Chipotle Mexican Grill
1092 E Hospitality Ln, San Bernardino
(909) 799-9420
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Perfect in and out trip. I bought a steak burrito and a steak bowl. I guess in my hurry (I add guac.) I didnt realize it would be an additional $6. That aside the food is always good. I have come here several times and today I came around 6pm and was in and out of the door in about 8 minutes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burrito
Terrible food woke up with bubble guts. Got double charged for guacamole. Barbacoa and Carnita Meats were super dry, rice had way too much lime and cilantro and mushy. Beans were decent
Atmosphere: 2
Food: 1
Service: 1
I work nearby and have unfortunately been to this location more than 10 times. The quality and service have steadily gone downhill. Multiple times now, I’ve received bowls with barely any chicken in them. Most of the bowl ends up being rice, which is frustrating given the price.
When I was working onsite, I used to come here weekly, and the portions kept getting smaller. Whether it was chicken or vegetables, it felt like just a few pieces. Paying close to $15 for a half-filled bowl is not acceptable, especially when other Chipotle locations are much more consistent.
Atmosphere: 1
Food: 1
Service: 1
The disturbed lady dishing up food gave the least amount as possible of chicken , not even a spoon, she shook it off until there was only enough meat to make a taco. I'm not joking, not even a little. This is how places lose repeat customers.
Choose a different place if you actually want food to eat.
Atmosphere: 1
Food: 1
Service: 1
I work close by to this place so I'll make an order for myself through the Chipotle app and pick it up over my lunch break on occasion. The first few times I'd ordered, the burritos were great, nice and packed small baby-sized burritos, like damn.
Now the service has been slowly declining. Twice now in a row I've gone to pick up my food and there's little to no chicken in the burrito. Mind you it's still a hefty sized burrito, whoop dee doo, but they're closer to what I'd call a rice burrito rather than chicken. The final nail in the coffin and why I'm writing this review now is the lack of service I'd received recently. I get stuck there standing in front of a line of workers (not customers) waiting for my burrito that's just sitting in the back room. I'm not ordering from this place anymore and I should leave a 1 star review but the fact that this place used to be decent makes me feel like I should give them a little bit of credit. Maybe it was a change in staff or management that's causing this.
Atmosphere: 2
Food: 2
Service: 1
My toddler was eating this. Could have gotten stuck in his throat.
Picked up my food to go
It wasn’t too busy for the pick up and it was ready when I got there
My food was overall okay but the lettuce was DIRTY and I actually mean DIRTy. The lettuce had clearly not been washed by whoever prepped it. Ended up tossing most of it out.
Not coming back to this location. Do better.
Atmosphere: 2
Food: 1
Service: 2
I got charged for a carne azada bowl when I got barbacoa. & it was mostly rice :((
Atmosphere: 3
Food: 3
Service: 1
Fast and delicious food.
Go to place during lunch. Nice outdoor dining area.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Temperatures inside the restaurant were very cold & so opted to dine in out on the outside benches. It was crowded when we entered initially & in the ordering line but then the crowds completely dwindled down within the next hour or so. We had a BOGO option & the protein offerings were on point.
Atmosphere: 3
Food: 4
Service: 4
Service was very poor the workers were poor on customer service you can tell they hated their job, could barely hear what they were saying!!! I will stay going to the Yucaipa location they are way better!!!!
Atmosphere: 1
Food: 1
Service: 1
Servers saw me and ignored taking my order for 2-3 min. Felt dismissed. Asked for something and they nodded but didn't provide it. Worst customer service I've ever had.
Atmosphere: 4
Food: 4
Service: 1
Food was great. Staff was friendly. Ordered online and was ready at pickup time
Atmosphere: 5
Food: 5
Service: 5
I always get the steak with brown rice, guac and black beans, forget cheese, forget sour cream, I love it just like that. Sometimes I get a bag of tortilla chips
Atmosphere: 3
Food: 5
Service: 3
Loading...