Great customer service Thank you Jeremy your Awesome 😊
Atmosphere: 4
Food: 4
Service: 5
Tanae Johnson
Had a beautiful Wednesday morning, came in with a great attitude as well my friends. Had a very bad blow out with the police being called on myself as well friends for trying to dine in, Julyanna witch is one of the store managers in the morning very disrespectful to myself as well my friend who is autistic spectrum! She laughed at him and was talking about this disability in front of the whole store! Been looking for regional manager number to report her. I am a regular and a loyalty customer! I was very disappointed in her actions as there our other autistic families that visit the establishment that she is not physically emotionally racist too! PLEASE HELP! DISAPPOINTED CUSTOMER!
Kevin at this location was kind enough to go to the back and find dipping sauce for me. Kevin was patient and nice.
Atmosphere: 5
Food: 5
Service: 5
Velisarios Cosio
Beacon was raw on my western Beacon cheese burger
Juan Sotelo
No cars no customers and they still had a rush and attitude asked for one simple change to only be answered by a “NO” immediately with no explanation. Also they have a lot of fake @ss reviews
Atmosphere: 1
Food: 3
Service: 1
Jason Villeda
I love it here!! I felt very welcomed and food was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club Sandwich
Sarah Bautista
Parking: Available parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Super Star with Cheese Combo
Juda Farmer
Came in the drive thru this evening around 7pm. Not busy. Ordered 50$ worth of food and paid. Was told to pull up to the parking area and wait. Waited about 12 minutes and 5 cars before my food was tossed in the window! Wrong food! Took it inside to be told I was "Entitled " and when I said I simply wanted my correct order, I was called a "douchebag " by the "manager "!!! I am seriously APPALLED that I would be treated this way, for daring to want what I paid for and made to wait only to still get it wrong!! Your "manager " can stand there behind his counter and play tough guy with hard working customers, but I'll be contacting my attorney first thing in the morning and we'll see how tough it is in a courtroom. I'm sure you have video, as do I.
Service: 1
Jd
My experience at this Carl’s Jr location was not good, has bad customer service. I order my food through Drive Thru and Employee Amalie did not repeat my order and when I got to the window she didn’t acknowledge me. My order was wrong when I told her, she did not say sorry and had an attitude. She was texting and playing music loudly on her cell phone. Not coming back here again.
They didn't give me my order and they didn't want to give me my money back because it took about 25 minutes.
Crystal Diamond
I waited in the drive thru for 30 minutes 4:30pm on Tuesday. I didn't even get to order because the guy had a attitude and I didn't like it so I drove off! Wasted my time.
Atmosphere: 1
Food: 2
Service: 1
Juan Gonzalez
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Odin Of asgard
Hate this Carl's jr almost never get the order right and the guy at night sounds like an angry android...." is that it".... "is that gonna be all" ........... "anything else" if u dont like your job dont do it go work somewhere were you dont have to deal with people cuz its obviously to stressful for you and be warned if u order though an app you will most likely be disappointed I can bet on that especially at night...update 9/30/24 still hate this Carl's Jr it would be better if they closed it and made room for a restaurant that actually cared about its customers experience and making money not serving up this poor excuse for food
Atmosphere: 1
Food: 1
Service: 1
Jboy Swagg
Great customer service. The team works together at a very good pace and treated with respect! Definitely coming here again and you should too!!
For that quick fix this place will do
Food: 4
Service: 3
Recommended dishes: Western Bacon Cheeseburger
Great customer service Thank you Jeremy your Awesome 😊
Atmosphere: 4
Food: 4
Service: 5
Had a beautiful Wednesday morning, came in with a great attitude as well my friends. Had a very bad blow out with the police being called on myself as well friends for trying to dine in, Julyanna witch is one of the store managers in the morning very disrespectful to myself as well my friend who is autistic spectrum! She laughed at him and was talking about this disability in front of the whole store! Been looking for regional manager number to report her. I am a regular and a loyalty customer! I was very disappointed in her actions as there our other autistic families that visit the establishment that she is not physically emotionally racist too! PLEASE HELP! DISAPPOINTED CUSTOMER!
Parking: Open for all
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hash Browns, Sausage Egg & Cheese Biscuit, Western Bacon Cheeseburger, Onion Rings
Kevin at this location was kind enough to go to the back and find dipping sauce for me. Kevin was patient and nice.
Atmosphere: 5
Food: 5
Service: 5
Beacon was raw on my western Beacon cheese burger
No cars no customers and they still had a rush and attitude asked for one simple change to only be answered by a “NO” immediately with no explanation. Also they have a lot of fake @ss reviews
Atmosphere: 1
Food: 3
Service: 1
I love it here!! I felt very welcomed and food was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club Sandwich
Parking: Available parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Super Star with Cheese Combo
Came in the drive thru this evening around 7pm. Not busy. Ordered 50$ worth of food and paid. Was told to pull up to the parking area and wait. Waited about 12 minutes and 5 cars before my food was tossed in the window! Wrong food!
Took it inside to be told I was "Entitled " and when I said I simply wanted my correct order, I was called a "douchebag " by the "manager "!!!
I am seriously APPALLED that I would be treated this way, for daring to want what I paid for and made to wait only to still get it wrong!!
Your "manager " can stand there behind his counter and play tough guy with hard working customers, but I'll be contacting my attorney first thing in the morning and we'll see how tough it is in a courtroom. I'm sure you have video, as do I.
Service: 1
My experience at this Carl’s Jr location was not good, has bad customer service. I order my food through Drive Thru and Employee Amalie did not repeat my order and when I got to the window she didn’t acknowledge me. My order was wrong when I told her, she did not say sorry and had an attitude. She was texting and playing music loudly on her cell phone. Not coming back here again.
Service: 1
Restaurantji Recommends
They didn't give me my order and they didn't want to give me my money back because it took about 25 minutes.
I waited in the drive thru for 30 minutes 4:30pm on Tuesday. I didn't even get to order because the guy had a attitude and I didn't like it so I drove off! Wasted my time.
Atmosphere: 1
Food: 2
Service: 1
Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Hate this Carl's jr almost never get the order right and the guy at night sounds like an angry android...." is that it".... "is that gonna be all" ........... "anything else" if u dont like your job dont do it go work somewhere were you dont have to deal with people cuz its obviously to stressful for you and be warned if u order though an app you will most likely be disappointed I can bet on that especially at night...update 9/30/24 still hate this Carl's Jr it would be better if they closed it and made room for a restaurant that actually cared about its customers experience and making money not serving up this poor excuse for food
Atmosphere: 1
Food: 1
Service: 1
Great customer service. The team works together at a very good pace and treated with respect! Definitely coming here again and you should too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
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