came to our table. He was extremely rude and unprofessional about the whole situation and refused to give us a refund or even a discount. I would not recommend this place to anyone. I would rather support other business.
Food: 1
I am writing this review to express my recent experience. From the moment I entered, the atmosphere was welcoming. However, my positive first impression unfortunately took a turn.
I am uncertain if the individual present was the owner, but the way he interacted with his employees was concerning. His demeanor suggested a lack of respect, and the negative expressions directed towards us were quite unsettling.
Furthermore, I observed an employee entering the restroom without removing his apron. While one would typically hope for basic hygiene practices such as handwashing after using the restroom, this employee returned to the kitchen, and it was not evident whether he had washed his hands.
Considering these observations and the consistently negative reviews regarding the cleanliness of this establishment, I felt it was important to share my experience.
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