They don't like to answer the phone these people getting lazier by the minute
Diana Jimenez
I must’ve had something on my face since the host angel couldn’t stop laughing when taking my order.
Atmosphere: 1
Food: 1
Service: 1
A. Shephard
Went today and they were extremely friendly even thought they were dealing with technical issues. Great team both cashiers and back team worked wonderfully.
Atmosphere: 5
Food: 5
Service: 5
June Hawes
Everything is great EVERYTHING. HOW EVER WHAT WITH ORDERING ON LINE ITS TOTALLY MESSED FOODS GOOD AND ON LINE WAS GOOD WHY FIX THAT WHICH
Atmosphere: 5
Food: 5
Service: 5
Veronica Dimas
The night manager (heavy set guy) has no business being a manager!! Refuse to take my 100 bill. I asked the cashier before placing my order and he said he did have change to break it. I stood in line for 15 to place my order and a new cashier took my order and said she didn't have change! I told her I had just spoken to another cashier and he said he would be able to make change for me! The manager came out, refuse to give me his name and his corporate number, he said " Look it up online, I don't have to give you my name nor the phone number!" Absolutely worse customer service ever! Will never go back ! Time to call corporate!
Atmosphere: 1
Food: 1
Service: 1
Maria Martinez
Worst experience ever!! They over cooked my chicken and then they ask my to go back to have it re done. I said no because I leave far away. The person handling didn’t know the answers so she was asking a manager. She said the manager could only do a one time refund and she the. Just hand up on me . Didn’t even say bye or nothing. Then I called back any the manager on duty says he needs to contact the NEW OWNERS to get it approved!!! This wing stop in SouthSalinas is so unprofessional
Food: 1
Service: 1
Marcos
At first I thought maybe that’s what their cheese fries were supposed to taste like. I found out the next day that I was very wrong.
Atmosphere: 1
Food: 1
Service: 1
Demetris Gachett
Placed an order online at 11:15, website says 15-20 min wait. Showed up to restaurant and waited an additional 30 min. Wait times are crazy even though they are not as busy as the other locations
Elvin Bonilla
1 hour for a order
Service: 1
Marcella Gudiel
I got fries that were fresh but you could just tell the oil was old. Didn’t taste right. Then the manager got upset and mad even though I was super polite. And definitely would not come back worst service ever. Wings were good but service wasn’t.
This is the cost of a ranch is incredible that almost 2 dollars cost. Too expensive having consumed a large amount of food. And besides, the soda machine doesn't even work.
Atmosphere: 1
Food: 1
Service: 1
Dylan Caressa
Meth’d out worker ? thats disgusting.
R
I've been to this location a few times now and each time the restrooms are closed for cleaning ? it seems like they don't want customers to be able to use their restroom. Customer service is lacking, employees seem bothered by customers. What happened to the old manager? This place was a lot better under old management.
Atmosphere: 1
Food: 1
Service: 1
Jonah Peña
Threw it all up right after I ate it had horrible diarea got so sick. End up having food poisoning. Nasty. Clean your stuff.
Shanel Manzo
My family and I were trying to get food for a funeral , refused to give it without card. My dad was there with credit card info and ID but they refused to give food. Talked about 'Policys' they alerted NO ONE of and refund takes 3-5 business days. I read other reviews and similar disrespect and even food poisoning has happened here. Never going again and I'd recommend the same.
They don't like to answer the phone these people getting lazier by the minute
I must’ve had something on my face since the host angel couldn’t stop laughing when taking my order.
Atmosphere: 1
Food: 1
Service: 1
Went today and they were extremely friendly even thought they were dealing with technical issues. Great team both cashiers and back team worked wonderfully.
Atmosphere: 5
Food: 5
Service: 5
Everything is great EVERYTHING. HOW EVER WHAT WITH ORDERING ON LINE ITS TOTALLY MESSED FOODS GOOD AND ON LINE WAS GOOD WHY FIX THAT WHICH
Atmosphere: 5
Food: 5
Service: 5
The night manager (heavy set guy) has no business being a manager!! Refuse to take my 100 bill. I asked the cashier before placing my order and he said he did have change to break it. I stood in line for 15 to place my order and a new cashier took my order and said she didn't have change! I told her I had just spoken to another cashier and he said he would be able to make change for me! The manager came out, refuse to give me his name and his corporate number, he said " Look it up online, I don't have to give you my name nor the phone number!" Absolutely worse customer service ever! Will never go back ! Time to call corporate!
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever!! They over cooked my chicken and then they ask my to go back to have it re done. I said no because I leave far away. The person handling didn’t know the answers so she was asking a manager. She said the manager could only do a one time refund and she the. Just hand up on me . Didn’t even say bye or nothing. Then I called back any the manager on duty says he needs to contact the NEW OWNERS to get it approved!!!
This wing stop in SouthSalinas is so unprofessional
Food: 1
Service: 1
At first I thought maybe that’s what their cheese fries were supposed to taste like. I found out the next day that I was very wrong.
Atmosphere: 1
Food: 1
Service: 1
Placed an order online at 11:15, website says 15-20 min wait. Showed up to restaurant and waited an additional 30 min. Wait times are crazy even though they are not as busy as the other locations
1 hour for a order
Service: 1
I got fries that were fresh but you could just tell the oil was old. Didn’t taste right. Then the manager got upset and mad even though I was super polite. And definitely would not come back worst service ever. Wings were good but service wasn’t.
Restaurantji Recommends
This is the cost of a ranch is incredible that almost 2 dollars cost. Too expensive having consumed a large amount of food. And besides, the soda machine doesn't even work.
Atmosphere: 1
Food: 1
Service: 1
Meth’d out worker ? thats disgusting.
I've been to this location a few times now and each time the restrooms are closed for cleaning ? it seems like they don't want customers to be able to use their restroom. Customer service is lacking, employees seem bothered by customers. What happened to the old manager? This place was a lot better under old management.
Atmosphere: 1
Food: 1
Service: 1
Threw it all up right after I ate it had horrible diarea got so sick. End up having food poisoning. Nasty. Clean your stuff.
My family and I were trying to get food for a funeral , refused to give it without card. My dad was there with credit card info and ID but they refused to give food. Talked about 'Policys' they alerted NO ONE of and refund takes 3-5 business days. I read other reviews and similar disrespect and even food poisoning has happened here. Never going again and I'd recommend the same.
Atmosphere: 1
Food: 1
Service: 1
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