Im not usually the one to leave a bad review, but im just tired of the place always messing up my order. Worst wingstop in Monterey County!!! Can't even answer the phone. They are rude!! Plus, I live 30 mins away, so driving back to fix it is not really an option. Yes, I should have checked it when I picked it up. But when you spend 100 +, you would expect they would get the dam order right, and if a manager or the owner happens to read, save your apology and don't act like you care!! If you did, you would hire better employees. I highly recommend going to another wingstop. This place is just trash!!!
Service: 1
Karen Rodriguez
Worse Wingstop I know. They forget orders all the time. They dont know how to multitask, despite big line for pick up they make you stand whole their cashiers are standing doing barely anything. Try calling an order in and it worse, they will put you on hold and forget about your call. 0/0 recommend
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Edgar
Ordered through the app and some of the food was missing. No way to report in in the app. It says to contact your store with any issues. I've called multiple times with no answer during business hours. What's going on over there that they can't be bothered to get an order right let alone answer the phone.
Atmosphere: 3
Food: 3
Service: 1
Presley
Good chicken sandwich
Nadia Perez
I mean it's a regular wingstop nothing much to it but the food is still spectacular the staff is respectful and friendly although the wait time can be pretty long at times but I don't blame them because lots of people go there and frying chicken does take a while but other than that it's a great place to dine at. The mango habanero is an amazing flavor to get if you like spicy and props to the garlic parm never too much garlic and never too much parm. The chicken sandwich is also really good whatever flavor suits it really well. Sometimes they forgot items but just call and they'll fix it right up. yum yum yum chicken ooooo🤤
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries, Chicken Sandwich
David Rivera
First off I would like to say that I absolutely hated how my chicken tasted, it felt like the worker who made it nutted on it or something like that. Second of all the food gave me food poisoning and now I can move and all I can do is rot away doing nothing. I have added a pic of my toilet to show you what the chicken did to me. Please do something about this.
Atmosphere: 1
Food: 1
Service: 1
Cassandra Rojas
They don’t answer the phone forwarded my call and it makes you leave a VM.
Service: 1
Warren Johnson
The place looked like India no trash cans and trash on the tables that looked like it was accumulating since the restaurant opened.
Atmosphere: 2
Food: 4
Service: 3
Jack Valentine
Service was o.k. Food was 🤮🤢🤮 because.... If you can't handle the pressure of a job. You shouldn't work there. I'm pretty sure... They gave me food out of the trash 🗑️ it's o.k. never go there again. Atmosphere...? O.k. I just think that... Some people can't handle pressure of a job. WEAK.... And there was a GORILLA 🦍 AT the service desk. 😆😆🌊🌊🤟🤟👌👌
Atmosphere: 1
Food: 1
Service: 2
Agustin
how do contact them when the phone number isn't even in service
Ordered online and went to the store to pick up and no one ever picked up my order so now I’m waiting over an hour to get my order. There was a confirmation thru the app and there was no communication from wingstop saying my order was going to be delayed. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Samantha Reyes
The food is so good recemending to people that like chicken the Best one is lemon peper
Food: 5
Service: 4
OSCAR VACA
I'm addicted to this wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
Hector Flores
The Manager there is AMAZING had issues with DoorDash and she fixed my order for the inconvenience, no questions asked she’s really the definition of customer service ! Muchas gracias!!!! I’m coming to this wingstop every time. From now on !! The workers too but the manager went above and beyond, no argument, just super kind and sweet, and she greeted all her customers ! Make her the market leader or give her a raises !! CLAUDIA THANK YOU !!!!
JC Spotless Carpet Cleaning
It’s been a few weeks. Number to call on Google shows no longer in service.
Im not usually the one to leave a bad review, but im just tired of the place always messing up my order. Worst wingstop in Monterey County!!! Can't even answer the phone. They are rude!! Plus, I live 30 mins away, so driving back to fix it is not really an option. Yes, I should have checked it when I picked it up. But when you spend 100 +, you would expect they would get the dam order right, and if a manager or the owner happens to read, save your apology and don't act like you care!! If you did, you would hire better employees. I highly recommend going to another wingstop. This place is just trash!!!
Service: 1
Worse Wingstop I know. They forget orders all the time. They dont know how to multitask, despite big line for pick up they make you stand whole their cashiers are standing doing barely anything. Try calling an order in and it worse, they will put you on hold and forget about your call. 0/0 recommend
Atmosphere: 1
Food: 1
Service: 1
Ordered through the app and some of the food was missing. No way to report in in the app. It says to contact your store with any issues. I've called multiple times with no answer during business hours. What's going on over there that they can't be bothered to get an order right let alone answer the phone.
Atmosphere: 3
Food: 3
Service: 1
Good chicken sandwich
I mean it's a regular wingstop nothing much to it but the food is still spectacular the staff is respectful and friendly although the wait time can be pretty long at times but I don't blame them because lots of people go there and frying chicken does take a while but other than that it's a great place to dine at. The mango habanero is an amazing flavor to get if you like spicy and props to the garlic parm never too much garlic and never too much parm. The chicken sandwich is also really good whatever flavor suits it really well. Sometimes they forgot items but just call and they'll fix it right up. yum yum yum chicken ooooo🤤
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries, Chicken Sandwich
First off I would like to say that I absolutely hated how my chicken tasted, it felt like the worker who made it nutted on it or something like that. Second of all the food gave me food poisoning and now I can move and all I can do is rot away doing nothing. I have added a pic of my toilet to show you what the chicken did to me. Please do something about this.
Atmosphere: 1
Food: 1
Service: 1
They don’t answer the phone forwarded my call and it makes you leave a VM.
Service: 1
The place looked like India no trash cans and trash on the tables that looked like it was accumulating since the restaurant opened.
Atmosphere: 2
Food: 4
Service: 3
Service was o.k.
Food was 🤮🤢🤮 because.... If you can't handle the pressure of a job. You shouldn't work there. I'm pretty sure... They gave me food out of the trash 🗑️ it's o.k. never go there again.
Atmosphere...? O.k.
I just think that... Some people can't handle pressure of a job. WEAK....
And there was a GORILLA 🦍 AT the service desk. 😆😆🌊🌊🤟🤟👌👌
Atmosphere: 1
Food: 1
Service: 2
how do contact them when the phone number isn't even in service
Service: 1
Restaurantji Recommends
Ordered online and went to the store to pick up and no one ever picked up my order so now I’m waiting over an hour to get my order. There was a confirmation thru the app and there was no communication from wingstop saying my order was going to be delayed. Horrible service
Atmosphere: 1
Food: 1
Service: 1
The food is so good recemending to people that like chicken the Best one is lemon peper
Food: 5
Service: 4
I'm addicted to this wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
The Manager there is AMAZING had issues with DoorDash and she fixed my order for the inconvenience, no questions asked she’s really the definition of customer service ! Muchas gracias!!!! I’m coming to this wingstop every time. From now on !! The workers too but the manager went above and beyond, no argument, just super kind and sweet, and she greeted all her customers ! Make her the market leader or give her a raises !! CLAUDIA THANK YOU !!!!
It’s been a few weeks. Number to call on Google shows no longer in service.
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