Dairy Queen Grill & Chill
2238 Arden Ave, San Bernardino
(909) 280-9700
Recent Reviews
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Never really been that big of a dairy Queen fan, their food is very plain, their ice creams are pretty pricey for something really small, I would not recommend this place if you do not like basic things.
Atmosphere: 3
Food: 2
Service: 4
There is an employee there I would love to tell you her name but she refused to give it to me and took her name tag off I was in the Drive-Thru this is not the first time I've had a problem with this particular employee I have come there when other people have been there and no problems I've been going there for years well since it opened I try to give her my order she says I don't understand what you're saying she's very rude I try to tell her what I want on the combo the last time I asked her what the different flavors of the flurries were and she told me there was too many to name besides just the general rudeness this time got into a heated discussion with her about my ordering of the combos I wanted I asked her a simple question about the $7 combo that you could add the $2 and get the flurry with it twice I don't understand I don't know what you're saying and then she asks what I want to drink I said diet Coke and she goes what do you want to drink just like that and I said diet Coke and I started to say that I wanted the ice cream with hot fudge on it so then she says what you want to drink and I spelled it for her then she spelled back other things to me which is whatever so after trying to order the combos I asked her would it be better if I came to the window so I went to the window and she told me that if I was rude to people I can expect the people to be rude to me so at this point she just closed the window on me and so yes I did flip her off so then she opens the window and tell me that I'm not a Christian and I don't believe in God and I told her God has nothing to do with people being rude as to her name and she said no I don't have to give you that so I went around and parked went inside to see if there was a notice anywhere where you should call for either comments or complaints so then she started in again so I took a picture and then she started yelling at me that it's illegal to take a picture in there it's a private place and I asked her for the corporate name and she said no she don't have to give that to me and I told her that I can get the corporate number another way and flipped her off yes I was wrong but I was extremely frustrated this is not my first time having problems with this one person the other people are great she no
Atmosphere: 1
Service: 1
They need better workers they take forever on the simplest things and there is no line and my blizzards ARE ALWAYS MELTED ALWAYS!
It's fast food, but it tastes good
Atmosphere: 4
Food: 4
Service: 4
Good cooks and cream shakes.
Atmosphere: 5
Food: 5
Service: 5
Health ice cream sundae with brownie.šThe customer service was a bunch of young kids so their attitude was like whatever. But over ice cream was yummy.
Atmosphere: 3
Food: 4
Service: 3
Drive thru always takes way too long. Ordered online to pick up in lobby on a Friday night at 9pm. App stated I could pick up in the lobby at 9:30p but lobby closes at 9pm š. Knocked on the door and the manager came up saying lobby is closed go thru drive thru. Advised I ordered online but he didnāt want to hear me out and kept pointing at the drive thru line. Showed him the app he came to window and said I couldnāt pick up from inside. I asked if he could just hand me my 3 items but he refused. So frustrating to wait 20+ min in the drive thru š«
Atmosphere: 1
Food: 2
Service: 1
This location sucks!! Just ordered 2 superman blizzards... both had the superman ingredients for the first inch of the dessert, the rest was plain vanilla ice cream! That's not what I was paying for.
Atmosphere: 1
Food: 1
Service: 1
Whoa the 2 times i ordered a Cheeseburger they were HOT AND JUICY! Canāt say i agree with some of the High prices but the cheeseburgers š„
Atmosphere: 2
Food: 5
Service: 4
There's nothing like one of their ice creams a great big cone for their delicious ice cream nobody can touch them
Restaurantji Recommends
The drive-thru lady only spoke spanish and very little english.
They wonāt answer me on the phone, they kept me on there for nearly 5 minutes. They didnāt say a single word. And then hung up.
Thank you for providing us a chill atmosphere for my son's 12th birthday dinner and cake !
Emily or Elara is what my receipt says has horrible customer service and doesn't know the difference between a small and medium blizzard. I Been coming here for years with No issues. I paid for two medium blizzards and a mini blizzard she gave me a small and tried to convince me that it was a medium. The cups wasn't even filled to the top like it normal is .she Then took it back and gave me medium blizzard with just Vanilla Ice cream at the top no cookies.once i noticed and complain she just looked and said that's how it comes which is a lie .I requested a refund for my blizzard and she said I had to give all the ice cream back for a refund . She has horrible customer service .and the lady at the window being trained you could barely understand her english. I will be calling corporate.and I want give this place no more of my business.
Atmosphere: 1
Food: 1
Service: 1
The line to the drive thru went fast. Great customer service ,friendly atmosphere. They nailed it.
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